Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD...files included.

30 Mar 2011   #1

windows 7 home premium x64
 
 
BSOD...files included.

- Acer Aspire 7740-6969
- x86 (x64)
- Original installed OS: Windows 7 Home Premium (x64)
- OEM version

- Age of system: 12 months
- Age of OS installation: 12 months (Original from manufacture)

Any other information needed please email and I will respond ASAP.
Thank You for the help.

My System SpecsSystem Spec
.

30 Mar 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eric07 View Post
- Acer Aspire 7740-6969
- x86 (x64)
- Original installed OS: Windows 7 Home Premium (x64)
- OEM version

- Age of system: 12 months
- Age of OS installation: 12 months (Original from manufacture)

Any other information needed please email and I will respond ASAP.
Thank You for the help.
These were caused by your athrx.sys (atheros wifi driver. Re-install with the newest.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\033011-20108-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03264e90
Debug session time: Tue Mar 29 22:10:52.407 2011 (GMT-4)
System Uptime: 2 days 0:28:54.858
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004934a10, fffff80000b9c518, fffffa8003c0c180}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004934a10, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8003c0c180, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa8003c0c180

DEVICE_OBJECT: fffffa8005db3050

DRIVER_OBJECT: fffffa8005e9c370

IMAGE_NAME:  athrx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7f6929

MODULE_NAME: athrx

FAULTING_MODULE: fffff8800464b000 athrx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000310bb52 to fffff8000309f640

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`0310bb52 : 00000000`0000009f 00000000`00000003 fffffa80`04934a10 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`030ab062 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000004 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`030aaf06 : fffffa80`07879168 fffffa80`07879168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`030aadee : 00000196`5ee1f5b4 fffff800`00b9cc58 00000000`00aab75c fffff800`03214e08 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`030aabd7 : 00000059`b434b8c5 00000059`00aab75c 00000059`b434b8c7 00000000`0000005c : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`0309736a : fffff800`03211e80 fffff800`0321fcc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys

BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys

Followup: MachineOwner
---------

Also remove sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
My System SpecsSystem Spec
30 Mar 2011   #3

windows 7 home premium x64
 
 

zigzag3143 thank you for your time, help and patience. It is greatly appreciated.
Know i just have to find the drivers for my wifi.
My System SpecsSystem Spec
.


Reply

 BSOD...files included.




Thread Tools



Similar help and support threads for2: BSOD...files included.
Thread Forum
BSOD 0x0000000f4 dump files included BSOD Help and Support
Bsod errors included minidump files.. BSOD Help and Support
Solved BSOD while playing BF3, Dump files etc included BSOD Help and Support
BSOD w/ driver verifier....now what? all files included BSOD Help and Support
BSOD Help Minidump files included BSOD Help and Support
BSOD issues (included dmp files) BSOD Help and Support
nwifi.sys BSOD. Dump Files Included. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:55 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33