page fault in nonpaged area

flipgenyus · 24 Mar 2011

system crashed without any notable events. bsod error stated page fault in nonpaged stop error 0x050. system automatically restarted. unable to boot. launched startup repair, but it was unable to repair the problems. attempted system restore, but no restore points were found. restarted system and it booted normally into windows. currently mind-boggled. bsod dump and perfmon files attached below. thanks.

win 7 pro x64
system originally came with win xp home x86, performed clean install about a year ago
oem disc purchsed from compusa
system will be 4 in may.
win 7 was cleanly installed about a year ago

mgorman87 · 24 Mar 2011

There are no BSOD dumps in the report you uploaded.

Browse to your C:/minidumps folder and copy all files from there and paste them to
your desktop. Put them in a zip and upload them here.

flipgenyus · 24 Mar 2011

thanks for the quick reply.

I searched for the minidumps folder but could not find one.

mgorman87 · 24 Mar 2011

Do you use Ccleaner or any other type of computer cleaner? If you do, stop, because it erases the memory dumps needed to diagnose your problem.

-Right click My Computer and select Advanced System Settings from the left pane.
-Under Startup and Recovery click Settings
-Make sure Write an even to the system log is checked and Automatically Restart is not checked.
-The Write Debugging Information should be Small memory dump
-The small dump directory should say %SystemRoot%\Minidump

The next time the computer crashes a memory dump will be created and placed into C:\Minidump. Upload that file here

flipgenyus · 24 Mar 2011

I just changed the settings in the startup and recovery window. I'm guessing that I don't have a minidumps folder because it wasn't correctly set to do so. Should my laptop crash again, I'll upload the dump here.

Thanks again for your time.

mgorman87 · 24 Mar 2011

From what you uploaded I can already tell you that you need to update to SP1.

How to update to SP1

Your video card drivers are also very outdated. Follow the directions from here on how to update them

EDIT: After looking around some more on google, you might just have the latest drivers for your card because it is an older card and drivers are no longer made for it.

EDIT2: Check out this link about updating your video card. http://www.hardwareheaven.com/modtool.php

Information

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon X1400
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x7145)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7145&SUBSYS_200617AA&REV_00
Display Memory: 1405 MB
Dedicated Memory: 126 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: ThinkPad Display 1680x1050
Monitor Model: unknown
Monitor Id: IBM2887
Native Mode: 1680 x 1050(p) (60.108Hz)
Output Type: Internal
Driver Name: atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver File Version: 7.14.0010.0630 (English)
Driver Version: 8.561.0.0
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 12/1/2008 20:29:34, 4033536 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-3205-11CF-6C76-0C00A1C2CA35}
Vendor ID: 0x1002

flipgenyus · 24 Mar 2011

I didn't even know that they released sp1 yet. It just showed up after I ran win update. Updating as we speak.

As for the ATI driver, I didn't get a notification about your edits and had to learn the hard way that I already had the latest driver by following the directions on the link you posted.

I'll take a look at the Mobility modder after sp1 finishes.

Thanks again.

mgorman87 · 24 Mar 2011

Hold off on the mobility modder until I can read a bsod dump. Why fix something if it isn't broke?