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| 08 Apr 2011 | |
| Windows 7 RC 14 posts | First Time BSOD (APC_INDEX_MISMATCH) This is the first time that I encountered BSOD since I installed Windows 7 32-bit a year ago. It happened just now when I was loading gigabyte's website, the moment I right-click a flash content, BSOD immediately. Was using FF 3.6.16. Attachment 148026 Kindly advise me on what should I do. Thank goodness I wasn't doing anything important. Using Windows 7, Dell Studio 1555, Intel Centrino 2 P8700, 4GB RAM. - x86 (32-bit) - Original OS - OEM - OEM = From upgrade program - Age of laptop: 1.5 Months - Age of Installation: Appx. 1 yr. Last edited by puttykitties; 08 Apr 2011 at 07:37 AM.. Reason: Rewriting to proper format |
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| 08 Apr 2011 | |
| Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius | |
| My System Specs |
| 08 Apr 2011 | |
| Windows 7 RC 14 posts | ok done. sorry for the lack of info. |
| My System Specs |
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| 08 Apr 2011 | |
| Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius | sfhlp02.sys - StarForce Protection Technology Helper Driver. Software Protection. Update Remove Driver. If there is no Win 7 driver update for this software, uninstall it. It is obsolete. Code: sfhlp02.sys 0x8c41b000 0x8c423000 0x00008000 0x42889e27 16/05/2005 17:20:39  InformationPlease remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads You can use MagicDisc as an alternative. Code: sptd.sys 0x8bc98000 0x8bd8b000 0x000f3000 0x4ad245ea 12/10/2009 00:54:02 |
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| 09 Apr 2011 | |
| Windows 7 RC 14 posts | Thanks for the help yowan.  appreciate it. Will remove it now. |
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First Time BSOD (APC_INDEX_MISMATCH) problems?
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