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Windows 7: Display driver stops responding

24 Apr 2011   #11
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kmerse View Post
OK, I made the video card stress test. At least I started it, because it crashed always a few minutes after I started the test. The usual black flash then the test may have continued but I can't be sure, because the program didn't respond and I got back to the desktop.

Then I put in my old Geforce 8600 GTS (I had to install new drivers to make it work), and run the stress test. At least I realzied that I need a more effective colloing system, because the cards heat went up to 95 Celsius...
I also tested it with 3DS Max and Shift 2 and it worked fine. I'm afraid that we've found the problem...

Please tell me that it's possible that not the graphic card is wrong :s
Try pointing a house fan into the side of the computer and see if the problem continues. If it does then you most likely have a bad video card. How long ago did you purchase it? It still might be under warranty and you can send it back for a new one


My System SpecsSystem Spec
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24 Apr 2011   #12
Kmerse

Windows 7 Ulitmate 64 bit
 
 

The problem is that the test crashed when the new card was only on 75-80 Celsius... I removed the cover of the computer after a few crash to provide better cooling, because I didn't know what would be a "too high" temperature for the card. It only changed that the test crashed when it indicated lower temperature.And as I wrote the older one worked fine even on 95 C. And my computer works just fine since I put the old card in.

I want to be absolutely sure that the problem is with the card because Hungarian warranty rules are ridiculous. The vendor - if he's clever enough - can refuse to replace the bad component if you don't have everything from the original package, including every little paper and even the plastic bag!
My System SpecsSystem Spec
24 Apr 2011   #13
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

We only deal with probabilities not certainties. So your card could be ok but there is no way to know for sure. Have you tried your card in another computer?
My System SpecsSystem Spec
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24 Apr 2011   #14
Kmerse

Windows 7 Ulitmate 64 bit
 
 

No, I don't have a computer new enough to put the card in.
How can I check if the card gets enough power? Maybe that's the problem...
My System SpecsSystem Spec
24 Apr 2011   #15
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

What type of power supply doyou have?
My System SpecsSystem Spec
24 Apr 2011   #16
Kmerse

Windows 7 Ulitmate 64 bit
 
 

Gigabyte Superb 550W GE-P450P-C2 The vendor said it has to be enough for my computer. It is in my system specs by the way
My System SpecsSystem Spec
24 Apr 2011   #17
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kmerse View Post
Gigabyte Superb 550W GE-P450P-C2 The vendor said it has to be enough for my computer. It is in my system specs by the way
Can you get a larger PSU? Would that be easier? If not then I would attempt to get the card replaced
My System SpecsSystem Spec
21 May 2011   #18
Kmerse

Windows 7 Ulitmate 64 bit
 
 

OK, in the last three weeks I sent back my card to the factory. They run the same tests on it that I did (Furmak etc.) and sent the crad back that it has no errors. I put a 650W PSU into my machine. But the problem is still present, although it doesn't appear so often as before. It only caused black screens so far with recoveries.

What the hell is happening here?!

With my old GeForce 8600 GTS I had no problems at all. Of course I couldn't run the latest games with on the higher graphical level, but they still worked without problems...
My System SpecsSystem Spec
22 May 2011   #19
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kmerse View Post
OK, in the last three weeks I sent back my card to the factory. They run the same tests on it that I did (Furmak etc.) and sent the crad back that it has no errors. I put a 650W PSU into my machine. But the problem is still present, although it doesn't appear so often as before. It only caused black screens so far with recoveries.

What the hell is happening here?!

With my old GeForce 8600 GTS I had no problems at all. Of course I couldn't run the latest games with on the higher graphical level, but they still worked without problems...
Very strange indeed. I'm not sure what's going on here. You have sufficient power for the card and it's not overheating. That either leaves a bad video card or bad motherboard. But since you've put your old card in and it works fine then I would still say your card is bad. Did you send it back to nvidia or to where you bought it?

One last thing to try, which you might have already done, is go into device manger and remove the video card device. There should be an option to remove the drivers as well. After the reboot reinstall the newest drivers. If that doesn't work then I am all out of ideas
My System SpecsSystem Spec
23 May 2011   #20
Kmerse

Windows 7 Ulitmate 64 bit
 
 

I already did that. One of my friends suggested that the problem could be that I'm using Win 7 x64. But I don't know how could I prove it or how could be THAT a problem. At nVidia they can't be that stupid...
My System SpecsSystem Spec
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