BSoD (new PC) - Please Help


  1. Posts : 1
    window 7 home premium 64
       #1

    BSoD (new PC) - Please Help


    Windows 7 Home Premium 64 Bit
    New PC, Acer

    I bought this PC from Walmart about two months ago and the problem started a few weeks after I got the computer. Sometimes BSoD happens multiple times a day but sometimes it happens every 24 hours. I attempted to keep the software installed a bare minimum.

    Please see attached file. At one point, I enabled verifier, rebooted the computer, and then system crashed upon start-up right away. I think that log file was inlcuded in my attachment as well. Then somehow I booted into the system and managed to disable verifier.

    Thanks so much for any help you can provide.

    PS: I know the log file mentioned something about my plug and play mouse not having the right driver etc. That's a bit of red herring. I just got this logitech wireness mouse and keyboard today and the problem with BSoD started to happen a month and half ago....Thanks again!!!

    TG
      My Computer


  2. Posts : 159
    Windows 7 Home Premium x64
       #2

    I can't read your file right now, on a Mac. Eek!! But, maybe I can help the very slightest.

    I have just fixed my computer, even though it's practically brand new considering the only original components in the computer is the case, power supply and disk drive. I found that my motherboard was failing, but that wasn't the primary problem. I found that my motherboard was damaging my processor, which was the cause of the random BSOD's.

    That point I'm getting at is, have you noticed that the BSOD's are getting worse or more frequent? If yes, than it's most likely damaged hardware, or in the process of being damaged. The thing that makes me think it's hardware being damaged is that it started happening 2 weeks after purchase.

    For a processor to be damaged, the computer would normally not even operate. However, like my case, it was a very complex and bizarre issue where the computer was still operational, to an extent that is.

    If not, than it's most likely driver related issues. Are your graphic drivers up to date?

    It would be helpful for you to post system specifications in great detail for current and future references.

    Thanks.
      My Computer


 

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