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Windows 7: Major Blue Screen issues - Error logs, who can make sense of them?!


20 Apr 2011   #1
UserXYZ

Seven / Arch
 
 
BSOD Debugging help needed

EDIT EDIT: Read the BSOD posting instrucitons so i have attatched the requsted information, an ehre is my system specs:

System Manufacturer/Model Number Custom Build
OS Windows 7 Ultimate x64 / Arch Linux x64 / Ubuntu 10.10
CPU AMD Phenom II X6 1090T @ 4.2Ghz
Motherboard MSI 890FXA-GD70
Memory 2x2GB Ballistix @ 1600Mhz
Graphics Card PowerColor HD 5870 @ 50 Mhz OC
Sound Card Asus Xonar
Monitor(s) Displays EyeFinitiy
PSU 700W OCZ
Case CoolerMaster Sileo 500
Cooling Thermalake Frio
Hard Drives 1TB Seagate

EDIT: Just saw there was a 'Crashes and Debugging' forum, could this thread please be moved there?

Hello, first post here and i am ashamed to say it is asking for support! You see i am not a Windows user, my loyalties lie with the penguin! However i do need to play my computer games so i have no choice but to use your 'lovely' software XD

Anyways when i am running a game i often get a crash, blue screen and reboot. I think it is something to do with the graphics card and its drivers, i have managed to get the logs from 'bluescreenview' but i really can't make any sense of them, althoguh from what i have googled it does appear to be driver related.

Where can i get these error codes and logs analyzed? I will post them here so you will know what i am talking about:

Code:
==================================================
Dump File         : 042011-17206-01.dmp
Crash Time        : 20/04/2011 07:53:23
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff683`ff7e1988
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`0218def7
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\042011-17206-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 042011-16598-01.dmp
Crash Time        : 20/04/2011 07:48:55
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041287
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\042011-16598-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 042011-17518-01.dmp
Crash Time        : 20/04/2011 06:40:39
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`01d6bf0f
Parameter 3       : fffff880`021d2968
Parameter 4       : fffff880`021d21d0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+355f0f
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\042011-17518-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 042011-18876-01.dmp
Crash Time        : 20/04/2011 04:06:18
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`01bfe90d
Parameter 3       : fffff880`009a9268
Parameter 4       : fffff880`009a8ad0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1a490d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\042011-18876-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 266,576
==================================================
==================================================
Dump File         : 041911-17940-01.dmp
Crash Time        : 19/04/2011 17:07:24
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00003452
Parameter 2       : 000007fe`fc472000
Parameter 3       : fffff700`01085db8
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041911-17940-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041911-15974-01.dmp
Crash Time        : 19/04/2011 09:52:24
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`01aff518
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041911-15974-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041911-16614-01.dmp
Crash Time        : 19/04/2011 05:10:25
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffffa00`03e1d240
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`0153d7d4
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+147d4
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041911-16614-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041911-17378-01.dmp
Crash Time        : 19/04/2011 04:09:53
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff683`ff7c4a20
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`01a992e2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041911-17378-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041811-19952-01.dmp
Crash Time        : 18/04/2011 16:21:30
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff820`09105800
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`078855c5
Parameter 4       : 00000000`00000005
Caused By Driver  : athrx.sys
Caused By Address : athrx.sys+999d5
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-19952-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,392
==================================================
==================================================
Dump File         : 041811-13228-01.dmp
Crash Time        : 18/04/2011 14:34:41
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff683`ff7c0980
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`01ae02e2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-13228-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041811-15459-01.dmp
Crash Time        : 18/04/2011 14:14:53
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`01aff0d8
Parameter 3       : fffff880`0cd29f70
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-15459-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,360
==================================================
==================================================
Dump File         : 041811-16005-01.dmp
Crash Time        : 18/04/2011 13:05:41
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffff880`40449a21
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000008
Parameter 4       : fffff880`40449a21
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-16005-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,304
==================================================
==================================================
Dump File         : 041811-24726-01.dmp
Crash Time        : 18/04/2011 07:00:33
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff683`ff7e38e0
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`0188a2e2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-24726-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,248
==================================================
==================================================
Dump File         : 041811-17160-01.dmp
Crash Time        : 18/04/2011 04:58:39
Bug Check String  : REFERENCE_BY_POINTER
Bug Check Code    : 0x00000018
Parameter 1       : fffffa80`03b5ca10
Parameter 2       : fffffa80`03ddd2f0
Parameter 3       : 00000000`00000001
Parameter 4       : 3a000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-17160-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,248
==================================================
==================================================
Dump File         : 041811-26582-01.dmp
Crash Time        : 18/04/2011 04:25:28
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`018b2b10
Parameter 3       : fffff880`0c0afef0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041811-26582-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,248
==================================================
==================================================
Dump File         : 041711-23150-01.dmp
Crash Time        : 17/04/2011 17:34:25
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffff6fb`41ff3bc0
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`01995700
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\041711-23150-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275,248
==================================================
Thanks a lot for your help, i appreciate any responses!


My System SpecsSystem Spec
20 Apr 2011   #2
yowanvista

Windows 8.1 Pro x64
 
 

My System SpecsSystem Spec
20 Apr 2011   #3
UserXYZ

Seven / Arch
 
 

OK i have updated the thread, thanks very much!
My System SpecsSystem Spec
20 Apr 2011   #4
yowanvista

Windows 8.1 Pro x64
 
 

You seems to be running the generic windows display drivers, please install your AMD Radeon display drivers
ATI Radeon

Try a temperature monitor to see if the system is overheating. Here's a free one: Download SpeedFan - Access temperature sensor in your computer
Clean your computer, dust can cause overheating. Ensure that the fans are working.
Stop overclocking your CPU/RAM if BSODs persists

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80001bfe90d, fffff880009a9268, fffff880009a8ad0}

Probably caused by : WDFLDR.SYS ( WDFLDR!FxLdrQueryData+7a )


SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80001bfe90d, The address that the exception occurred at
Arg3: fffff880009a9268, Exception Record Address
Arg4: fffff880009a8ad0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ExAllocatePoolWithTag+53d
fffff800`01bfe90d 48895808        mov     qword ptr [rax+8],rbx

EXCEPTION_RECORD:  fffff880009a9268 -- (.exr 0xfffff880009a9268)
ExceptionAddress: fffff80001bfe90d (nt!ExAllocatePoolWithTag+0x000000000000053d)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000008
Attempt to write to address 0000000000000008

CONTEXT:  fffff880009a8ad0 -- (.cxr 0xfffff880009a8ad0)
rax=0000000000000000 rbx=fffffa8003ae22d0 rcx=fffff8a0001f9010
rdx=000000000000002a rsi=0000000000001000 rdi=0000000000000001
rip=fffff80001bfe90d rsp=fffff880009a94a0 rbp=fffffa8003ae2140
 r8=0000000000000001  r9=fffffa8003ae22d0 r10=fffffa8003ae2148
r11=0000000000000001 r12=0000000000000004 r13=0000000000000000
r14=fffffa8003b4e040 r15=00000000344c7846
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!ExAllocatePoolWithTag+0x53d:
fffff800`01bfe90d 48895808        mov     qword ptr [rax+8],rbx ds:002b:00000000`00000008=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000008

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80001d020e0
 0000000000000008 

FOLLOWUP_IP: 
WDFLDR!FxLdrQueryData+7a
fffff880`00f5bcf6 488bf8          mov     rdi,rax

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff88000f5bcf6 to fffff80001bfe90d

STACK_TEXT:  
fffff880`009a94a0 fffff880`00f5bcf6 : 00000000`00000001 00000000`c0000023 00000000`00000001 00000000`00000000 : nt!ExAllocatePoolWithTag+0x53d
fffff880`009a9590 fffff880`00f5b1b0 : 00000000`00000000 fffffa80`050a2000 fffff880`02c2bf40 fffff880`0000002a : WDFLDR!FxLdrQueryData+0x7a
fffff880`009a95e0 fffff880`00f6308b : fffffa80`04af7cc0 00000000`00000000 ffffffff`80000124 fffffa80`050a2000 : WDFLDR!ReferenceVersion+0x7c
fffff880`009a9640 fffff880`02c2629a : fffffa80`04af7cc0 fffffa80`050a2000 fffff880`009a9838 00000000`00000000 : WDFLDR!WdfVersionBind+0x83
fffff880`009a96b0 fffff800`01eb2917 : fffffa80`04af7cc0 00000000`00000000 fffffa80`050a2000 00000000`0000000d : cdrom!FxDriverEntryWorker+0x86
fffff880`009a96e0 fffff800`01ff7ad6 : fffffa80`050ed700 fffffa80`050ed700 fffffa80`050ed700 fffff8a0`0000001a : nt!IopLoadDriver+0xa07
fffff880`009a99b0 fffff800`01ff8c92 : fffff800`00000000 fffff8a0`002569d0 ffffffff`80000124 fffff8a0`001f15a0 : nt!IopInitializeSystemDrivers+0x1d6
fffff880`009a9a40 fffff800`01ffbcec : 00000000`00000000 00000000`00000010 ffffffff`80000028 fffff800`0080e5e0 : nt!IoInitSystem+0x9b2
fffff880`009a9b40 fffff800`01f4c8c9 : 247c8041`7474e485 fffffa80`03b4e040 00000000`00000080 fffffa80`03b2a9e0 : nt!Phase1InitializationDiscard+0x129c
fffff880`009a9d10 fffff800`01d6ec06 : 0774c000`007f3d0e 00000000`00000080 8cb23501`00000001 fffff800`01aa8c19 : nt!Phase1Initialization+0x9
fffff880`009a9d40 fffff800`01aa8c26 : fffff800`01c44e80 fffffa80`03b4e040 fffff800`01c52c40 67fee8cd`8b49d78b : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a7720 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  WDFLDR!FxLdrQueryData+7a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: WDFLDR

IMAGE_NAME:  WDFLDR.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc11a

STACK_COMMAND:  .cxr 0xfffff880009a8ad0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_WDFLDR!FxLdrQueryData+7a

BUCKET_ID:  X64_0x7E_WDFLDR!FxLdrQueryData+7a

Followup: MachineOwner
---------

0: kd> lmtnsm
start             end                 module name
fffff880`00f68000 fffff880`00fbf000   ACPI     ACPI.sys     Tue Jul 14 03:19:34 2009 (4A5BC106)
fffff880`00ea4000 fffff880`00eaf000   amdxata  amdxata.sys  Tue May 19 21:56:59 2009 (4A12F2EB)
fffff880`00e9b000 fffff880`00ea4000   atapi    atapi.sys    Tue Jul 14 03:19:47 2009 (4A5BC113)
fffff880`00fd2000 fffff880`00ffc000   ataport  ataport.SYS  Tue Jul 14 03:19:52 2009 (4A5BC118)
fffff880`02c19000 fffff880`02c43000   cdrom    cdrom.sys    Tue Jul 14 03:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 05:32:13 2009 (4A5BE01D)
fffff880`011d0000 fffff880`01200000   CLASSPNP CLASSPNP.SYS Tue Jul 14 03:19:58 2009 (4A5BC11E)
fffff880`00d06000 fffff880`00d64000   CLFS     CLFS.SYS     Tue Jul 14 03:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 03:49:40 2009 (4A5BC814)
fffff880`010bf000 fffff880`010cd000   crashdmp crashdmp.sys Tue Jul 14 04:01:01 2009 (4A5BCABD)
fffff880`01200000 fffff880`01216000   disk     disk.sys     Tue Jul 14 03:19:57 2009 (4A5BC11D)
fffff880`010cd000 fffff880`010d6000   dump_atapi dump_atapi.sys Tue Jul 14 03:19:47 2009 (4A5BC113)
fffff880`013f4000 fffff880`01400000   dump_dumpata dump_dumpata.sys Tue Jul 14 03:19:47 2009 (4A5BC113)
fffff880`00cc0000 fffff880`00cd3000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 03:21:51 2009 (4A5BC18F)
fffff880`01124000 fffff880`01138000   fileinfo fileinfo.sys Tue Jul 14 03:34:25 2009 (4A5BC481)
fffff880`010d8000 fffff880`01124000   fltmgr   fltmgr.sys   Tue Jul 14 03:19:59 2009 (4A5BC11F)
fffff880`013ea000 fffff880`013f4000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 03:19:45 2009 (4A5BC111)
fffff880`00dc0000 fffff880`00dfa000   fvevol   fvevol.sys   Sat Sep 26 06:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Tue Jul 14 03:21:08 2009 (4A5BC164)
fffff800`01a11000 fffff800`01a5a000   hal      hal.dll      Tue Jul 14 05:27:36 2009 (4A5BDF08)
fffff880`014ed000 fffff880`014f6000   hwpolicy hwpolicy.sys Tue Jul 14 03:19:22 2009 (4A5BC0FA)
fffff800`01834000 fffff800`0183e000   kdcom    kdcom.dll    Tue Jul 14 05:31:07 2009 (4A5BDFDB)
fffff880`013bf000 fffff880`013d9000   ksecdd   ksecdd.sys   Tue Jul 14 03:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 10:03:32 2009 (4B21E0B4)
fffff880`00ce5000 fffff880`00cf2000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 05:29:09 2009 (4A5BDF65)
fffff880`00e81000 fffff880`00e9b000   mountmgr mountmgr.sys Tue Jul 14 03:19:54 2009 (4A5BC11A)
fffff880`00fc8000 fffff880`00fd2000   msisadrv msisadrv.sys Tue Jul 14 03:19:26 2009 (4A5BC0FE)
fffff880`01138000 fffff880`01196000   msrpc    msrpc.sys    Tue Jul 14 03:21:32 2009 (4A5BC17C)
fffff880`015ed000 fffff880`015ff000   mup      mup.sys      Tue Jul 14 03:23:45 2009 (4A5BC201)
fffff880`014fb000 fffff880`015ed000   ndis     ndis.sys     Tue Jul 14 03:21:40 2009 (4A5BC184)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Tue Jul 14 03:21:46 2009 (4A5BC18A)
fffff800`01a5a000 fffff800`02036000   nt       ntkrnlmp.exe Sat Jun 19 08:16:41 2010 (4C1C44A9)
fffff880`0121c000 fffff880`013bf000   Ntfs     Ntfs.sys     Tue Jul 14 03:20:47 2009 (4A5BC14F)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Tue Jul 14 03:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Tue Jul 14 03:19:51 2009 (4A5BC117)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Tue Jul 14 03:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 03:19:48 2009 (4A5BC114)
fffff880`013d9000 fffff880`013ea000   pcw      pcw.sys      Tue Jul 14 03:19:27 2009 (4A5BC0FF)
fffff880`00cf2000 fffff880`00d06000   PSHED    PSHED.dll    Tue Jul 14 05:32:23 2009 (4A5BE027)
fffff880`01196000 fffff880`011d0000   rdyboost rdyboost.sys Tue Jul 14 03:34:34 2009 (4A5BC48A)
fffff880`014e5000 fffff880`014ed000   spldr    spldr.sys    Mon May 11 20:56:27 2009 (4A0858BB)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Mon Jun 14 07:39:04 2010 (4C15A458)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 04:01:31 2009 (4A5BCADB)
fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys Tue Jul 14 03:42:54 2009 (4A5BC67E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Tue Jul 14 03:19:57 2009 (4A5BC11D)
fffff880`00d64000 fffff880`00dc0000   volmgrx  volmgrx.sys  Tue Jul 14 03:20:33 2009 (4A5BC141)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Tue Jul 14 03:20:08 2009 (4A5BC128)
fffff880`00eb5000 fffff880`00f59000   Wdf01000 Wdf01000.sys Tue Jul 14 03:22:07 2009 (4A5BC19F)
fffff880`00f59000 fffff880`00f68000   WDFLDR   WDFLDR.SYS   Tue Jul 14 03:19:54 2009 (4A5BC11A)
fffff880`00fbf000 fffff880`00fc8000   WMILIB   WMILIB.SYS   Tue Jul 14 03:19:51 2009 (4A5BC117)
My System SpecsSystem Spec
20 Apr 2011   #5
UserXYZ

Seven / Arch
 
 

Thanks for the reply, if it appears that i am jsut using hte default Windows video drivers then that is most likely the issue, as i am infact using Ati's drivers! There must be some sort of conflit between them. i will remove then re-install the drivers now. In the mean time, if that fails to slve teh issue do you have any other recommendations?

I am pretty sure my system is not overheating but it is hard to tell in Windows, oh and i had just installed speed fan, is there any way to adjust the CPU fan speeds?

Thanks a lot for your help
My System SpecsSystem Spec
20 Apr 2011   #6
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UserXYZ View Post
Thanks for the reply, if it appears that i am jsut using hte default Windows video drivers then that is most likely the issue, as i am infact using Ati's drivers! There must be some sort of conflit between them. i will remove then re-install the drivers now. In the mean time, if that fails to slve teh issue do you have any other recommendations?

I am pretty sure my system is not overheating but it is hard to tell in Windows, oh and i had just installed speed fan, is there any way to adjust the CPU fan speeds?

Thanks a lot for your help
The AMD drivers were not loaded on your system, windows was not using it. In fact the AMD drivers were not even listed in your dumps. CPUs fan speeds are automatically adjusted according to the amount of heat produced, modify the speed is not recommended

Enable Driver Verifier if BSODs still occur then upload the new dumps which are created
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
20 Apr 2011   #7
UserXYZ

Seven / Arch
 
 

Ok it crashed again, so i enabled the driver verifier on the Ati driver..

How can i check if Windows is using the Ati driver?
What is it you need, do i wait for it to crash then uplaod another .zip?

Thanks so much!!
My System SpecsSystem Spec
20 Apr 2011   #8
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UserXYZ View Post
Ok it crashed again, so i enabled the driver verifier on the Ati driver..

How can i check if Windows is using the Ati driver?
What is it you need, do i wait for it to crash then uplaod another .zip?

Thanks so much!!
Yes upload another zip if it crashes again
My System SpecsSystem Spec
20 Apr 2011   #9
UserXYZ

Seven / Arch
 
 

Here are the new files, i can't thank you enough!
My System SpecsSystem Spec
20 Apr 2011   #10
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UserXYZ View Post
Here are the new files, i can't thank you enough!
Were you running any graphical intensive applications? Java was also running at the time of this crash. I noticed that AMD Catalyst Software suite ATI DSM dynamic driver was involved, this issue can be caused by badly overclocked components, please revert to stock clocks

You can safely disable driver verifier now
My System SpecsSystem Spec
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