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Windows 7: Windows 7 64bit freezing randomly


15 Apr 2011   #1

Windows 7 Professional x64
 
 
Windows 7 64bit freezing randomly

So i have already posted about this a while ago and ended up marking it as solved. however it has started again.
my computer freezes "randomly", although it seems to only/mostly happen when using media programs, for example last time it happened i was watching youtube, often happens when watching on VLC player. and occasionally on COD.

the thread i worked through was http://www.sevenforums.com/crashes-d...-randomly.html and did all the checks they recommended, even bought a cooling stand since we came to the conclusion that it was the heat that was causing the problem.

this time when it happened i was updating my iphone, and i noticed the update continued even when the computer was frozen, so the computer isnt frozen just the screen, also when it happens the sound is a humming sound, i think it is repeating the last sound that was played before it froze. i have also noticed that sometimes when watching movies on VLC player (probably same for any media player) that it "lags" and has the same freezing effect but for only a split second.

so im thinking it may have something to do with the video/graphics card or reader or something like that.


My System SpecsSystem Spec
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15 Apr 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by spinksy View Post
So i have already posted about this a while ago and ended up marking it as solved. however it has started again.
my computer freezes "randomly", although it seems to only/mostly happen when using media programs, for example last time it happened i was watching youtube, often happens when watching on VLC player. and occasionally on COD.

the thread i worked through was http://www.sevenforums.com/crashes-d...-randomly.html and did all the checks they recommended, even bought a cooling stand since we came to the conclusion that it was the heat that was causing the problem.

this time when it happened i was updating my iphone, and i noticed the update continued even when the computer was frozen, so the computer isnt frozen just the screen, also when it happens the sound is a humming sound, i think it is repeating the last sound that was played before it froze. i have also noticed that sometimes when watching movies on VLC player (probably same for any media player) that it "lags" and has the same freezing effect but for only a split second.

so im thinking it may have something to do with the video/graphics card or reader or something like that.
Please upload ur most recently minidumps.
In meantime....
Remove,reinstall,update ur video card driver.
Do you have any codecs installed? remove them.
Because you mention youtube,Update all the adobeS,flash,shockwave....
For video playing use the MPCHM Media Player Classic - Home Cinema - Video Player no codecs needed
Dont use VLC,that player sometimes causes windows crash.
My System SpecsSystem Spec
16 Apr 2011   #3

Windows 7 Professional x64
 
 

since it is happening on a number of programs, surely it wouldnt be a software issue.

ill try the video card step
and what is the minidump

thanks
My System SpecsSystem Spec
.


16 Apr 2011   #4

Windows 7 Home Premium 64bit
 
 

spinksy,
Welcome to 7 Forums.
Here's the answer to you minidump...
http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
16 Apr 2011   #5

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
16 Apr 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

2 minds are better than one!
And for the moment we wait the infamous minidumps.
My System SpecsSystem Spec
17 Apr 2011   #7

Windows 7 Professional x64
 
 

thanks
here are the minidumps and perfmon report
My System SpecsSystem Spec
19 Apr 2011   #8

Windows 7 Professional x64
 
 

it also just happened in screen saver
My System SpecsSystem Spec
20 Apr 2011   #9

Windows 7 x64
 
 

Hi Spinksy,

Please try unplugging your HP printer (LaserJet is it ?) and let me know if the bluescreen repros. If it does, might need full dump here.

f.

ps: if you do not own an HP printer, i got the VID/PID wrong, feel free to try unplugging non-critical USB devices and see how it goes.
My System SpecsSystem Spec
21 Apr 2011   #10

Windows 7 Professional x64
 
 

thanks i do have a printer connected so i will have that disconnected for a while and see what happens.
My System SpecsSystem Spec
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 Windows 7 64bit freezing randomly




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