BSOD help


  1. Posts : 2
    7
       #1

    BSOD help


    Hello, please help with my BSOD :/ The problem appeared after I had installed the new 11.4 ati drivers (laptop msi gx640)

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1049

    Additional information about the problem:
    BCCode: 70860002
    BCP1: 0000000000000003
    BCP2: 0000000000000002
    BCP3: 0000000000000011
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050111-19406-01.dmp
    C:\Windows\Temp\WER-25864-0.sysdata.xml
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Some TDSS malware may be the cause
    How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

    Remove Anvira AntiVir and use MSE
    iaStor.sys is the Intel® Rapid Storage Technology driver, update it Intel® Driver Update Utility
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 70860002, {3, 2, 11, 0}
    
    Probably caused by : iaStor.sys ( iaStor+71681 )
    
    Unknown bugcheck code (70860002)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000003
    Arg2: 0000000000000002
    Arg3: 0000000000000011
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x70860002
    
    PROCESS_NAME:  avgnt.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff880012e3681 to fffff80003071740
    
    STACK_TEXT:  
    fffff880`009b0bb8 fffff880`012e3681 : 00000000`70860002 00000000`00000003 00000000`00000002 00000000`00000011 : nt!KeBugCheckEx
    fffff880`009b0bc0 00000000`70860002 : 00000000`00000003 00000000`00000002 00000000`00000011 00000000`00000000 : iaStor+0x71681
    fffff880`009b0bc8 00000000`00000003 : 00000000`00000002 00000000`00000011 00000000`00000000 fffff880`0129f7e0 : 0x70860002
    fffff880`009b0bd0 00000000`00000002 : 00000000`00000011 00000000`00000000 fffff880`0129f7e0 00000000`00000000 : 0x3
    fffff880`009b0bd8 00000000`00000011 : 00000000`00000000 fffff880`0129f7e0 00000000`00000000 fffffa80`04b82270 : 0x2
    fffff880`009b0be0 00000000`00000000 : fffff880`0129f7e0 00000000`00000000 fffffa80`04b82270 fffff880`009b0e02 : 0x11
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    iaStor+71681
    fffff880`012e3681 ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  iaStor+71681
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: iaStor
    
    IMAGE_NAME:  iaStor.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ac65b7a
    
    FAILURE_BUCKET_ID:  X64_0x70860002_iaStor+71681
    
    BUCKET_ID:  X64_0x70860002_iaStor+71681
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    7
    Thread Starter
       #3

    Thanks, it seems to be ok now.
      My Computer


 

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