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Windows 7: Laptop Crashes Often - Overheating?


23 Mar 2011   #1

Windows 7 32bit
 
 
Laptop Crashes Often - Overheating?

Alright, so I've got a bit of a problem with my Toshiba Laptop. It's about 4 years old and has rarely given me problems, until recently. The model number is Toshiba Satellite A200-TJ5

On Monday, I decided to play a video game in the morning and to my surprise the laptop crashed within 2 minutes. I didn't think much of it, so I restarted the laptop only to find that the onscreen image appears "broken" or distorted. The laptop doesn't even load but instead goes straight to a BSOD while windows is trying to load. Since the image is distorted I can't really tell you what it says. The laptop shuts down on this screen and if I reboot it I get the same distorted image and BSOD issue. I have to leave the laptop off for about 15 minutes, then it started up just fine.

So I decided to stream a video but within ten minutes, the laptop crashed again. I then got the distorted image and BSOD problem, so I waited another 15 minutes. After some testing I realized that now I can't play any video games, or watch any videos because the laptop keeps crashing when I do these things.

I figured, maybe the fan is dusty. So I get my compressed air spray and send it into the vents, but there was no dust since I had cleaned it earlier this month and I also use a cooling pad.

So I downloaded a program to monitor the temperatures of the hardware. The CPU and hard drive seemed fine, but I noticed right away that my video card has jumped to 70 Celsius, and my computer only just started and doesn't feel hot at all. So I tested this and I noticed when I played any video game the video card temp jumps up quickly and reaches 100 Celsius after about 1 minute, and then my computer crashed. I streamed a video and I noticed a slower increase, but after 10 minutes the video card temp jumps to 100 Celsius and it crashes. During this the CPU temp was around 66 Celsius, but I think that's normal.

Also, I have windows fully updated and all drivers as well.

Here's a screenshot of the temp when my computer is on idle after just being started:

http://img840.imageshack.us/img840/9681/idletempk.jpg


My System SpecsSystem Spec
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23 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please follow the instructions from the link below. This will help us diagnose your problem better

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
23 Mar 2011   #3

Windows 7 32bit
 
 

Can someone give me an opinion? I don't really want to do what mgorman87 said since it seems that program collects a lot of information from my computer. If someone could tell me what they think might be happening, that would be appreciated. Thanks.
My System SpecsSystem Spec
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23 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

you can try to remove the panels on the back and blow out any dust. Also try keeping the laptop elevated while using it.
My System SpecsSystem Spec
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 Laptop Crashes Often - Overheating?




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