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Windows 7: Computer s-l-o-w loading programs.

31 Mar 2011   #1
BarrieNoodles

Windows Vista Ultimate 32 bit & Win 7 Professional 32 bit
 
 
Computer s-l-o-w loading programs.

MY Vista OS has slowed down and it takes ages to load a program. I have 4Mb of Ram and only 67% is being used (max) but there must be program running in the background that I can't find. I thought it was a defrag program so I uninstalled it but the problem was not solved. How could I see what programs are loading during boot up. I remember doing it in DOS but can't remember how. Any help would be appreciated.


My System SpecsSystem Spec
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31 Mar 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Type MSCONFIG in the start search bar and hit enter. Go over to the startup tab at the top and it will show you what is loaded at startup. You can also go to the general tab and choose selective startup and uncheck load startup items so it only loads system services and reboot and see if the slow down still continues.
My System SpecsSystem Spec
31 Mar 2011   #3
Commodore Pet

Windows 7 Home Premium 64 bit SP1
 
 

If you haven't already, remember to run a malware protection scan using a product such as Superantispyware. Malware has been know to slow a machine down to a crawl. Also run an antivirus scan just in case.
My System SpecsSystem Spec
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31 Mar 2011   #4
BarrieNoodles

Windows Vista Ultimate 32 bit & Win 7 Professional 32 bit
 
 

How do I choose selective startup?
My System SpecsSystem Spec
31 Mar 2011   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Run MSCONFIG and make it look like the screenshot below and then hit apply
Attachment 146736
My System SpecsSystem Spec
02 Apr 2011   #6
BarrieNoodles

Windows Vista Ultimate 32 bit & Win 7 Professional 32 bit
 
 

Good call Commodore Pet, Superantispyware found PUP.Whitesmoke and I'm still working on getting rid of it. I run AVG9 Internet Security but it did not pick it up. I don't have a clue how Whitesmoke got loaded on my computer but it's an sob to get rid of. Thanks.
My System SpecsSystem Spec
02 Apr 2011   #7
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

Hi,

AVG won't help with this particular virus. Whitesmoke is suspected of being associated with RootKits - you need to run the TDSS Root Kit remover in the first instance:

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

Post the results of the run here once it has been completed.

Next, download, install, update and run Malwarebytes. Post the reuslts here too.

Have you downloaded any translation/writing software recently? There are reports that Whitesmoke has been attached to this type of software recently.

Regards,
Golden
My System SpecsSystem Spec
03 Apr 2011   #8
BarrieNoodles

Windows Vista Ultimate 32 bit & Win 7 Professional 32 bit
 
 
TDSSKiller.exe

Ran the Rootkit file and it only found;
"Suspicious Object"
Locked File
ServiceName: SPTD
Service Type: Kernel Driver (0x1)
Service Start: Boot(0x0)
File: C:\windows\system\drivers\sptd.sys

I have been checking out sptd.sys and it does not seem to be a malware, I think.

I deleted Whitesmoke and ran Malwarebytes in safe mode and it found and cured some malware. The computer still seems a bit slow loading programs. Now that I ran TDSSKiller.exe I am running Malwarebytes again in safe mode. Will let you know results.

Thank you
My System SpecsSystem Spec
03 Apr 2011   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by BarrieNoodles View Post
Ran the Rootkit file and it only found;
"Suspicious Object"
Locked File
ServiceName: SPTD
Service Type: Kernel Driver (0x1)
Service Start: Boot(0x0)
File: C:\windows\system\drivers\sptd.sys

I have been checking out sptd.sys and it does not seem to be a malware, I think.

I deleted Whitesmoke and ran Malwarebytes in safe mode and it found and cured some malware. The computer still seems a bit slow loading programs. Now that I ran TDSSKiller.exe I am running Malwarebytes again in safe mode. Will let you know results.

Thank you
SPTD is related to Daemon Tools or Alcohol 120%. I would recommend removing Deamon Tools/Alcohol because it is a well known BSOD maker in Windows 7. You can use the tool found here to help with the removal process
My System SpecsSystem Spec
03 Apr 2011   #10
BarrieNoodles

Windows Vista Ultimate 32 bit & Win 7 Professional 32 bit
 
 

Malwarebytes did not find any more problems but the computer still takes it's time loading programs. It took about 2 minutes to load PeretoLogic PCHealth, Internet Explorer 9 the same thing it takes ages to load and then it runs fine. The site you gave me to delete SPTD actually installs a version of it, or am I reading it wrong. Let me know.
Thank you.
My System SpecsSystem Spec
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 Computer s-l-o-w loading programs.




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