Windows 7: BSOD, faulty driver

The Office · 20 Apr 2011

Hello guys, as you know I'm new to this forum and was seeking help on an issue that has been stressing me out and none of the troubleshooting I have done has really helped me clearly. The driver that is causing my bsod is affiliated with the process ntoskrnl.exe. I don't really know what driver that may be, some research told me that it was a core file of the windows operating system but, I don't know for sure. I have also done the driver verifier for around roughly 24-36 hours and when it was running was when it pinpointed me to the process that is used by the driver causing the bsod errors. If anyone can look through the logs of my minidumps(I also have a program located in the %systemroot%\minidump thats called bluescreenview, don't pay attention to that in the zip), that would be great

.

System Specs:

Code:

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? Full Retail Version
 
- What is the age of system (hardware)? Around 5 months
- What is the age of OS installation (have you re-installed the OS?) 5 months, no.

Download Link:
Attachment 150202

zigzag3143 · 20 Apr 2011

Quote: Originally Posted by The Office

Hello guys, as you know I'm new to this forum and was seeking help on an issue that has been stressing me out and none of the troubleshooting I have done has really helped me clearly. The driver that is causing my bsod is affiliated with the process ntoskrnl.exe. I don't really know what driver that may be, some research told me that it was a core file of the windows operating system but, I don't know for sure. I have also done the driver verifier for around roughly 24-36 hours and when it was running was when it pinpointed me to the process that is used by the driver causing the bsod errors. If anyone can look through the logs of my minidumps(I also have a program located in the %systemroot%\minidump thats called bluescreenview, don't pay attention to that in the zip), that would be great

.

System Specs:

Code:

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? Full Retail Version
 
- What is the age of system (hardware)? Around 5 months
- What is the age of OS installation (have you re-installed the OS?) 5 months, no.

Download Link:
Attachment 150146

Afraid the were no DMP's in the upload. You uploaded the app not the DMPs.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The Office · 20 Apr 2011

Haha zigzag sorry about that, I don't know what I was thinking. Thread updated with 2 minidumps and perfmon report zipped up. Also thanks for the guide.

The Office · 20 Apr 2011

Hey guys, if anyone can help me solve this I would greatly appreciate it.

Windows 7: BSOD, faulty driver

BSOD, faulty driver problems?