Random (so it seems) BSOD

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  1. Posts : 38
    Windows 7 Professional x64 SP1
       #1

    Random (so it seems) BSOD


    All -

    My system specs on the bottom left will tell you all about my machine, but the BSOD steps says to add additional information, so:

    1. This concerns Win 7 x64 SP1 (I have not had any BSOD since I updated to SP1, which I believe was yesterday, 3/10/11)

    2. Original OS installed on the system was Windows XP Professional x86. The hard drive was long formatted prior to installing Windows 7 x64. The motherboard, CPU, RAM, and graphics card has changed along with the OS change to Windows 7 x64. This was purchased through a student upgrade program through Microsoft and is genuine.

    3. RAM is about 6 months old, motherboard is just as old, and the processor is about 1.5 years old. I'm not exactly sure as I bought it off of a friend.

    4. OS has been installed for about a year and a couple months.

    I don't seem to find a pattern to the BSODs. I am overclocking from 3.0GHz to 3.5GHz, with temps around 45*C-50*C. I haven't noticed any ill issues from doing this. My friend ran this processor at 3.5GHz all the time without any issues, so I assume it's not that.

    I have attached the required folder and perfmon file. Thank you for any and all help.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    rule 1, when overclocked and getting bsod's the first thing you do is remove the overclock.
    A driver change, new software, new operating system, climate change, dust in the box, system age. All kinds of things can make a clock that was once stable start failing.
      My Computer


  3. Posts : 38
    Windows 7 Professional x64 SP1
    Thread Starter
       #3

    The BSODs occured before I changed to new hardware and overclocked. Also, the BSODs occurred before and after the overclock. But, I understand your logic behind that.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    well I located no minidump files in your upload. So I can't really get anymore specific.
      My Computer


  5. Posts : 38
    Windows 7 Professional x64 SP1
    Thread Starter
       #5

    By "minidump" do you mean the file dump Windows creates due to a BSOD? I know I've had BSODs and I'm not sure why the file wouldn't show up.
      My Computer


  6. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #6

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:
    ** Until a .dmp file is generated, the Minidump folder may not exist.**

    *Go to Start, in the Search Box type: sysdm.cpl Press Enter.
    *Under the Advanced tab, click on the Startup and Recovery... Settings.
    *Ensure that Automatically restart is unchecked.
    *Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box.
    *Ensure that the Small Dump Directory is listed as%systemroot%\Minidump.
    *OK.
    Reboot if changes have been made.

    If you are running CCleaner - make sure it is configured to not delete MiniDump files.
      My Computer


  7. Posts : 38
    Windows 7 Professional x64 SP1
    Thread Starter
       #7

    My minidump folder is empty. Programs I am running which may erase this information (Just listing some I think may effect this stuff):

    iolo System Mechanic
    McAfee 2011

    I don't think I have anything else running or installed which may effect this folder. I do have Spybot Search & Destroy, but I don't think it goes anywhere near the dump files. I can tinker with McAfee and System Mechanic to see if they are erasing this information after "x" number of days, but beyond that, I don't know how to stop it from happening.
      My Computer


  8. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #8

    Uninstall Spybot Search & Destroy. Get a BSOD crash and go check if there is a dump.
      My Computer


  9. Posts : 38
    Windows 7 Professional x64 SP1
    Thread Starter
       #9

    Spybot is now uninstalled. Are you asking me to post the minidump the next time I get a BSOD?
      My Computer


  10. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #10

    Wait... this is a kernel memory dump. Look for C:\Windows\MEMORY.DMP and upload that file.
      My Computer


 
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