Windows 7: BlueScreen

Fixit · 03 Apr 2011

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Files that help describe the problem (some files may no longer be available)
Mini040311-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 10d
BCP1: 00000005
BCP2: 00000000
BCP3: 00001024
BCP4: 85DDD3A8
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

**yowanvista** · 03 Apr 2011

Please follow these instructions
http://www.sevenforums.com/crashes-d...tructions.html

Fixit · 03 Apr 2011

Ok, I attached that

**yowanvista** · 03 Apr 2011

Your Xbox360 controller device driver seems to be the cause, please remove the controller from the PC and uninstall the device software

Code:

xusb21.sys    xusb21.sys+1ed9    0xac7d6000    0xac7e3c80    0x0000dc80    0x49dcb4df    08/04/2009 18:29:51

I also noted that your Symantec/Norton Security suite is out of date. Please upgrade to the latest version

Code:

SYMDNS.SYS        0x92b29000    0x92b2a780    0x00001780    0x4a395be8    18/06/2009 01:11:04                
SYMEVENT.SYS        0x90da1000    0x90dc6000    0x00025000    0x489790a0    05/08/2008 03:28:32                
SYMFW.SYS        0x92b36000    0x92b58000    0x00022000    0x4a395bfb    18/06/2009 01:11:23                
SYMIDS.SYS        0x92b58000    0x92b60180    0x00008180    0x4a395c02    18/06/2009 01:11:30                
SYMNDISV.SYS        0x92b2b000    0x92b36000    0x0000b000    0x4a395c50    18/06/2009 01:12:48                
SYMREDRV.SYS        0x92b24000    0x92b28d00    0x00004d00    0x4a395c05    18/06/2009 01:11:33                
SYMTDI.SYS        0x92af7000    0x92b23480    0x0002c480    0x4a395be6    18/06/2009 01:11:02

You appear to be running Vista SP2
You might get a better response at the Vista forums
Vista Forums

Fixit · 03 Apr 2011

Quote: Originally Posted by yowanvista

Your Xbox360 controller device driver seems to be the cause, please remove the controller from the PC and uninstall the device software

Code:

xusb21.sys    xusb21.sys+1ed9    0xac7d6000    0xac7e3c80    0x0000dc80    0x49dcb4df    08/04/2009 18:29:51

I also noted that your Symantec/Norton Security suite is out of date. Please upgrade to the latest version

Code:

SYMDNS.SYS        0x92b29000    0x92b2a780    0x00001780    0x4a395be8    18/06/2009 01:11:04                
SYMEVENT.SYS        0x90da1000    0x90dc6000    0x00025000    0x489790a0    05/08/2008 03:28:32                
SYMFW.SYS        0x92b36000    0x92b58000    0x00022000    0x4a395bfb    18/06/2009 01:11:23                
SYMIDS.SYS        0x92b58000    0x92b60180    0x00008180    0x4a395c02    18/06/2009 01:11:30                
SYMNDISV.SYS        0x92b2b000    0x92b36000    0x0000b000    0x4a395c50    18/06/2009 01:12:48                
SYMREDRV.SYS        0x92b24000    0x92b28d00    0x00004d00    0x4a395c05    18/06/2009 01:11:33                
SYMTDI.SYS        0x92af7000    0x92b23480    0x0002c480    0x4a395be6    18/06/2009 01:11:02

You appear to be running Vista SP2
You might get a better response at the Vista forums
Vista Forums

YES THANKS! The XBOX controller is the reason, everytime it connects and disconnects cause the wire is broke, it goes blue screen, AMAZING THANKS!

Windows 7: BlueScreen

BlueScreen problems?