| Windows 7: Random yet persisting BSODs |
30 Mar 2011
|
#1 | | |
Random yet persisting BSODs Hey everyone,
First time user here with a BSOD problem. Usually I can google and fix the problems but this one seems like a tough one =[, so that is why I came here for expert advice.
The BSOD would happen around at very random times. Sometimes two in a row or sometimes a month apart, which makes debugging a pain in the butt.
Sometimes it will show the blue screen, it doesnt leave any minidump file for me to debug, nor does it leave anything in the System Log. The BSOD always just say "Collecting data from crash dump"
Every time, it would be a different error code. Specs:
Gigabyte EP45-UD3LR
Intel Q8300
OCZ 4GB DDR2-800 SLI READY
Silverstone Element ST50EF-PLUS
XFX 9500GT
2x 1TB Seagate 7200.10 in Raid 0
Things I have checked:
Memtest for 12+ hours
Intel CPU Burn-in Test for 7 passes
No overclocking
I have attached what is outlined is required for BSOD.
I also have attached three camera photos of the BSOD.
The one with the black screen was one that I captured a month ago.
The two BSOD happened 10 minutes within each other.
There are more BSOD than this, but I dont have photos of it.
Additional Info:
Last fresh install of Windows: January 2011 Hardware age:
Motherboard - Jan 2009
CPU - Aug 2010
RAM - Aug 2009
PSU - Apr 2007
HD - Dec 08 (One was RMA'ed in Jan 2011) | My System Specs |
| OS Windows 7 Ultimate x64 CPU Intel Core2Quad Q8300 Motherboard Gigabyte EP45-UD3LR Memory OCZ 4GB DDR2-800 SLI READY Graphics Card XFX 9500GT Monitor(s) Displays Samsung SyncMaster 2443BW PSU Silverstone Element ST50EF-PLUS Hard Drives 2x 1TB Seagate 7200.10 in Raid 0 |
30 Mar 2011
|
#2 | | Windows 7 Ultimate x86 Asheville, North Carolina |
Are you sure you have the latest driver for your hardware, especially your video card
Sent from my Droid Incredible | My System Specs | | OS Windows 7 Ultimate x86 Motherboard Asus P5N-D Memory 8 Gig(4 x 2 Gig) Graphics Card 2 x GeForce 9500 GT (SLI) Monitor(s) Displays 2 x 25" VGA, 1 37" DVI-D Hard Drives 1x 5400 RPM 100 gig
4 x 5400 RPM 250 gig RAID 0+1
1 TB USB 3.0 external hard drive
500 gig external |
30 Mar 2011
|
#3 | | |
It was the one I installed in January.
So should I update all my drivers or only the video card driver? | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core2Quad Q8300 Motherboard Gigabyte EP45-UD3LR Memory OCZ 4GB DDR2-800 SLI READY Graphics Card XFX 9500GT Monitor(s) Displays Samsung SyncMaster 2443BW PSU Silverstone Element ST50EF-PLUS Hard Drives 2x 1TB Seagate 7200.10 in Raid 0 |
30 Mar 2011
|
#4 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
Hi and welcome,
There is no .DMP files... To ensure minidumps are enabled:
** Until a .dmp file is generated, the Minidump folder may not exist.**
*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) |
30 Mar 2011
|
#5 | | |
Okay. I guess I will have to wait for another BSOD before I can post it up? | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core2Quad Q8300 Motherboard Gigabyte EP45-UD3LR Memory OCZ 4GB DDR2-800 SLI READY Graphics Card XFX 9500GT Monitor(s) Displays Samsung SyncMaster 2443BW PSU Silverstone Element ST50EF-PLUS Hard Drives 2x 1TB Seagate 7200.10 in Raid 0 |
30 Mar 2011
|
#6 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
Change the settings, wait for a BSOD and then do the Posting Instructions again. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) |
31 Mar 2011
|
#7 | | |
I just had a BSOD and it does not seem like it produced a Minidump file again since system32\Minidump doesnt exist.
I have attached the BSOD screen, screenshot of my settings, and the zip file that is produced using the utility.
Did I do something wrong? | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core2Quad Q8300 Motherboard Gigabyte EP45-UD3LR Memory OCZ 4GB DDR2-800 SLI READY Graphics Card XFX 9500GT Monitor(s) Displays Samsung SyncMaster 2443BW PSU Silverstone Element ST50EF-PLUS Hard Drives 2x 1TB Seagate 7200.10 in Raid 0 |
31 Mar 2011
|
#8 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
The settings look OK, make sure Automatically Restart box is unticked.
Are you running Cleaning Programs such as CCleaner? If so, make sure it is configured to not delete mini dumps.
Head over to C:\Windows, is there a MiniDump Folder? | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) |
31 Mar 2011
|
#9 | | |
I dont have any Cleaning Programs and there isnt a MiniDump Folder in C:\Windows | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core2Quad Q8300 Motherboard Gigabyte EP45-UD3LR Memory OCZ 4GB DDR2-800 SLI READY Graphics Card XFX 9500GT Monitor(s) Displays Samsung SyncMaster 2443BW PSU Silverstone Element ST50EF-PLUS Hard Drives 2x 1TB Seagate 7200.10 in Raid 0 |
31 Mar 2011
|
#10 | | Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 Auckland, NZ |
Create one and name it Minidump
Put it in C:\Windows
and then wait for a BSOD. Check in C:\Windows\Minidump after that and see if you get a dump file. If so, create a new BSOD report and upload it. | My System Specs | | System Manufacturer/Model Number Macbook Pro 15" (2011) (Matte Version) OS Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7 CPU Intel Core i7 2820QM 2.3GHz (Quad-Core) Motherboard N/A Memory 8GB 1333 MHz PC3-10600 DDR3 SDRAM Graphics Card ATI Radeon HD 6750M (1GB, GDDR5) Sound Card N/A Monitor(s) Displays 1 Display Screen Resolution 1,680 x 1050 (Matte Screen, Anti-Glare) Keyboard Apple Wireless Keyboard Mouse Apple Wireless Magic Mouse PSU N/A Case N/A Cooling N/A Hard Drives 750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive Internet Speed Max - 2.2MB/sec; DSL provided by Telecom NZ Other Info MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built) Random yet persisting BSODs problems? All times are GMT -5. The time now is 09:51 PM. | |