Windows 7: random BOSD.

johnqhu · 24 Mar 2011

Three monthes ago, my system began to BSOD randomly. I reinstalled the Windows 7 system on Mar. 8. It works stable for several days and now it BSOD very day. Mainly it's when I using IE.

Can anybody help me?

Is Windows 7 . . .
- x86 (32-bit) or x64 ? - x86
- the original installed OS on the system? - No, i've reinstalled it. The system disk was formated.
- an OEM or full retail version? - OEM

- What is the age of system (hardware)? ~18 months on everything.

- What is the age of OS installation (have you re-installed the OS?) ~15 days.

zigzag3143 · 24 Mar 2011

Quote: Originally Posted by johnqhu

Three monthes ago, my system began to BSOD randomly. I reinstalled the Windows 7 system on Mar. 8. It works stable for several days and now it BSOD very day. Mainly it's when I using IE.

Can anybody help me?

Is Windows 7 . . .
- x86 (32-bit) or x64 ? - x86
- the original installed OS on the system? - No, i've reinstalled it. The system disk was formated.
- an OEM or full retail version? - OEM

- What is the age of system (hardware)? ~18 months on everything.

- What is the age of OS installation (have you re-installed the OS?) ~15 days.

Memory corruption probably caused by Kaspersky.

I would run memtest to verify the memory and remove and replace Kaspersky with Microsoft Security Essentials

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://support.kaspersky.com/downloa...vremover10.zip

http://www.microsoft.com/security_essentials/

Code:

Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\032411-15303-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x83c00000 PsLoadedModuleList = 0x83d4a850
Debug session time: Thu Mar 24 01:48:43.053 2011 (GMT-4)
System Uptime: 0 days 1:32:54.458
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.......
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: e2367830, The pool entry we were looking for within the page.
Arg3: e2367880, The next pool entry.
Arg4: 0a0a083b, (reserved)

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 83d6a718
Unable to read MiSystemVaType memory at 83d4a1a0

BUGCHECK_STR: 0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from 83d6a718
Unable to read MiSystemVaType memory at 83d4a1a0
e2367830

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: iexplore.exe

Windows 7: random BOSD.

random BOSD. problems?