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Windows 7: Multiple errors

24 Mar 2011   #1
Berslythe

Windows 7 Home Premium 64 bit
 
 
Multiple errors

Hello all. A couple of days ago I was surfing the net when my screen goes black and a blue error pops up. Since then whenever I turn on my laptop it is incredibly slow, and when I login it proceeds to crash with a BSoD erroe again. I have recieved 3 different stop errors: 0000001E, 0000000A, 000000D1. This also occurs when I boot into safe mode. I have tried using system restore several times to no avail. Is there any way I could fix this? Some info about my laptop;
Acer 5542G
About 2 years old
Running Windows 7 Home Premium 64 bit (Pre-installed on laptop)
4GB RAM
AMD Athlon II X2 Processor
I have a 500GB harddrive of which I've used around 150GB
I'm kind of new to this stuff so I don't know how to go about posting dump files and things...
Any help would be appreciated


My System SpecsSystem Spec
.
24 Mar 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Berslythe View Post
Hello all. A couple of days ago I was surfing the net when my screen goes black and a blue error pops up. Since then whenever I turn on my laptop it is incredibly slow, and when I login it proceeds to crash with a BSoD erroe again. I have recieved 3 different stop errors: 0000001E, 0000000A, 000000D1. This also occurs when I boot into safe mode. I have tried using system restore several times to no avail. Is there any way I could fix this? Some info about my laptop;
Acer 5542G
About 2 years old
Running Windows 7 Home Premium 64 bit (Pre-installed on laptop)
4GB RAM
AMD Athlon II X2 Processor
I have a 500GB harddrive of which I've used around 150GB
I'm kind of new to this stuff so I don't know how to go about posting dump files and things...
Any help would be appreciated




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
24 Mar 2011   #3
Berslythe

Windows 7 Home Premium 64 bit
 
 

See, that's the problem. I actually can't access any of that since I can't logon in normal or safe mode...
My System SpecsSystem Spec
.

25 Mar 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You can try hooking up your hard drive to another computer as the secondary drive and getting the files off that way.
My System SpecsSystem Spec
Reply

 Multiple errors




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