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Windows 7: Windows 7 Crash Bccode 116 [and cant solve]


29 Mar 2011   #1

windows 7 64bit home premium
 
 
Windows 7 Crash Bccode 116 [and cant solve]

So Ive been running windows 7 since it released. it was going fine till recently it started blue screening and crashing with BCC code 116 . i updated drivers. fresh installed and everything I could think of, drivers etc . The crashes can happen quickly or sometimes it even lasts an hour or more before the next one but still quite frequently. I even dismantled and dusted the machine.I managed t get that screen cap before it crashed shortly after freezing so didn't really give a lot of time to write it all down. in the event manager it shows as a Bug check.[this is all a day after a clean wipe]

"The computer has rebooted from a bug-check. The bugcheck was: 0x00000116 (0xfffffa800603c2e0, 0xfffff8800f89023c, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032911-30638-01."

But all the stuff Ive tried hasn't seemed to work. Was wondering if anyone could help.

My PC :
CPU:Intel® Core™2 Quad CPU Q8400 @ 2.66GHz
Motherboard:Asus P5QC with intel chipset
RAM:6gb OCZ ram
Video Card: NVIDIA GeForce GTX 470
OS:Microsoft® Windows® 7™ Home Premium 64-bit

My System SpecsSystem Spec
.

29 Mar 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Eternia View Post
So Ive been running windows 7 since it released. it was going fine till recently it started blue screening and crashing with BCC code 116 . i updated drivers. fresh installed and everything I could think of, drivers etc . The crashes can happen quickly or sometimes it even lasts an hour or more before the next one but still quite frequently. I even dismantled and dusted the machine.I managed t get that screen cap before it crashed shortly after freezing so didn't really give a lot of time to write it all down. in the event manager it shows as a Bug check.[this is all a day after a clean wipe]

"The computer has rebooted from a bug-check. The bugcheck was: 0x00000116 (0xfffffa800603c2e0, 0xfffff8800f89023c, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032911-30638-01."

But all the stuff Ive tried hasn't seemed to work. Was wondering if anyone could help.

My PC :
CPU:Intel® Core™2 Quad CPU Q8400 @ 2.66GHz
Motherboard:Asus P5QC with intel chipset
RAM:6gb OCZ ram
Video Card: NVIDIA GeForce GTX 470
OS:Microsoft® Windows® 7™ Home Premium 64-bit
You have two problems




1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

Visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).

Download and install it.

Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)


2-video driver. This crash was caused by an attempt to reset your video driver. Re-install it with the newest version using these

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Ken
My System SpecsSystem Spec
30 Mar 2011   #3

windows 7 64bit home premium
 
 

Ken, thank you for the help you've given so far.

The link for the asus site you linked was broken but I went onto their site, found my motherboard and the filed you named in the utilities section. I downloaded and installed it. Afterward I checked the file date and it said created in 2009, not 2005. After that I downloaded Guru3D and ran the program. I believe I wiped out all my video card drivers and then restarted my computer and downloaded the latest drivers from the nVidia site. After that I restarted again and upon logging into Windows the screen blacked out and started flickering between a blank black screen and the monitor telling me 'no signal.' If I'm lucky it will actually load my desktop. However, shortly after my computer will just restart.

After multiple restarts I can finally log in long enough to get the error code below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008CA54E0
BCP2: FFFFF8800F1D5354
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\032911-30888-01.dmp
C:\Users\Sammie\AppData\Local\Temp\WER-63180-0.sysdata.xml

Have I done something wrong with what you asked me to do above?

Also i get "Display driver nvlddmkm stopped responding and has successfully recovered." inside a game or even while not playing any game at all or doing anything. so I need help please.

Thank you for attempting to help me. I've been very frustrated.

-Sammie
My System SpecsSystem Spec
.


30 Mar 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
30 Mar 2011   #5

windows 7 64bit home premium
 
 

Thanks for the link though sadly Ive read every solution I could find on links like that one. That's why i posted in the first place. Also my PC still won't stay on for even two minutes or let alone get passed my windows log in screen before it freezes/screen blacks out and I have to force restart it or wait for it to hopefully kick me back to the bios.so I could really use some help.
My System SpecsSystem Spec
30 Mar 2011   #6

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Have you run the Furmark Test?
My System SpecsSystem Spec
30 Mar 2011   #7

windows 7 64bit home premium
 
 

Quote   Quote: Originally Posted by DeanP View Post
Have you run the Furmark Test?
no because recently the crashes ,well mostly inability to log in has gotten worse . It even took about 8 tries to get into safe mode.i will however try to run it. if i can somehow keep my pc on.
My System SpecsSystem Spec
30 Mar 2011   #8

windows 7 64bit home premium
 
 

tried 8+ times PC wont get to my desktop . it blacks out when I try to log into my desktop. cant get into safe mode either same problem occurs.
My System SpecsSystem Spec
31 Mar 2011   #9

windows 7 64bit home premium
 
 

so after like 20-30 tries of getting onto my desktop it managed to stay for awhile i managed to uninstall all vid card drivers and it boots semi normally. Doesn't freeze up or at least the 2 times Ive done it. any suggestions?
also as it crashed repeatedly i got in my event viewer

"The SBSD Security Center Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."

"A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect."

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

"Display driver nvlddmkm stopped responding and has successfully recovered."

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80083b8190, 0xfffff8800f247314, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 033111-17300-01."


and like 4 bug checks of 116 -_- this is all within 5minutes .
managed to pull my minidump file if it helps any.

[pc has no video drivers at the moment]
My System SpecsSystem Spec
31 Mar 2011   #10

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Eternia View Post
so after like 20-30 tries of getting onto my desktop it managed to stay for awhile i managed to uninstall all vid card drivers and it boots semi normally. Doesn't freeze up or at least the 2 times Ive done it. any suggestions?
Seems you need a new GPU
RMA it if is is still under warranty
My System SpecsSystem Spec
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 Windows 7 Crash Bccode 116 [and cant solve]




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