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Windows 7: BSOD from streaming videos

29 Apr 2011   #11

Windows 7 Ultimate x64
 
 

Sure thing. The last two times that it has happened. These two were three days apart so it is definately better. It hasn't froze playing netflix for the last five days. The most recent one was during Starcraft 2 I think. Thanks


My System SpecsSystem Spec
.

29 Apr 2011   #12

Windows 7 Ultimate x64
 
 

Ok, I ended up using some RAM that my roommate had ordered but never used, mostly because of my budget issues. I was looking through the MB user guide and came up on the qualified Vendors List for RAM. There are numbers that are close but my specific RAM is not on the list. I am willing to bet that this won't help anything if not cause troubles alltogether. Could this be part of it?
My System SpecsSystem Spec
30 Apr 2011   #13

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
Ok, I ended up using some RAM that my roommate had ordered but never used, mostly because of my budget issues. I was looking through the MB user guide and came up on the qualified Vendors List for RAM. There are numbers that are close but my specific RAM is not on the list. I am willing to bet that this won't help anything if not cause troubles alltogether. Could this be part of it?
Last two were blamed on your network driver. Check here. Intel® 82567 Gigabit Ethernet Controller — FAQ: Intel® 82567LM/LF/V/LM-2/LF-2/V-2/LF-3/LM-3/LM-4 Gigabit Network Connection

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\042411-13400-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
Debug session time: Sun Apr 24 02:04:58.515 2011 (GMT-4)
System Uptime: 0 days 4:35:17.795
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff8800167df60}

Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
Probably caused by : e1q62x64.sys ( e1q62x64+239e9 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800167df60, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002efc0e0
 0000000000000008 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!IpFlcReceivePreValidatedPackets+270
fffff880`0167df60 440fb63401      movzx   r14d,byte ptr [rcx+rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800a240f90 -- (.trap 0xfffff8800a240f90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000008
rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800167df60 rsp=fffff8800a241120 rbp=fffffa8005542540
 r8=0000000000000006  r9=0000000000000006 r10=0000000000000006
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!IpFlcReceivePreValidatedPackets+0x270:
fffff880`0167df60 440fb63401      movzx   r14d,byte ptr [rcx+rax] ds:3fa0:00000000`00000008=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc3ca9 to fffff80002cc4740

STACK_TEXT:  
fffff880`0a240e48 fffff800`02cc3ca9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0a240e50 fffff800`02cc2920 : fffffa80`0554f030 00000000`00000000 fffff880`01766128 fffffa80`04823f70 : nt!KiBugCheckDispatch+0x69
fffff880`0a240f90 fffff880`0167df60 : fffffa80`05575000 00000000`0000f6c8 00000000`c0005000 00000000`00000001 : nt!KiPageFault+0x260
fffff880`0a241120 fffff880`01675e22 : fffffa80`0558d860 fffffa80`05583bb0 fffffa80`05580006 00000000`00000006 : tcpip!IpFlcReceivePreValidatedPackets+0x270
fffff880`0a241280 fffff800`02cd3e5a : 00000000`00000000 fffff880`0a23c000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xa2
fffff880`0a2412d0 fffff880`01675882 : fffff880`01675d80 fffff880`0a2413e0 00000000`00000002 fffff880`0a241518 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`0a2413b0 fffff880`014ea0eb : fffffa80`054be8d0 00000000`00000000 fffffa80`04e481a0 fffff800`02cdcf8f : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`0a241420 fffff880`014b3fc6 : f8800a24`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`0a241490 fffff880`0142def1 : fffffa80`04e481a0 00000000`00000002 00000000`0000000a fffff880`014ea5ad : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`0a241910 fffff880`052a69e9 : fffffa80`05454000 fffffa80`0554c030 fffffa80`0554b250 00000000`0000000a : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff880`0a241960 fffffa80`05454000 : fffffa80`0554c030 fffffa80`0554b250 00000000`0000000a fffffa80`00000801 : e1q62x64+0x239e9
fffff880`0a241968 fffffa80`0554c030 : fffffa80`0554b250 00000000`0000000a fffffa80`00000801 00000000`00000009 : 0xfffffa80`05454000
fffff880`0a241970 fffffa80`0554b250 : 00000000`0000000a fffffa80`00000801 00000000`00000009 fffffa80`05456b00 : 0xfffffa80`0554c030
fffff880`0a241978 00000000`0000000a : fffffa80`00000801 00000000`00000009 fffffa80`05456b00 fffff880`052a6b84 : 0xfffffa80`0554b250
fffff880`0a241980 fffffa80`00000801 : 00000000`00000009 fffffa80`05456b00 fffff880`052a6b84 fffffa80`05556500 : 0xa
fffff880`0a241988 00000000`00000009 : fffffa80`05456b00 fffff880`052a6b84 fffffa80`05556500 fffffa80`0554c030 : 0xfffffa80`00000801
fffff880`0a241990 fffffa80`05456b00 : fffff880`052a6b84 fffffa80`05556500 fffffa80`0554c030 fffffa80`055565b0 : 0x9
fffff880`0a241998 fffff880`052a6b84 : fffffa80`05556500 fffffa80`0554c030 fffffa80`055565b0 00000000`0000000a : 0xfffffa80`05456b00
fffff880`0a2419a0 fffffa80`05556500 : fffffa80`0554c030 fffffa80`055565b0 00000000`0000000a 0000000a`00000000 : e1q62x64+0x23b84
fffff880`0a2419a8 fffffa80`0554c030 : fffffa80`055565b0 00000000`0000000a 0000000a`00000000 fffffa80`05556520 : 0xfffffa80`05556500
fffff880`0a2419b0 fffffa80`055565b0 : 00000000`0000000a 0000000a`00000000 fffffa80`05556520 fffff880`052996d0 : 0xfffffa80`0554c030
fffff880`0a2419b8 00000000`0000000a : 0000000a`00000000 fffffa80`05556520 fffff880`052996d0 fffff880`0a241c18 : 0xfffffa80`055565b0
fffff880`0a2419c0 0000000a`00000000 : fffffa80`05556520 fffff880`052996d0 fffff880`0a241c18 00000000`00000000 : 0xa
fffff880`0a2419c8 fffffa80`05556520 : fffff880`052996d0 fffff880`0a241c18 00000000`00000000 fffffa80`04e90700 : 0xa`00000000
fffff880`0a2419d0 fffff880`052996d0 : fffff880`0a241c18 00000000`00000000 fffffa80`04e90700 00000000`00000000 : 0xfffffa80`05556520
fffff880`0a2419d8 fffff880`0a241c18 : 00000000`00000000 fffffa80`04e90700 00000000`00000000 fffffa80`05454000 : e1q62x64+0x166d0
fffff880`0a2419e0 00000000`00000000 : fffffa80`04e90700 00000000`00000000 fffffa80`05454000 00000000`00000000 : 0xfffff880`0a241c18


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1q62x64+239e9
fffff880`052a69e9 ??              ???

SYMBOL_STACK_INDEX:  a

SYMBOL_NAME:  e1q62x64+239e9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1q62x64

IMAGE_NAME:  e1q62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c364c04

FAILURE_BUCKET_ID:  X64_0xD1_e1q62x64+239e9

BUCKET_ID:  X64_0xD1_e1q62x64+239e9

Followup: MachineOwner
---------

2: kd> lmvm e1q62x64
start             end                 module name
fffff880`05283000 fffff880`052cf000   e1q62x64 T (no symbols)           
    Loaded symbol image file: e1q62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1q62x64.sys
    Image name: e1q62x64.sys
    Timestamp:        Thu Jul 08 18:07:00 2010 (4C364C04)
    CheckSum:         000506D5
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.


03 May 2011   #14

Windows 7 Ultimate x64
 
 

I took a look at that page and I was going to delete the currently installed driver and get the one from the motherboard disc but the computer is running great. I haven't had any problems after numerous netflix movies and some games.

Thanks for all of the help zigzag. I really appreciate it!
My System SpecsSystem Spec
04 May 2011   #15

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
I took a look at that page and I was going to delete the currently installed driver and get the one from the motherboard disc but the computer is running great. I haven't had any problems after numerous netflix movies and some games.

Thanks for all of the help zigzag. I really appreciate it!
My pleasure and let us know if you need help
My System SpecsSystem Spec
Reply

 BSOD from streaming videos




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