Hang and Crash

synthesist · 31 Mar 2011

Attachment 147224

Hi,

My computer has started hanging on suspend or on shutdown lately. Often when I suspend i return to find an unexpected shutdown.

Today I saw this when i rebooted:

Code:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.48
  Locale ID:	1033

Additional information about the problem:
  BCCode:	9087
  BCP1:	00000000
  BCP2:	00000000
  BCP3:	00000000
  BCP4:	00000000
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\033111-40185-01.dmp
  C:\Users\Elton\AppData\Local\Temp\WER-78452-0.sysdata.xml

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What could be the problem?

Some system stats: LG p300-u.apb3a9
windows 7 32 bit - retail. installed over Vista about 6-8 months ago.

yowanvista · 31 Mar 2011

https://www.sevenforums.com/crashes-d...tructions.html

synthesist · 03 Apr 2011

Post has been updated with files. Thanks.

I'd like to add one more think I've noticed: the computer refuses to resume from sleep mode, I raise the screen and press a key to wake it up, and it powers back on, but remains blank and hangs. I then have to force a shut down by holding the power button and reboot.

yowanvista · 04 Apr 2011

Your Bluesoleil Bluetooth software from IVT Corporation is the cause
Please rmeove that software since it has known issues with Windows 7

Code:

BugCheck 9F, {4, 258, 85703d48, 8312db24}

*** WARNING: Unable to verify timestamp for btcusb.sys
*** ERROR: Module load completed but symbols could not be loaded for btcusb.sys
Probably caused by : btcusb.sys ( btcusb+50d )

synthesist · 04 Apr 2011

Thanks,
I'll give it a shot and see what happens.