BSOD on HP G60-530US


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD on HP G60-530US


    Windows 7 Home Premium x64
    Original OEM Installation
    system is approx 18 months old
    OS Installation is the original installation (approx 18 months)
    HP G60-530US Laptop

    Was working with issue until recently. Now it seems to BSOD every 15 minutes.

    BSOD is blaming ATAPORT.SYS

    Any assistance would be gratefully recieved, as the machine is needed urgently (as always)

    Thanks

    @
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    albrandwood said:
    Windows 7 Home Premium x64
    Original OEM Installation
    system is approx 18 months old
    OS Installation is the original installation (approx 18 months)
    HP G60-530US Laptop

    Was working with issue until recently. Now it seems to BSOD every 15 minutes.

    BSOD is blaming ATAPORT.SYS

    Any assistance would be gratefully recieved, as the machine is needed urgently (as always)

    Thanks

    @

    You literally have 10 named causes. When this happens it is usually either hardware or a combination of software conflicts.

    Here are the problems I see.

    1-AVG. causes BSOD on some systems. remove and replace with microsoft security essentials

    AVG - Download tools

    http://www.microsoft.com/security_essentials/

    2-Symantec, and even more than symantec older symantec. Should be removed.

    Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support



    3- Old really old drivers account for almost half of your system they need updating or a clean installed would be preferred.

    Code:
    iirsp.sys    12/13/2005 05:47:54 PM    fffff880`01587000    fffff880`01598000    0x00011000    0x439f418a                            
    nfrd960.sys    6/6/2006 05:11:48 PM    fffff880`016b4000    fffff880`016c4000    0x00010000    0x4485ef94                            
    mdmxsdk.sys    6/19/2006 05:27:26 PM    fffff880`02ff9000    fffff880`02ffd280    0x00004280    0x449716be                            
    adpu320.sys    2/27/2007 08:04:15 PM    fffff880`01200000    fffff880`0122f000    0x0002f000    0x45e4c6ff                            
    adpahci.sys    5/1/2007 01:30:09 PM    fffff880`013a1000    fffff880`013f7000    0x00056000    0x46377921                            
    arc.sys    5/24/2007 05:27:55 PM    fffff880`014cc000    fffff880`014e5000    0x00019000    0x4656035b                            
    SiSRaid2.sys    9/24/2008 02:28:20 PM    fffff880`019b9000    fffff880`019c7000    0x0000e000    0x48da86c4                            
    sisraid4.sys    10/1/2008 05:56:04 PM    fffff880`019c7000    fffff880`019df000    0x00018000    0x48e3f1f4                            
    adp94xx.sys    12/5/2008 07:54:42 PM    fffff880`01326000    fffff880`013a1000    0x0007b000    0x4939bf42                            
    lsi_fc.sys    12/9/2008 06:46:09 PM    fffff880`01598000    fffff880`015b7000    0x0001f000    0x493ef531                            
    arcsas.sys    1/14/2009 03:27:37 PM    fffff880`014e5000    fffff880`01500000    0x0001b000    0x496e3ca9                            
    ql2300.sys    1/22/2009 07:05:06 PM    fffff880`01815000    fffff880`019b9000    0x001a4000    0x4978fba2                            
    vsmraid.sys    1/30/2009 09:18:57 PM    fffff880`0174e000    fffff880`01778000    0x0002a000    0x4983a701                            
    elxstor.sys    2/3/2009 06:52:11 PM    fffff880`01500000    fffff880`01587000    0x00087000    0x4988ca9b                            
    CAX_CNXT.sys    2/13/2009 05:19:32 PM    fffff880`04c58000    fffff880`04d23000    0x000cb000    0x4995e3e4                            
    CAXHWAZL.sys    2/13/2009 05:20:54 PM    fffff880`04800000    fffff880`04852000    0x00052000    0x4995e436                            
    CAX_DPV.sys    2/13/2009 05:24:50 PM    fffff880`04a3f000    fffff880`04bb3000    0x00174000    0x4995e522                            
    stexstor.sys    2/17/2009 07:03:36 PM    fffff880`019df000    fffff880`019e9000    0x0000a000    0x499b4248                            
    amdsbs.sys    3/20/2009 02:36:03 PM    fffff880`0147a000    fffff880`014c1000    0x00047000    0x49c3e213                            
    iaStorV.sys    4/8/2009 12:57:17 PM    fffff880`010b3000    fffff880`011d1000    0x0011e000    0x49dcd76d                            
    lsi_scsi.sys    4/16/2009 06:13:50 PM    fffff880`015ca000    fffff880`015e9000    0x0001f000    0x49e7ad9e                            
    HpqKbFiltr.sys    4/29/2009 09:48:30 AM    fffff880`065a5000    fffff880`065b1000    0x0000c000    0x49f85aae                            
    XAudio64.sys    4/29/2009 02:21:07 PM    fffff880`069e9000    fffff880`069f1000    0x00008000    0x49f89a93                            
    spldr.sys    5/11/2009 12:56:27 PM    fffff880`01ff0000    fffff880`01ff8000    0x00008000    0x4a0858bb                            
    GEARAspiWDM.sys    5/18/2009 08:17:04 AM    fffff880`065d6000    fffff880`065e3000    0x0000d000    0x4a1151c0                            
    HpSAMD.sys    5/18/2009 07:43:49 PM    fffff880`0130f000    fffff880`01326000    0x00017000    0x4a11f2b5                            
    lsi_sas.sys    5/18/2009 08:20:23 PM    fffff880`01285000    fffff880`012a2000    0x0001d000    0x4a11fb47                            
    lsi_sas2.sys    5/18/2009 08:31:48 PM    fffff880`015b7000    fffff880`015ca000    0x00013000    0x4a11fdf4                            
    megasas.sys    5/18/2009 09:09:46 PM    fffff880`015e9000    fffff880`015f5000    0x0000c000    0x4a1206da                            
    ql40xx.sys    5/18/2009 09:18:11 PM    fffff880`016ef000    fffff880`0174e000    0x0005f000    0x4a1208d3                            
    MegaSR.sys    5/18/2009 09:25:54 PM    fffff880`01610000    fffff880`016b4000    0x000a4000    0x4a120aa2                            
    amdsata.sys    5/19/2009 01:53:21 PM    fffff880`0122f000    fffff880`0124d000    0x0001e000    0x4a12f211                            
    amdxata.sys    5/19/2009 01:56:59 PM    fffff880`014c1000    fffff880`014cc000    0x0000b000    0x4a12f2eb                            
    nvraid.sys    5/20/2009 02:39:40 AM    fffff880`0104b000    fffff880`01074000    0x00029000    0x4a13a5ac                            
    nvstor.sys    5/20/2009 02:45:37 AM    fffff880`016c4000    fffff880`016ef000    0x0002b000    0x4a13a711                            
    Rt64win7.sys    5/22/2009 10:52:30 AM    fffff880`0463f000    fffff880`04678000    0x00039000    0x4a16bc2e                            
    IntcHdmi.sys    5/26/2009 07:13:09 AM    fffff880`04d32000    fffff880`04d59000    0x00027000    0x4a1bcec5                            
    SynTP.sys    6/18/2009 10:33:58 PM    fffff880`04678000    fffff880`046c1000    0x00049000    0x4a3af916                            
    ccHPx64.sys    6/19/2009 07:28:39 PM    fffff880`0454e000    fffff880`045e1000    0x00093000    0x4a3c1f27                            
    SymIMv.sys    6/22/2009 07:11:56 PM    fffff880`042fc000    fffff880`04307000    0x0000b000    0x4a400fbc                            
    SRTSPX64.SYS    6/22/2009 10:47:54 PM    fffff880`04378000    fffff880`0438c000    0x00014000    0x4a40425a                            
    SYMEFA64.SYS    6/23/2009 05:52:39 PM    fffff880`01400000    fffff880`01467000    0x00067000    0x4a414ea7                            
    CHDRT64.sys    6/23/2009 07:28:17 PM    fffff880`048cb000    fffff880`04977000    0x000ac000    0x4a416511                            
    SYMEVENT64x86.SYS    6/24/2009 04:19:12 PM    fffff880`03517000    fffff880`0354d000    0x00036000    0x4a428a40                            
    SYMTDI.SYS    7/6/2009 08:28:48 PM    fffff880`034cb000    fffff880`03517000    0x0004c000    0x4a5296c0
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    When these are removed we may be able to track down the real problem.


    PM me if you need help
      My Computer


 

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