BSOD, new computer


  1. easymacbb
    Posts : 4
    Windows 7 Professional x64
       New #1

    BSOD, new computer


    I recently purchased a dell vostro 420. Upon initial boot, I received a blue screen as soon as I entered the general computer info (user name, time zone, password...). It worked the second time, so all was good. I then added a few components (tv card, sound card, blu-ray drive) and completely wiped and re-installed windows pro 7 x64. I received a blue screen or two the first couple of days, but then it ran fine for 5 days. During this time, I did video encodings for 2-4 hours a day with no crashes.

    This weekend however, it started going crash crazy. I was getting win32k.sys errors. I then upgraded to non-integrated graphics. I am now getting dxgmms1.sys errors. This makes me think something odd is going on with video drivers, but I've made sure I have the most recent drivers for everything. I counted 18 crash dmp files since the 25th, not including times it didn't even boot correctly. Startup repair did not do anything.

    It seems to crash at any time, while doing nothing, while encoding, while transferring files by ethernet from the old computer.

    Memtest86 ran overnight Saturday with no errors.

    I have the following components. I have added * to components I have added. I have also included the most recent dmp and xml files. Thank you guys for any help. I know I can return it, but I really just want it to work. I will respond later using the .exe file provided in the help section, sorry, not at the new computer at the moment.

    Core2Quad 8200
    4 gb ddr2 ram (4 slots)
    *320 gb and 500 gb WD hd
    *Radeon 5450
    *Creative Audigy 2 ZS Platinum
    Toshiba DVD-RW
    *ASUS blu-ray
    *Avermedia A188
    *Windows 7 Pro x64
    Last edited by easymacbb; 28 Mar 2011 at 10:09. Reason: attaching dmp file
      My Computer
    Quote Quote

  3. easymacbb
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #2

    attachment here.
      My Computer
    Quote Quote

  4. easymacbb
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #3

    Attached is the detailed crash logs. Lots of them. Pretty sure I need to send the computer back to Dell. Got a CPU error yesterday during memtest.
      My Computer
    Quote Quote

  6. lodimas
    Posts : 8
    win7 prof 64
       New #4

    Sorry to be blunt but your best bet is to send it back and get another.
      My Computer
    Quote Quote

  7. easymacbb
    Posts : 4
    Windows 7 Professional x64
    Thread Starter
       New #5

    Yeah, figured. That's what I'm doing. That's what I get for trying to take the easy road instead of just taking the few hours to put my own together.
      My Computer
    Quote Quote

 

  Related Discussions
I have been having a long running problem with my computer. It started out as a lack of internet access which turned out tI o be a bad virus. I fixed that problem by doing a complete reformat of my system. I thought that that would fix the problem and it did for a bit. After a week or so I...
New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
As the title states my computer froze. It has frozen two times within 3 or 4 hours now, and on the last restart i had a BSOD straight after entering my password and logging into windows(Did not get the desktop). After another restart I've had no problems. Did a scan with Microsoft Security...
Hi, iv decided to get some input to try and resolve this issue im having with my newly constructed PC. i will get straight to the point. i have just put together these new parts. Intel i5-3450 LGA1155 ASRock Z77 Extreme 4 8 gigs ballistix by crucial 2-4gb ddr3 1600 (pc3-12800) radeon...
Hi I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321 Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down and use it again later or tomorrow it may freeze then BSOD again. Problem Signature Problem Event name:...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 14:28.
Find Us