BSOD...files included.


  1. Posts : 2
    windows 7 home premium x64
       #1

    BSOD...files included.


    - Acer Aspire 7740-6969
    - x86 (x64)
    - Original installed OS: Windows 7 Home Premium (x64)
    - OEM version

    - Age of system: 12 months
    - Age of OS installation: 12 months (Original from manufacture)

    Any other information needed please email and I will respond ASAP.
    Thank You for the help.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    eric07 said:
    - Acer Aspire 7740-6969
    - x86 (x64)
    - Original installed OS: Windows 7 Home Premium (x64)
    - OEM version

    - Age of system: 12 months
    - Age of OS installation: 12 months (Original from manufacture)

    Any other information needed please email and I will respond ASAP.
    Thank You for the help.
    These were caused by your athrx.sys (atheros wifi driver. Re-install with the newest.


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\033011-20108-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03264e90
    Debug session time: Tue Mar 29 22:10:52.407 2011 (GMT-4)
    System Uptime: 2 days 0:28:54.858
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8004934a10, fffff80000b9c518, fffffa8003c0c180}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004934a10, Physical Device Object of the stack
    Arg3: fffff80000b9c518, Functional Device Object of the stack
    Arg4: fffffa8003c0c180, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8003c0c180
    
    DEVICE_OBJECT: fffffa8005db3050
    
    DRIVER_OBJECT: fffffa8005e9c370
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c7f6929
    
    MODULE_NAME: athrx
    
    FAULTING_MODULE: fffff8800464b000 athrx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff8000310bb52 to fffff8000309f640
    
    STACK_TEXT:  
    fffff800`00b9c4c8 fffff800`0310bb52 : 00000000`0000009f 00000000`00000003 fffffa80`04934a10 fffff800`00b9c518 : nt!KeBugCheckEx
    fffff800`00b9c4d0 fffff800`030ab062 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000004 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`00b9c570 fffff800`030aaf06 : fffffa80`07879168 fffffa80`07879168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5e0 fffff800`030aadee : 00000196`5ee1f5b4 fffff800`00b9cc58 00000000`00aab75c fffff800`03214e08 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cc30 fffff800`030aabd7 : 00000059`b434b8c5 00000059`00aab75c 00000059`b434b8c7 00000000`0000005c : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`0309736a : fffff800`03211e80 fffff800`0321fcc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys
    
    Followup: MachineOwner
    ---------

    Also remove sptd.sys

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads

    when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
      My Computer


  3. Posts : 2
    windows 7 home premium x64
    Thread Starter
       #3

    zigzag3143 thank you for your time, help and patience. It is greatly appreciated.
    Know i just have to find the drivers for my wifi.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:17.
Find Us