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Windows 7: Intermittent Crashes & BSOD's


05 Apr 2011   #1

Windows 7 x64 Pro
 
 
Intermittent Crashes & BSOD's

Hi,

I hope someone will be able to help, I have a computer that I am having some random crashes and every so often it BSOD's.

The specs of the machine are as follows;

PSU: Coolermaster Silent Pro M1000 1kw
Mobo: Gigabyte X58A UD3R
Processor: Intel Core i7 920
RAM: 3 x 2gb OCZ Gold 2,000mhz
Graphics 1: NVidia GeForce GTX470 (Running 2 x 1920x1080 monitors via DVI)
Graphics 2: NVidia GeForce GT210 (Running 3rd 1920x1080 monitor again via DVI)
Hard Drive 1: Intel X25-M G2 80gb SSD
Hard Drive 2: 2 x Barricuda's in RAID0 (data drive)
OS: Windows 7 x64 Pro

The crashes seem to be random and when they happen the computer just stops responding to any input, mouse included. No key combination does anything nor is there any hard drive light flashing.

The BSOD's are a bit less frequent but when they do happen the error message is this; KERNEL_DATA_INPAGE_ERROR

I have used a liitle program called WhoCrashed to see if I could fix the problem myself and although its telling me the crash is related to ntoskrnl.exe it doesnt give any further info and looking in google sends me on a wild goose chase.

The full dump can be downloaded here http://personal.chandlerit.co.uk/dump.dmp

Hopefully someone can point me in the right direction.

Thanks in advance.

Mike


My System SpecsSystem Spec
.

05 Apr 2011   #2

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
05 Apr 2011   #3

Windows 7 x64 Pro
 
 

sorry i hadnt realised there was a process to post.

as requested details below;

Is Windows 7 . . .
- x86 (32-bit) or x64 ? = 64
- the original installed OS on the system? win 7 pro
- an OEM or full retail version? retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? about a year or so
- What is the age of OS installation (have you re-installed the OS?) about 6 months

the zip file is here

http://personal.chandlerit.co.uk/MyDocuments.zip

thanks again
My System SpecsSystem Spec
.


05 Apr 2011   #4

Windows 8.1 Pro x64
 
 

Enable Driver Verifier since dumps show no probable causes
Driver Verifier - Enable and Disable
Then upload the newly created dumps

Run Disk Check and SFC /SCANNOW Command - System File Checker
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {20, ffffffffc000009d, fffffa8009bd77c8, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+51140 )


KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa8009bd77c8, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000009d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  1

LAST_CONTROL_TRANSFER:  from fffff80003c7637c to fffff80003c81640

STACK_TEXT:  
fffff880`035d9a88 fffff800`03c7637c : 00000000`0000007a 00000000`00000020 ffffffff`c000009d fffffa80`09bd77c8 : nt!KeBugCheckEx
fffff880`035d9a90 fffff800`03c6b297 : fffffa80`09bd7760 00000000`c000009d 00000000`00000000 fffffa80`09bd77f8 : nt! ?? ::FNODOBFM::`string'+0x51140
fffff880`035d9b50 fffff800`03c74cf7 : fffffa80`05893680 fffffa80`058936d0 fffffa80`09921c10 fffffa80`05bff9b0 : nt!IopCompletePageWrite+0x57
fffff880`035d9b80 fffff800`03c86b9d : fffffa80`05893680 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1c7
fffff880`035d9c00 fffff800`03c48b8b : fffffa80`05893680 fffff880`009b7040 00000000`00000000 fffff800`03c11230 : nt!KiCommitThreadWait+0x3dd
fffff880`035d9c90 fffff800`03c1128a : fffffa80`05893680 00000000`00000001 fffffa80`0580c5f0 00000000`00000000 : nt!KeWaitForGate+0xfb
fffff880`035d9ce0 fffff800`03f1ecce : fffffa80`05893680 51f6a1df`ea5fa8b6 00000000`00000080 00000000`00000001 : nt!MiModifiedPageWriter+0x5a
fffff880`035d9d40 fffff800`03c72fe6 : fffff880`009b2180 fffffa80`05893680 fffff880`009bd0c0 bde6db65`ea4cf7d3 : nt!PspSystemThreadStartup+0x5a
fffff880`035d9d80 00000000`00000000 : fffff880`035da000 fffff880`035d4000 fffff880`035d9a80 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+51140
fffff800`03c7637c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+51140

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+51140

BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+51140

Followup: MachineOwner
---------
My System SpecsSystem Spec
05 Apr 2011   #5

Windows 7 x64 Pro
 
 

I have enabled Driver Verifier but it has not made the system BSOD, all it has done is make it unbareably slow.

When I try to play Homefront which usually works at 60fps with vsync enabled it runs at 3fps lol

I have redone the dump log thingy and reuploaded it here

http://personal.chandlerit.co.uk/Mydocuments2.zip
My System SpecsSystem Spec
12 Apr 2011   #6

Windows 7 x64 Pro
 
 

I had the same blue screen today so I thought I would repost the dump file, any help would be appreciated.

KERNEL_DATA_INPAGE_ERROR

http://personal.chandlerit.co.uk/MyDocuments3.zip
My System SpecsSystem Spec
13 Apr 2011   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by F1aw1ess View Post
I had the same blue screen today so I thought I would repost the dump file, any help would be appreciated.

KERNEL_DATA_INPAGE_ERROR

http://personal.chandlerit.co.uk/MyDocuments3.zip
The BSODs were caused by xfire.exe, a process that was running at the time of the crash. Remove Xfire from your system
Code:
Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc00000c0 - This device does not exist.

BUGCHECK_STR:  0x7a_c00000c0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Xfire.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800b116700 -- (.trap 0xfffff8800b116700)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8a0026ce000 rbx=0000000000000000 rcx=fffff88005683000
rdx=0000000000000ff8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003fb4050 rsp=fffff8800b116890 rbp=fffff8a0026d1568
 r8=0000000000000ffc  r9=0000000000000fff r10=fffff88005683000
r11=fffff8a0026d1568 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!MiPerformFixups+0x80:
fffff800`03fb4050 410fb603        movzx   eax,byte ptr [r11] ds:fffff8a0`026d1568=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003d479d2 to fffff80003cd8640

STACK_TEXT:  
fffff880`0b116428 fffff800`03d479d2 : 00000000`0000007a fffff6fc`50013688 ffffffff`c00000c0 00000000`135e5880 : nt!KeBugCheckEx
fffff880`0b116430 fffff800`03d0013f : fffffa80`0f053450 fffff880`0b116560 fffff800`03e5cbc0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x37bba
fffff880`0b116510 fffff800`03ce69b9 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffffa80`0a51e670 : nt!MiIssueHardFault+0x28b
fffff880`0b1165a0 fffff800`03cd676e : 00000000`00000000 fffff8a0`026d1568 00000000`00000000 fffff880`05683000 : nt!MmAccessFault+0x1399
fffff880`0b116700 fffff800`03fb4050 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00008000 : nt!KiPageFault+0x16e
fffff880`0b116890 fffff800`03fb01b7 : 00000000`00000000 fffffa80`0eb6ab60 00000000`0000005f fffff8a0`026ce000 : nt!MiPerformFixups+0x80
fffff880`0b1168f0 fffff800`03d0815b : ffffffff`ffffffff fffff880`0b116a78 00000000`00008000 fffff880`0116af00 : nt!MiRelocateImagePfn+0xf7
fffff880`0b116950 fffff800`03d0013f : fffffa80`0cb1c340 fffff880`0b116a80 fffffa80`07e8d808 fffff880`0b116abc : nt!MiWaitForInPageComplete+0x7ef
fffff880`0b116a30 fffff800`03ce6a8a : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffff680`00000000 : nt!MiIssueHardFault+0x28b
fffff880`0b116ac0 fffff800`03cd676e : 00000000`00000008 00000000`735bf949 00000000`00000001 00000000`00000101 : nt!MmAccessFault+0x146a
fffff880`0b116c20 00000000`735bf949 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0018d630 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x735bf949
My System SpecsSystem Spec
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