Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Win32k.sys

26 Mar 2011   #1
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
BSOD Win32k.sys

Hi All,

Just had a BSOD while defragging my windows drive using Defraggler. Possible contributory factor CCleaner used to clean out various temporary files (not registry).

Files are attached.

Subsequent chkdsk and sfc /scannow ran clean.


My System SpecsSystem Spec
.
26 Mar 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

This is not the customary BSOD-analyst thing to say, but I suggest you forget about this one. I have seen BSODs occur during Defraggler and other defragmentation programs before, I haven't learned why yet.

The dump doesn't mention anything of significance, other than Defraggler was "on top" at the time of the crash; we knew that already though.

I see some drivers that could use an update, but I'd be surprised if they were the cause of this.

My advice: stick with the Windows defragment tool, and if you get more BSODs, we'll go from there. Trying to troubleshoot this one is more work than I'm sure is worth to you.

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Mar 26 08:55:00.648 2011 (UTC - 4:00)
System Uptime: 0 days 3:26:50.146
Probably caused by : win32k.sys ( win32k!GreBatchTextOut+35 )
BUGCHECK_STR:  0x1E_80000003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Defraggler64.e
FAILURE_BUCKET_ID:  X64_0x1E_80000003_win32k!GreBatchTextOut+35
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
26 Mar 2011   #3
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Thank's Jonathan.

That was my feeling also.

FYI. I updated most of my drivers for the laptop a month or so ago from the HP site so they are probably the latest.

Keith.
My System SpecsSystem Spec
.

26 Mar 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

If you want, I could post a list of drivers that could use an update along with the links to the updates; we would be going off-topic at this point.

Your call.
My System SpecsSystem Spec
26 Mar 2011   #5
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Thank's that would be useful.
My System SpecsSystem Spec
26 Mar 2011   #6
Jonathan_King

Windows 7 Professional x64
 
 

Here goes...
Code:
iaStor.sys              Tue Oct 13 14:15:56 2009 (4AD4C3DC) - Intel Storage Matrix Manager
http://www.intel.com/p/en_US/support...t/?iid=dc_iduu

igdkmd64.sys            Thu Jan 27 11:57:05 2011 (4D41A3E1) - Intel HD Graphics
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19906&ProdId=3231〈=eng

Rt64win7.sys            Wed Jun 23 05:10:45 2010 (4C21CF95) - Realtek ethernet
http://218.210.127.131/downloads/dow...&GetDown=false
You might be able to find an update for your nVidia storage drivers, if you install the latest nForce package: http://www.nvidia.com/Download/index.aspx?lang=en-us

Those are the main ones.
My System SpecsSystem Spec
26 Mar 2011   #7
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Thank's Jonathan. I will look at these
My System SpecsSystem Spec
26 Mar 2011   #8
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Interesting. I ran the tool at the Intel site and the only driver it recommended replacing was the HD graphics not the Storage Matrix Manager. I installed the latest of that from the HP site in February.
My System SpecsSystem Spec
27 Mar 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

Well good; let's see what happens now.
My System SpecsSystem Spec
Reply

 BSOD Win32k.sys




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD win32k.sys
Hello guys. Since i upgraded to windows 7 ultimate x64 (clean install) i keep taking a frustrating BSOD about win32k.sys. Besides i can't find tuner driver (winfast tv 2000 xp deluxe) this bsod makes me think seriously of returning to Xp Sp3. Usually i noticed that this error occurs when i have a...
BSOD Help and Support
Randomly BSOD on my new PC - win32k.sys (win32k+0xC4283)
Hello. Good Day to all. Permission to post. I just search for my problem and i didn't find any answers yet. I'm receiving a BSOD several times i keep getting BSOD mostly when browsing with google chrome. What i did so far : -I just installed whocrashed and found an error (you can see it in...
BSOD Help and Support
Win32k.sys BSOD
I just had a very random BSOD while just using the computer for browsing the web. It was related to win32k.sys. I have attached the dump files to this post. Any help would be much appreciated. EDIT: I'm running Windows 7 Home Premium 64bit with SP1 and have an i5 760 processor and a GT240...
BSOD Help and Support
BSOD win32k.sys
Had this crash some 10 minutes ago which was tightly followed by another crash minutes later. Computer specs: Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Full Retail System Manufacturer: Gigabyte Technology Co., Ltd. ...
BSOD Help and Support
win32k.sys bsod
hey guys so i've been having some issues lately with bsod's, however it seemed with some of the guys help on here we managed to solve it, but alas a new one today, first time seeing this one too win32k.sys? ill upload the dump if anyone could help it would be very much appreciated
BSOD Help and Support
BSOD win32k
Hello all, I'm new to the forum. Upon reading about somewhat similar issues, I decided to just post mine, as I didn't happen to see anything that matched my problem exactly. inb4 "this has been answered 2039424 times," I am deeply sorry, but I didn't see it. :-/ Onward! Okay, so I just...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 00:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App