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Windows 7: BSOD from streaming videos

22 Apr 2011   #1
kawijetrider

Windows 7 Ultimate x64
 
 
BSOD from streaming videos

Almost everytime I stream videos on youtube, both of my screens are covered in horizontal lines and then the BSOD appears. I believe that I have the latest drivers but I am not positive if I am getting the correct ones. This is a new computer installation that I put together. All of the specs are listed under User CP.

I will attach the required zip file below. I also included a file of the event after the computer restarted. This is what it gave.

Attachment 150582

Thanks for any help!


My System SpecsSystem Spec
22 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
Almost everytime I stream videos on youtube, both of my screens are covered in horizontal lines and then the BSOD appears. I believe that I have the latest drivers but I am not positive if I am getting the correct ones. This is a new computer installation that I put together. All of the specs are listed under User CP.

I will attach the required zip file below. I also included a file of the event after the computer restarted. This is what it gave.

Attachment 150582

Thanks for any help!

These were all caused by your Intel Ethernet driver (elq62x64.sys). Download and install a fresh copy and it should help


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\042211-12012-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02c0c000 PsLoadedModuleList = 0xfffff800`02e49e50
Debug session time: Fri Apr 22 11:34:02.601 2011 (GMT-4)
System Uptime: 0 days 0:04:09.881
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {14, 2, 0, fffff8800167e2f8}

Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
Probably caused by : e1q62x64.sys ( e1q62x64+21219 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000014, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800167e2f8, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb40e0
 0000000000000014 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!TcpPreValidatedReceive+b8
fffff880`0167e2f8 66443b01        cmp     r8w,word ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880095faee0 -- (.trap 0xfffff880095faee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000009a231a04 rbx=0000000000000000 rcx=0000000000000014
rdx=fffffa8005535024 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800167e2f8 rsp=fffff880095fb070 rbp=0000000000000005
 r8=fffffa8005529669  r9=0000000000000000 r10=0000000080000000
r11=fffff880095fb12a r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!TcpPreValidatedReceive+0xb8:
fffff880`0167e2f8 66443b01        cmp     r8w,word ptr [rcx] ds:fdc0:00000000`00000014=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c7bca9 to fffff80002c7c740

STACK_TEXT:  
fffff880`095fad98 fffff800`02c7bca9 : 00000000`0000000a 00000000`00000014 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`095fada0 fffff800`02c7a920 : 00000000`00000000 00000000`d152cabf fffff880`01677700 fffffa80`0557a540 : nt!KiBugCheckDispatch+0x69
fffff880`095faee0 fffff880`0167e2f8 : fffffa80`0552c700 00000000`00000000 00000000`00000000 fffffa80`05592000 : nt!KiPageFault+0x260
fffff880`095fb070 fffff880`01680191 : fffffa80`05599669 00000000`000014c0 00000000`00009669 00000000`00000000 : tcpip!TcpPreValidatedReceive+0xb8
fffff880`095fb120 fffff880`01677e22 : fffffa80`054dc230 fffffa80`054d7470 fffffa80`054d0006 00000000`00000000 : tcpip!IpFlcReceivePreValidatedPackets+0x4a1
fffff880`095fb280 fffff800`02c8be5a : 00000000`00000000 fffff880`095f6000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xa2
fffff880`095fb2d0 fffff880`01677882 : fffff880`01677d80 fffff880`095fb3e0 00000000`00000002 00000028`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`095fb3b0 fffff880`015360eb : fffffa80`054d9010 00000000`00000000 fffffa80`04f2e1a0 00000028`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`095fb420 fffff880`014fffc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`095fb490 fffff880`01479ef1 : fffffa80`04f2e1a0 00000000`00000002 00000000`0000000a fffff880`015365ad : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`095fb910 fffff880`0414f219 : fffffa80`0549f000 fffffa80`05578d50 fffffa80`05577250 00000000`0000000a : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff880`095fb960 fffffa80`0549f000 : fffffa80`05578d50 fffffa80`05577250 00000000`0000000a fffffa80`00000801 : e1q62x64+0x21219
fffff880`095fb968 fffffa80`05578d50 : fffffa80`05577250 00000000`0000000a fffffa80`00000801 00000000`00000009 : 0xfffffa80`0549f000
fffff880`095fb970 fffffa80`05577250 : 00000000`0000000a fffffa80`00000801 00000000`00000009 fffffa80`054a3500 : 0xfffffa80`05578d50
fffff880`095fb978 00000000`0000000a : fffffa80`00000801 00000000`00000009 fffffa80`054a3500 fffff880`0414f3b4 : 0xfffffa80`05577250
fffff880`095fb980 fffffa80`00000801 : 00000000`00000009 fffffa80`054a3500 fffff880`0414f3b4 fffffa80`0557fd00 : 0xa
fffff880`095fb988 00000000`00000009 : fffffa80`054a3500 fffff880`0414f3b4 fffffa80`0557fd00 fffffa80`05578d50 : 0xfffffa80`00000801
fffff880`095fb990 fffffa80`054a3500 : fffff880`0414f3b4 fffffa80`0557fd00 fffffa80`05578d50 fffffa80`0557fd50 : 0x9
fffff880`095fb998 fffff880`0414f3b4 : fffffa80`0557fd00 fffffa80`05578d50 fffffa80`0557fd50 00000000`0000000a : 0xfffffa80`054a3500
fffff880`095fb9a0 fffffa80`0557fd00 : fffffa80`05578d50 fffffa80`0557fd50 00000000`0000000a 0000000a`00000000 : e1q62x64+0x213b4
fffff880`095fb9a8 fffffa80`05578d50 : fffffa80`0557fd50 00000000`0000000a 0000000a`00000000 fffffa80`0557fcc0 : 0xfffffa80`0557fd00
fffff880`095fb9b0 fffffa80`0557fd50 : 00000000`0000000a 0000000a`00000000 fffffa80`0557fcc0 00000000`00000000 : 0xfffffa80`05578d50
fffff880`095fb9b8 00000000`0000000a : 0000000a`00000000 fffffa80`0557fcc0 00000000`00000000 fffff880`095fbc18 : 0xfffffa80`0557fd50
fffff880`095fb9c0 0000000a`00000000 : fffffa80`0557fcc0 00000000`00000000 fffff880`095fbc18 00000000`00000000 : 0xa
fffff880`095fb9c8 fffffa80`0557fcc0 : 00000000`00000000 fffff880`095fbc18 00000000`00000000 fffffa80`04e296b0 : 0xa`00000000
fffff880`095fb9d0 00000000`00000000 : fffff880`095fbc18 00000000`00000000 fffffa80`04e296b0 00000000`00000000 : 0xfffffa80`0557fcc0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1q62x64+21219
fffff880`0414f219 ??              ???

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  e1q62x64+21219

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1q62x64

IMAGE_NAME:  e1q62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4af31807

FAILURE_BUCKET_ID:  X64_0xD1_e1q62x64+21219

BUCKET_ID:  X64_0xD1_e1q62x64+21219

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000014, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800167e2f8, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  0000000000000014 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!TcpPreValidatedReceive+b8
fffff880`0167e2f8 66443b01        cmp     r8w,word ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880095faee0 -- (.trap 0xfffff880095faee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000009a231a04 rbx=0000000000000000 rcx=0000000000000014
rdx=fffffa8005535024 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800167e2f8 rsp=fffff880095fb070 rbp=0000000000000005
 r8=fffffa8005529669  r9=0000000000000000 r10=0000000080000000
r11=fffff880095fb12a r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!TcpPreValidatedReceive+0xb8:
fffff880`0167e2f8 66443b01        cmp     r8w,word ptr [rcx] ds:fdc0:00000000`00000014=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c7bca9 to fffff80002c7c740

STACK_TEXT:  
fffff880`095fad98 fffff800`02c7bca9 : 00000000`0000000a 00000000`00000014 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`095fada0 fffff800`02c7a920 : 00000000`00000000 00000000`d152cabf fffff880`01677700 fffffa80`0557a540 : nt!KiBugCheckDispatch+0x69
fffff880`095faee0 fffff880`0167e2f8 : fffffa80`0552c700 00000000`00000000 00000000`00000000 fffffa80`05592000 : nt!KiPageFault+0x260
fffff880`095fb070 fffff880`01680191 : fffffa80`05599669 00000000`000014c0 00000000`00009669 00000000`00000000 : tcpip!TcpPreValidatedReceive+0xb8
fffff880`095fb120 fffff880`01677e22 : fffffa80`054dc230 fffffa80`054d7470 fffffa80`054d0006 00000000`00000000 : tcpip!IpFlcReceivePreValidatedPackets+0x4a1
fffff880`095fb280 fffff800`02c8be5a : 00000000`00000000 fffff880`095f6000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xa2
fffff880`095fb2d0 fffff880`01677882 : fffff880`01677d80 fffff880`095fb3e0 00000000`00000002 00000028`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`095fb3b0 fffff880`015360eb : fffffa80`054d9010 00000000`00000000 fffffa80`04f2e1a0 00000028`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`095fb420 fffff880`014fffc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`095fb490 fffff880`01479ef1 : fffffa80`04f2e1a0 00000000`00000002 00000000`0000000a fffff880`015365ad : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`095fb910 fffff880`0414f219 : fffffa80`0549f000 fffffa80`05578d50 fffffa80`05577250 00000000`0000000a : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff880`095fb960 fffffa80`0549f000 : fffffa80`05578d50 fffffa80`05577250 00000000`0000000a fffffa80`00000801 : e1q62x64+0x21219
fffff880`095fb968 fffffa80`05578d50 : fffffa80`05577250 00000000`0000000a fffffa80`00000801 00000000`00000009 : 0xfffffa80`0549f000
fffff880`095fb970 fffffa80`05577250 : 00000000`0000000a fffffa80`00000801 00000000`00000009 fffffa80`054a3500 : 0xfffffa80`05578d50
fffff880`095fb978 00000000`0000000a : fffffa80`00000801 00000000`00000009 fffffa80`054a3500 fffff880`0414f3b4 : 0xfffffa80`05577250
fffff880`095fb980 fffffa80`00000801 : 00000000`00000009 fffffa80`054a3500 fffff880`0414f3b4 fffffa80`0557fd00 : 0xa
fffff880`095fb988 00000000`00000009 : fffffa80`054a3500 fffff880`0414f3b4 fffffa80`0557fd00 fffffa80`05578d50 : 0xfffffa80`00000801
fffff880`095fb990 fffffa80`054a3500 : fffff880`0414f3b4 fffffa80`0557fd00 fffffa80`05578d50 fffffa80`0557fd50 : 0x9
fffff880`095fb998 fffff880`0414f3b4 : fffffa80`0557fd00 fffffa80`05578d50 fffffa80`0557fd50 00000000`0000000a : 0xfffffa80`054a3500
fffff880`095fb9a0 fffffa80`0557fd00 : fffffa80`05578d50 fffffa80`0557fd50 00000000`0000000a 0000000a`00000000 : e1q62x64+0x213b4
fffff880`095fb9a8 fffffa80`05578d50 : fffffa80`0557fd50 00000000`0000000a 0000000a`00000000 fffffa80`0557fcc0 : 0xfffffa80`0557fd00
fffff880`095fb9b0 fffffa80`0557fd50 : 00000000`0000000a 0000000a`00000000 fffffa80`0557fcc0 00000000`00000000 : 0xfffffa80`05578d50
fffff880`095fb9b8 00000000`0000000a : 0000000a`00000000 fffffa80`0557fcc0 00000000`00000000 fffff880`095fbc18 : 0xfffffa80`0557fd50
fffff880`095fb9c0 0000000a`00000000 : fffffa80`0557fcc0 00000000`00000000 fffff880`095fbc18 00000000`00000000 : 0xa
fffff880`095fb9c8 fffffa80`0557fcc0 : 00000000`00000000 fffff880`095fbc18 00000000`00000000 fffffa80`04e296b0 : 0xa`00000000
fffff880`095fb9d0 00000000`00000000 : fffff880`095fbc18 00000000`00000000 fffffa80`04e296b0 00000000`00000000 : 0xfffffa80`0557fcc0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1q62x64+21219
fffff880`0414f219 ??              ???

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  e1q62x64+21219

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1q62x64

IMAGE_NAME:  e1q62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4af31807

FAILURE_BUCKET_ID:  X64_0xD1_e1q62x64+21219

BUCKET_ID:  X64_0xD1_e1q62x64+21219

Followup: MachineOwner
---------
My System SpecsSystem Spec
22 Apr 2011   #3
kawijetrider

Windows 7 Ultimate x64
 
 

Thanks for the quick response. I downloaded it and I will begin testing. Thanks for the help!
My System SpecsSystem Spec
22 Apr 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
Thanks for the quick response. I downloaded it and I will begin testing. Thanks for the help!

Good Luck and let us know if you need help
My System SpecsSystem Spec
23 Apr 2011   #5
kawijetrider

Windows 7 Ultimate x64
 
 

Well, it ran fine all day yesterday and last night I was streaming a netflix movie and it crashed again. I had almost forgot about it crashing until just now when it crashed while playing starcraft 2 and listening to music on pandora.

This is the driver that I downloaded:
http://downloadcenter.intel.com/Deta...oller&lang=eng

It seemed like the best and afer I downloaded it I went to device manager and it said that my driver is up to date.

I will add the results of the program again but I think it included the previous ones as well, I am not sure if I can or should delete the old dump files. I also added the screen that appeared after the computer restarted for the last two crashes.

Thanks for the help!
My System SpecsSystem Spec
24 Apr 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
Well, it ran fine all day yesterday and last night I was streaming a netflix movie and it crashed again. I had almost forgot about it crashing until just now when it crashed while playing starcraft 2 and listening to music on pandora.

This is the driver that I downloaded:
http://downloadcenter.intel.com/Deta...oller&lang=eng

It seemed like the best and afer I downloaded it I went to device manager and it said that my driver is up to date.

I will add the results of the program again but I think it included the previous ones as well, I am not sure if I can or should delete the old dump files. I also added the screen that appeared after the computer restarted for the last two crashes.

Thanks for the help!
Still the same I am afraid. Can you tell me something about the network setup and when and how the problem started.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\042311-13010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02c1e000 PsLoadedModuleList = 0xfffff800`02e5be50
Debug session time: Sat Apr 23 21:28:24.541 2011 (GMT-4)
System Uptime: 0 days 7:06:00.461
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff8800167cf60}

Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
Probably caused by : e1q62x64.sys ( e1q62x64+239e9 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800167cf60, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec60e0
 0000000000000008 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!IpFlcReceivePreValidatedPackets+270
fffff880`0167cf60 440fb63401      movzx   r14d,byte ptr [rcx+rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800a16cf90 -- (.trap 0xfffff8800a16cf90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000008
rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800167cf60 rsp=fffff8800a16d120 rbp=fffffa8005571750
 r8=0000000000000011  r9=0000000000000009 r10=0000000000000009
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
tcpip!IpFlcReceivePreValidatedPackets+0x270:
fffff880`0167cf60 440fb63401      movzx   r14d,byte ptr [rcx+rax] ds:88a0:00000000`00000008=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c8dca9 to fffff80002c8e740

STACK_TEXT:  
fffff880`0a16ce48 fffff800`02c8dca9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0a16ce50 fffff800`02c8c920 : 00000000`00000000 00000000`00000000 fffffa80`054fa760 fffff880`0000ffff : nt!KiBugCheckDispatch+0x69
fffff880`0a16cf90 fffff880`0167cf60 : fffffa80`05588c30 00000000`00000001 fffffa80`05590002 00000000`00000000 : nt!KiPageFault+0x260
fffff880`0a16d120 fffff880`01674e22 : fffffa80`054fa760 fffffa80`054f88a0 fffffa80`05590011 fffffa80`05580011 : tcpip!IpFlcReceivePreValidatedPackets+0x270
fffff880`0a16d280 fffff800`02c9de5a : 00000000`00000000 fffff880`0a168000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xa2
fffff880`0a16d2d0 fffff880`01674882 : fffff880`01674d80 fffff880`0a16d3e0 00000000`00000002 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`0a16d3b0 fffff880`014da0eb : fffffa80`054f3010 00000000`00000000 fffffa80`04e6b1a0 00000000`00000001 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`0a16d420 fffff880`014a3fc6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
fffff880`0a16d490 fffff880`0141def1 : fffffa80`04e6b1a0 00000000`00000002 00000000`0000000a fffff880`014da5ad : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
fffff880`0a16d910 fffff880`043689e9 : fffffa80`0549e000 fffffa80`0559f7c0 fffffa80`0559f730 00000000`0000000a : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff880`0a16d960 fffffa80`0549e000 : fffffa80`0559f7c0 fffffa80`0559f730 00000000`0000000a fffffa80`00000801 : e1q62x64+0x239e9
fffff880`0a16d968 fffffa80`0559f7c0 : fffffa80`0559f730 00000000`0000000a fffffa80`00000801 00000000`00000009 : 0xfffffa80`0549e000
fffff880`0a16d970 fffffa80`0559f730 : 00000000`0000000a fffffa80`00000801 00000000`00000009 fffffa80`054a0b00 : 0xfffffa80`0559f7c0
fffff880`0a16d978 00000000`0000000a : fffffa80`00000801 00000000`00000009 fffffa80`054a0b00 fffff880`04368b84 : 0xfffffa80`0559f730
fffff880`0a16d980 fffffa80`00000801 : 00000000`00000009 fffffa80`054a0b00 fffff880`04368b84 fffffa80`05586800 : 0xa
fffff880`0a16d988 00000000`00000009 : fffffa80`054a0b00 fffff880`04368b84 fffffa80`05586800 fffffa80`0559f7c0 : 0xfffffa80`00000801
fffff880`0a16d990 fffffa80`054a0b00 : fffff880`04368b84 fffffa80`05586800 fffffa80`0559f7c0 fffffa80`055868e0 : 0x9
fffff880`0a16d998 fffff880`04368b84 : fffffa80`05586800 fffffa80`0559f7c0 fffffa80`055868e0 00000000`0000000a : 0xfffffa80`054a0b00
fffff880`0a16d9a0 fffffa80`05586800 : fffffa80`0559f7c0 fffffa80`055868e0 00000000`0000000a 0000000a`00000000 : e1q62x64+0x23b84
fffff880`0a16d9a8 fffffa80`0559f7c0 : fffffa80`055868e0 00000000`0000000a 0000000a`00000000 fffffa80`05586850 : 0xfffffa80`05586800
fffff880`0a16d9b0 fffffa80`055868e0 : 00000000`0000000a 0000000a`00000000 fffffa80`05586850 fffff880`0435b6d0 : 0xfffffa80`0559f7c0
fffff880`0a16d9b8 00000000`0000000a : 0000000a`00000000 fffffa80`05586850 fffff880`0435b6d0 fffff880`0a16dc18 : 0xfffffa80`055868e0
fffff880`0a16d9c0 0000000a`00000000 : fffffa80`05586850 fffff880`0435b6d0 fffff880`0a16dc18 00000000`00000000 : 0xa
fffff880`0a16d9c8 fffffa80`05586850 : fffff880`0435b6d0 fffff880`0a16dc18 00000000`00000000 fffffa80`04de3210 : 0xa`00000000
fffff880`0a16d9d0 fffff880`0435b6d0 : fffff880`0a16dc18 00000000`00000000 fffffa80`04de3210 00000000`00000000 : 0xfffffa80`05586850
fffff880`0a16d9d8 fffff880`0a16dc18 : 00000000`00000000 fffffa80`04de3210 00000000`00000000 fffffa80`0549e000 : e1q62x64+0x166d0
fffff880`0a16d9e0 00000000`00000000 : fffffa80`04de3210 00000000`00000000 fffffa80`0549e000 00000000`00000000 : 0xfffff880`0a16dc18


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1q62x64+239e9
fffff880`043689e9 ??              ???

SYMBOL_STACK_INDEX:  a

SYMBOL_NAME:  e1q62x64+239e9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1q62x64

IMAGE_NAME:  e1q62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c364c04

FAILURE_BUCKET_ID:  X64_0xD1_e1q62x64+239e9

BUCKET_ID:  X64_0xD1_e1q62x64+239e9

Followup: MachineOwner
---------
My System SpecsSystem Spec
24 Apr 2011   #7
kawijetrider

Windows 7 Ultimate x64
 
 

Its an Intel(R) 82583V Gigabit Network Connection. It has been going since I put the computer together just over a couple weeks ago I think. I am running cable internet through a wireless N router although I have it wired. It happens a lot less since I downloaded the driver a couple days ago, but it still doesn't like netflix. I can watch about twenty minutes into a movie and then the BSOD. If I open netflix back up and start watching again then the entire movie plays without another BSOD. Is there anything specific that I can tell you to help? Thanks again!
My System SpecsSystem Spec
25 Apr 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
Its an Intel(R) 82583V Gigabit Network Connection. It has been going since I put the computer together just over a couple weeks ago I think. I am running cable internet through a wireless N router although I have it wired. It happens a lot less since I downloaded the driver a couple days ago, but it still doesn't like netflix. I can watch about twenty minutes into a movie and then the BSOD. If I open netflix back up and start watching again then the entire movie plays without another BSOD. Is there anything specific that I can tell you to help? Thanks again!

Still could be the ISP, a driver, a network connection, etc. If it happens mostly with Netflix it may also be a configuration issue. Are you using Homegroup (IPV6) for networking?
My System SpecsSystem Spec
25 Apr 2011   #9
kawijetrider

Windows 7 Ultimate x64
 
 

I didn't set up Homegroup unless it automatically does it. It happened again yesterday but this time I was just listening to pandora. It had the same locale ID but a different BCCode. Here is the Problem Event:
Attachment 151213

If you want me to run the program on it, then I will. Thanks for all the help with this.
My System SpecsSystem Spec
29 Apr 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kawijetrider View Post
I didn't set up Homegroup unless it automatically does it. It happened again yesterday but this time I was just listening to pandora. It had the same locale ID but a different BCCode. Here is the Problem Event:
Attachment 151213

If you want me to run the program on it, then I will. Thanks for all the help with this.
We really do need the DMP to be definitive.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 BSOD from streaming videos




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