First Time BSOD (APC_INDEX_MISMATCH)

P

puttykitties

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11:35 AM
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This is the first time that I encountered BSOD since I installed Windows 7 32-bit a year ago. It happened just now when I was loading gigabyte's website, the moment I right-click a flash content, BSOD immediately. Was using FF 3.6.16.

View attachment 148026

Kindly advise me on what should I do. Thank goodness I wasn't doing anything important.

Using Windows 7, Dell Studio 1555, Intel Centrino 2 P8700, 4GB RAM.
- x86 (32-bit)
- Original OS
- OEM
- OEM = From upgrade program

- Age of laptop: 1.5 Months
- Age of Installation: Appx. 1 yr.

 
Last edited:

My Computer My Computer

At a glance

Windows 7 RC
OS
Windows 7 RC

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
ok done. sorry for the lack of info.
 

My Computer My Computer

At a glance

Windows 7 RC
OS
Windows 7 RC
sfhlp02.sys - StarForce Protection Technology Helper Driver. Software Protection. Update Remove Driver. If there is no Win 7 driver update for this software, uninstall it. It is obsolete.
Code: 
sfhlp02.sys        0x8c41b000    0x8c423000    0x00008000    0x42889e27    16/05/2005 17:20:39
   Information
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code: 
sptd.sys        0x8bc98000    0x8bd8b000    0x000f3000    0x4ad245ea    12/10/2009 00:54:02
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Thanks for the help yowan. :) appreciate it. Will remove it now.
 

My Computer My Computer

At a glance

Windows 7 RC
OS
Windows 7 RC
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