Windows exployer keeps crashing on me


  1. Posts : 11
    Windows 7 professional
       #1

    Windows exployer keeps crashing on me


    Hello,
    I run Windows 7 and am presently having trouble with Windows Explorer crashing. A message comes up stating that Windows Exployer has stopped working. If anyone is able to shed some light on why this is happening and suggest a course of action to rectify this, I would be grateful.

    I've attached a zip file containing all of my dump files.

    Thank you.

    Aaron
      My Computer


  2. Posts : 11
    Windows 7 professional
    Thread Starter
       #2

    I forgot to include the problem signature:

    Problem signature:
    Problem Event Name: BEX
    Application Name: iexplore.exe
    Application Version: 8.0.7600.16722
    Application Timestamp: 4d0c2f29
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 73652e2a
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 3081
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
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      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Hello,

    Please start by installing SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    I suspect the 7F bugcheck was caused by a bug in Windows that was addressed in that service pack. However, it did point to your ATI drivers, which are in need of an update:
    Code:
    atikmdag.sys Mon Oct 19 22:42:25 2009 (4ADD2391)
    Install the Driver Only here: ATI Radeon

    As for the other BSODs, they pointed to a hardware issue. I'd recommend some hardware diagnostics, starting with the three Prime95 tests: https://www.sevenforums.com/tutorials...t-prime95.html

    Also run Memtest86: RAM - Test with Memtest86+

    I'll just mention there are a few drivers that can be updated. 95% they are not the cause, but after all, driver updates rarely hurt anything.
    Code:
    jraid.sys    Wed May 27 01:39:24 2009 (4A1CD20C) - JMicron SATA controller driver
    ftp://driver.jmicron.com.tw/SATA_Controller/Windows/
    
    Rt86win7.sys Thu Nov 05 09:14:57 2009 (4AF2DDE1) - Realtek ethernet driver
    Realtek
    If you get any more BSODs, please upload a full jcgriff2 report; there is much more info in one of those than the dumps alone. See here: https://www.sevenforums.com/crashes-d...tructions.html

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Fri Mar 25 00:01:15.206 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:09.252
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Sat Mar 19 17:13:29.799 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:09.845
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Fri Mar 18 02:08:55.518 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:09.564
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Thu Mar 17 16:44:10.487 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:09.533
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Sun Mar 13 16:54:25.630 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:27.676
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+28752 )
    BUGCHECK_STR:  0x7f_8
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  0x7f_8_atikmdag+28752
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Debug session time: Sat Mar  5 17:12:28.379 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:08.314
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  4. Posts : 11
    Windows 7 professional
    Thread Starter
       #4

    Thanks


    Thanks - I will follow this line.

    Aaron
      My Computer


 

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