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Windows 7: HELP ME PLEASE !!!


30 Mar 2011   #1

windows 7 ultimate 64 bit
 
 
HELP ME PLEASE !!!

I am getting a complete freeze up, at random times, all I can do is hit the reset to force a restart.
This is what I have found in the event log

- <Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2011-03-30T06:42:43.209227300Z" />

<EventRecordID>142799</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="48" />

<Channel>System</Channel>

<Computer>Steve</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="DriverNameLength">45</Data>

<Data Name="DriverName">USB\VID_0BDA&PID_0161&MI_00\6&1e43e1e2&0&0000</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WUDFRd</Data>

<Data Name="Version">0</Data>

</EventData>


</Event>

I have no idea what the driver or device is at the root of this so any help would be appreciated

My System SpecsSystem Spec
.

30 Mar 2011   #2

 
 

Hi,

You might want to have a look at the following...It's based on the "\Driver\WUDFRd" error

Quote:
Well... I had the same exact error, but it appears that some further reading is required. Read this: http://support.microsoft.com/kb/978977
If you have the Smart Card Reader or other "!" point for a related device, you may beed the associated HotFix... I did... Cleared up the "!" and the WUDFRd event...
Source, Technet


OS
My System SpecsSystem Spec
30 Mar 2011   #3

windows 7 ultimate 64 bit
 
 

Thanks, I have a smartcard reader and you are correct about that being the device that is the cause of my woes!
I am trying to find a 64bit driver (difficult) in the meantime I will disable the device and hopefully the freeze issue will stop.
My System SpecsSystem Spec
.


30 Mar 2011   #4

 
 

What doesn't help is the Asus downloads page is down

Do you know the make and model of the reader?
My System SpecsSystem Spec
30 Mar 2011   #5

windows 7 ultimate 64 bit
 
 

Yea its C i T. No model number, but its the internal one with the sim slot
My System SpecsSystem Spec
30 Mar 2011   #6

 
 

Out of curiosity do you use the reader?

If not then disabling it would at leas add a temporary fix. Does Windows Update not offer any hardware updates, normally in Optional Updates?
My System SpecsSystem Spec
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 HELP ME PLEASE !!!




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