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Windows 7: Blue screen error

04 Apr 2011   #1

Windows 7 Ultimate
Blue screen error

I have Windows 7 ultimate and from past few days I am getting this Blue screen error. Please help me to fix this issue.
I have attached the latest minidump file.

My System SpecsSystem Spec
04 Apr 2011   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by amitbhabhis View Post
I have Windows 7 ultimate and from past few days I am getting this Blue screen error. Please help me to fix this issue.
I have attached the latest minidump file.

While only one crash doesnt give us much information this one was blamed on your Macaffee. It also points to netio.sys often Zone Alarm cause this

I would remove macaffe and zone alarm and replace with microsoft security essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\040411-13306-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82e10000 PsLoadedModuleList = 0x82f5a850
Debug session time: Mon Apr  4 11:06:39.611 2011 (GMT-4)
System Uptime: 0 days 0:17:08.593
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {14, 2, 0, 8b951bf2}

Unable to load image \SystemRoot\system32\DRIVERS\mfenlfk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfenlfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfenlfk.sys
Unable to load image \SystemRoot\system32\DRIVERS\nm3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nm3.sys
*** ERROR: Module load completed but symbols could not be loaded for nm3.sys
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1c )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 00000014, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 8b951bf2, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from 82f7a718
Unable to read MiSystemVaType memory at 82f5a1a0


8b951bf2 394614          cmp     dword ptr [esi+14h],eax





TRAP_FRAME:  8d91f3e4 -- (.trap 0xffffffff8d91f3e4)
ErrCode = 00000000
eax=00000000 ebx=00000000 ecx=00000044 edx=ffffffbc esi=00000000 edi=ffffffbc
eip=8b951bf2 esp=8d91f458 ebp=8d91f468 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
8b951bf2 394614          cmp     dword ptr [esi+14h],eax ds:0023:00000014=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8b951bf2 to 82e515cb

8d91f3e4 8b951bf2 badb0d00 ffffffbc 00000000 nt!KiTrap0E+0x2cf
8d91f468 8ba56aea 86d4d060 00000000 ffffffbc NETIO!RtlCopyBufferToMdl+0x1c
8d91f498 8baa5652 85a979d0 8d91f4e8 8d91f4e4 tcpip!TcpTcbReassemblyRetrieveSegments+0xad
8d91f52c 8baa3c9e 865099d0 85a979d0 8d91f554 tcpip!TcpTcbCarefulDatagram+0x168a
8d91f598 8ba872d8 865099d0 85a979d0 0091f60c tcpip!TcpTcbReceive+0x228
8d91f600 8ba87b0a 864e7808 8650a000 00000000 tcpip!TcpMatchReceive+0x237
8d91f650 8ba87b4b 865099d0 8650a000 000003e0 tcpip!TcpPreValidatedReceive+0x293
8d91f66c 8ba81e77 865099d0 8650a000 8d91f6a8 tcpip!TcpReceive+0x2d
8d91f67c 8ba8a0ab 8d91f690 c000023e 00000000 tcpip!TcpNlClientReceiveDatagrams+0x12
8d91f6a8 8ba899f6 8bb05198 8d91f6fc c000023e tcpip!IppDeliverListToProtocol+0x49
8d91f6c8 8ba87db8 8bb04fa8 00000006 8d91f6fc tcpip!IppProcessDeliverList+0x2a
8d91f720 8ba8989f 8bb04fa8 00000006 00000000 tcpip!IppReceiveHeaderBatch+0x1fb
8d91f7b4 8ba97ccc 86bffa50 00000000 87d02100 tcpip!IpFlcReceivePackets+0xbe5
8d91f830 8ba922fe 86bfecf8 8588f018 00000000 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x746
8d91f864 82e99654 8588f018 aafea038 00000000 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x11e
8d91f8cc 8ba9246c 8ba921e0 8d91f8f4 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
8d91f908 8b8fc18d 86bfec00 8588f001 00000000 tcpip!FlReceiveNetBufferListChain+0x7c
8d91f940 8b8ea5be 86bffaa8 8588f018 00000000 ndis!ndisMIndicateNetBufferListsToOpen+0x188
8d91f968 8b8ea4b2 00000000 86bfda08 00000001 ndis!ndisIndicateSortedNetBufferLists+0x4a
8d91fae4 8b895c1d 8608b0e0 00000000 00000000 ndis!ndisMDispatchReceiveNetBufferLists+0x129
8d91fb00 8b8c656a 8608b0e0 8588f018 00000000 ndis!ndisMTopReceiveNetBufferLists+0x2d
8d91fb1c 8b8c6504 86c25720 8588f018 00000000 ndis!ndisFilterIndicateReceiveNetBufferLists+0x46
8d91fb38 910bbd02 86c25720 8588f018 00000000 ndis!NdisFIndicateReceiveNetBufferLists+0x2f
WARNING: Stack unwind information not available. Following frames may be wrong.
8d91fbc4 8b8c656a 86bfda08 8588f018 00000000 mfenlfk+0xd02
8d91fbe0 8b8c6504 86c259e0 8588f018 00000000 ndis!ndisFilterIndicateReceiveNetBufferLists+0x46
8d91fbfc 910ce553 86c259e0 8588f018 00000000 ndis!NdisFIndicateReceiveNetBufferLists+0x2f
8d91fc68 8b8ea553 86bfd0e8 8588f018 00000000 nm3+0x5553
8d91fc90 8b895c78 8608b0e0 8588f018 00000000 ndis!ndisMIndicateReceiveNetBufferListsInternal+0x62
8d91fcb8 912bc6b7 8608b0e0 8588f018 00000000 ndis!NdisMIndicateReceiveNetBufferLists+0x52
8d91fcd8 912b7730 86b92928 8588f018 86b92928 tunnel!TeredoWfpIndicationWorker+0xa9
8d91fcec 83025460 86b92928 912c8598 857c2798 tunnel!LwWorker+0x12
8d91fd00 82e8daab 87d74488 00000000 857c2798 nt!IopProcessWorkItem+0x23
8d91fd50 83019f5e 00000001 aafea564 00000000 nt!ExpWorkerThread+0x10d
8d91fd90 82ec1219 82e8d99e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


8b951bf2 394614          cmp     dword ptr [esi+14h],eax


SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1c

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  0xD1_NETIO!RtlCopyBufferToMdl+1c

BUCKET_ID:  0xD1_NETIO!RtlCopyBufferToMdl+1c

Followup: MachineOwner
My System SpecsSystem Spec

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