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Windows 7: BSOD...files included.

30 Mar 2011   #1
eric07

windows 7 home premium x64
 
 
BSOD...files included.

- Acer Aspire 7740-6969
- x86 (x64)
- Original installed OS: Windows 7 Home Premium (x64)
- OEM version

- Age of system: 12 months
- Age of OS installation: 12 months (Original from manufacture)

Any other information needed please email and I will respond ASAP.
Thank You for the help.


My System SpecsSystem Spec
.

30 Mar 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eric07 View Post
- Acer Aspire 7740-6969
- x86 (x64)
- Original installed OS: Windows 7 Home Premium (x64)
- OEM version

- Age of system: 12 months
- Age of OS installation: 12 months (Original from manufacture)

Any other information needed please email and I will respond ASAP.
Thank You for the help.
These were caused by your athrx.sys (atheros wifi driver. Re-install with the newest.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\033011-20108-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03264e90
Debug session time: Tue Mar 29 22:10:52.407 2011 (GMT-4)
System Uptime: 2 days 0:28:54.858
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004934a10, fffff80000b9c518, fffffa8003c0c180}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004934a10, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8003c0c180, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa8003c0c180

DEVICE_OBJECT: fffffa8005db3050

DRIVER_OBJECT: fffffa8005e9c370

IMAGE_NAME:  athrx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7f6929

MODULE_NAME: athrx

FAULTING_MODULE: fffff8800464b000 athrx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000310bb52 to fffff8000309f640

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`0310bb52 : 00000000`0000009f 00000000`00000003 fffffa80`04934a10 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`030ab062 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000004 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`030aaf06 : fffffa80`07879168 fffffa80`07879168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`030aadee : 00000196`5ee1f5b4 fffff800`00b9cc58 00000000`00aab75c fffff800`03214e08 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`030aabd7 : 00000059`b434b8c5 00000059`00aab75c 00000059`b434b8c7 00000000`0000005c : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`0309736a : fffff800`03211e80 fffff800`0321fcc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys

BUCKET_ID:  X64_0x9F_IMAGE_athrx.sys

Followup: MachineOwner
---------

Also remove sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
My System SpecsSystem Spec
30 Mar 2011   #3
eric07

windows 7 home premium x64
 
 

zigzag3143 thank you for your time, help and patience. It is greatly appreciated.
Know i just have to find the drivers for my wifi.
My System SpecsSystem Spec
.


Reply

 BSOD...files included.




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