New Install, BSOD


  1. Posts : 6
    Windows 7 64 bit
       #1

    New Install, BSOD


    Hi everyone,

    I just received the last component of my new configuration, I installed my Windows 7 64 bit Pro and after I installed everything I had 3 BSOD in 2-3 hours.
    I had no dmp file created in minidump directory.
    So I reinstalled it by step by step, without to install every updates in an only step.
    Everything was ok, and after 2 hours I decide to install Microsoft Security Essentials and Live Messenger and I have a BSOD again.
    This time I have the dmp fil in minidump, so I attach it.
    For the moment I restorde Windows qt the state before the installation of Microsoft Security Essentials and Live Messenger, it seems to be stable.
    I don't know how to use it, so if you can help me with the dmp file, and explain me if you
    want how you used it, it would be great.

    Thanks in advance.
      My Computer


  2. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #2

    This is the details of the dmp fils :



    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\041611-72446-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`02a5e000 PsLoadedModuleList = 0xfffff800`02c9be50
    Debug session time: Sat Apr 16 18:02:12.812 2011 (UTC + 2:00)
    System Uptime: 0 days 0:03:20.733
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c000001d, fffff880018bb801, fffff88005436f30, 0}

    Probably caused by : fvevol.sys ( fvevol+2801 )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff880018bb801, Address of the instruction which caused the bugcheck
    Arg3: fffff88005436f30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Instruction non autoris e Tentative d

    FAULTING_IP:
    fvevol+2801
    fffff880`018bb801 d6 ???

    CONTEXT: fffff88005436f30 -- (.cxr 0xfffff88005436f30)
    rax=0000000000074800 rbx=fffff880018ea3b0 rcx=fffffa80076f4a90
    rdx=fffffa8009548760 rsi=fffffa8009548760 rdi=fffffa80076f4a90
    rip=fffff880018bb801 rsp=fffff88005437900 rbp=0000000000000001
    r8=fffffa80076d1990 r9=000000000000000e r10=fffff88002f64ca0
    r11=fffffa80096f0b60 r12=fffffa80076f4940 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
    fvevol+0x2801:
    fffff880`018bb801 d6 ???
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    PROCESS_NAME: explorer.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff880018bb801

    STACK_TEXT:
    fffff880`05437900 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fvevol+0x2801


    FOLLOWUP_IP:
    fvevol+2801
    fffff880`018bb801 d6 ???

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: fvevol+2801

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: fvevol

    IMAGE_NAME: fvevol.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4abd7db2

    STACK_COMMAND: .cxr 0xfffff88005436f30 ; kb

    FAILURE_BUCKET_ID: X64_0x3B_fvevol+2801

    BUCKET_ID: X64_0x3B_fvevol+2801

    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 901
    Windows 7 Ultimate 64bit
       #3

    Hi,
    Can you follow this tutorial to give us a bit more info as its pointing towards a Windows error (a bit locker driver),and 99% of the time its not actually the case.
    Code:
    Probably caused by : fvevol.sys ( fvevol+2801 )
    BSOD Posting

    Also can you do a run of driver verifier,it may show something up - Driver Verfiier

    Dan
      My Computer


  4. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #4

    Sorry I didn't look at the "BSOD - Posting Instructions" topic

    So I join the result of the analyze.
    (Sorry but it's in French =\)

    I will launch driver verifier, but for the moment no more BSOD, so I don't Install anything for the moment, I prefer wait to see if anyone can find what was my problem before I install anything else.

    Remark : I had a new BSOD restarting my computer but with another error (but it didn't let a dmp file), I'm a little desesperate ...

    For the installation It's a new installation, I changed everything except the Video Card and the Power Supply.
    All the software I installed in the new config where installed on the old, on the same OS.
    So it's probably a hardware compatibility problem, or a problem with a driver

    Thanks for your help
    Last edited by asmduty; 16 Apr 2011 at 15:35.
      My Computer


  5. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #5

    The computer was turned on all the night with 2 windows of a MMO game, no problem.
    I don't know how to do, finishing or not to install the configuration, restore my computer at this state just after the installation of windows =\
      My Computer


  6. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #6

    Nobody can help me ?

    If it can help, this is a new report with 2 new DMP files
      My Computer


  7. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #7

    I solved the problem, one of my two new brand new 4Go Memory modules seems to be deficient ...
      My Computer


 

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