Random BSODīs. please help


  1. Posts : 3
    Windows 7 Ultimate x86
       #1

    Random BSODīs. please help


    Dears,

    Sorry for my bad english.

    My computer is shutting down often with blue screens, I've checked the memory with the diagnosis of windows, and has no reported problems.

    Configuration:
    Processor: Intel Core 2 Duo
    Ram: 4 GB
    Os: Windows 7 Ultimate
    Vga: Ati Radeon 4550
    AV: Kaspersky 2011
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BSODs caused by kaspersky
    The kl1.sys and klif.sys BSODs were known issues in the older versions, upgrade to latest versions

    -Uninstall completely Kaspersky
    -Install new version
    Product Updates

    If that does not fix the BSOD you should permanently remove kaspoersky

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {6ce7fff0, 2, 1, 82cb894b}
    
    Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
    Probably caused by : klif.sys ( klif+40d75 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 6ce7fff0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82cb894b, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82da0700
    Unable to read MiSystemVaType memory at 82d800c0
     6ce7fff0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiRemoveAnyPage+bf
    82cb894b f00fba2800      lock bts dword ptr [eax],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  avp.exe
    
    TRAP_FRAME:  a1312c3c -- (.trap 0xffffffffa1312c3c)
    ErrCode = 00000002
    eax=d4aed000 ebx=980c0566 ecx=00008e20 edx=00000000 esi=d4aed000 edi=00000000
    eip=8d621d75 esp=a1312cb0 ebp=a1312cc8 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
    klif+0x40d75:
    8d621d75 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 82cb894b to 82c79b5b
    
    STACK_TEXT:  
    a1312a24 82cb894b badb0d00 000000ff 00000000 nt!KiTrap0E+0x2cf
    a1312ad8 82cb4008 00000083 00000000 82d6cac0 nt!MiRemoveAnyPage+0xbf
    a1312b00 82cae90c 00000073 00000000 c0352bb4 nt!MiGetPage+0x281
    a1312b38 82ca2fac 00000001 d4aed008 a1312c3c nt!MiResolveDemandZeroFault+0xc9
    a1312bac 82ca0e13 d4aed008 00000000 00000000 nt!MiDispatchFault+0x580
    a1312c24 82c79968 00000001 d4aed008 00000000 nt!MmAccessFault+0x128f
    a1312c24 8d621d75 00000001 d4aed008 00000000 nt!KiTrap0E+0xdc
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a1312cac 00000000 00010094 980c0566 00000000 klif+0x40d75
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    klif+40d75
    8d621d75 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  klif+40d75
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: klif
    
    IMAGE_NAME:  klif.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ca58e03
    
    FAILURE_BUCKET_ID:  0xA_klif+40d75
    
    BUCKET_ID:  0xA_klif+40d75
    
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 6ce7fff0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82cb894b, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82da0700
    Unable to read MiSystemVaType memory at 82d800c0
     6ce7fff0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiRemoveAnyPage+bf
    82cb894b f00fba2800      lock bts dword ptr [eax],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  avp.exe
    
    TRAP_FRAME:  a1312c3c -- (.trap 0xffffffffa1312c3c)
    ErrCode = 00000002
    eax=d4aed000 ebx=980c0566 ecx=00008e20 edx=00000000 esi=d4aed000 edi=00000000
    eip=8d621d75 esp=a1312cb0 ebp=a1312cc8 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
    klif+0x40d75:
    8d621d75 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 82cb894b to 82c79b5b
    
    STACK_TEXT:  
    a1312a24 82cb894b badb0d00 000000ff 00000000 nt!KiTrap0E+0x2cf
    a1312ad8 82cb4008 00000083 00000000 82d6cac0 nt!MiRemoveAnyPage+0xbf
    a1312b00 82cae90c 00000073 00000000 c0352bb4 nt!MiGetPage+0x281
    a1312b38 82ca2fac 00000001 d4aed008 a1312c3c nt!MiResolveDemandZeroFault+0xc9
    a1312bac 82ca0e13 d4aed008 00000000 00000000 nt!MiDispatchFault+0x580
    a1312c24 82c79968 00000001 d4aed008 00000000 nt!MmAccessFault+0x128f
    a1312c24 8d621d75 00000001 d4aed008 00000000 nt!KiTrap0E+0xdc
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a1312cac 00000000 00010094 980c0566 00000000 klif+0x40d75
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    klif+40d75
    8d621d75 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  klif+40d75
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: klif
    
    IMAGE_NAME:  klif.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ca58e03
    
    FAILURE_BUCKET_ID:  0xA_klif+40d75
    
    BUCKET_ID:  0xA_klif+40d75
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x86
    Thread Starter
       #3

    Dear,

    This afternoon returned to the blue screen appears with the following dump.

    Thanks for yours attention.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x86
    Thread Starter
       #4

    Dears,

    I updatted my av and the BSODīs continue.

    Follow my logs.

    Thanks for yours attention.
      My Computer


 

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