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Windows 7: BSOD on Acer Aspire 5745g

23 Apr 2011   #1
Jeked

Windows 7 x64
 
 
BSOD on Acer Aspire 5745g

First time poster on this forum.

I have an Acer Aspire 5754g that encounter a BSoD. The HDD is a WD6400BEVT - 22A0RT.

When starting up / waking from hibernation a recieved an error saying that the waking had been currupted and needed a restart. I said ok, hit ENTER and watched restart.

It procedded to restart as normal, and then after pausing on the Stating Windows page for a while with the green load progress bar frozen went to a BSoD:
UNMOUNTABLE_BOOT_VOLUME

I looked around the net and tried a few things as listed below:

1. Tried to launch startup repair:
- Progresses startup until Black screen with only a mouse (mouse moves)
- If i lefty for about 5 min i eventually loads a blue/green backgroup with white swirls and a mouse (mouse still moves.)
- No fiurthur progress

2. Booting into safe mode.
- BSoD same as normal windows start.

3. Last known good configuration:
- Same as safe and normal loading

4. Booted a Win 7 Recovery/Repair Disc burnt from iso image from three different locations. (1 x torrent newegg, 1xiso newegg, 1xother location)
- None worked, all got to same stage as the startup repair (Step 1)

5. Booted an Ubuntu Live CD 10.10.
- Copied across most files i needed
- Checked out drive status. HD had 167 Errors under the section
- Tried to use ntfsfix and another ntfs tool however was prevented by the system and after more research realised i should leave that as a last resort.

6. Downloaded a WD diagnostic HDD tool.
- Didnt load

7. Downloaded a SeaGate diagnostic tool.
- Loaded and ran tests
- Short test <- Failed in seconds
- Long test <- Completed test but failed with 70 errors.
- Cannot attempt to repair as it is not a seagate HDD

8. Re-loaded Ubuntu to check disk errors. Now reports no error when checking unmounted drive but when mounted complains about no online compatabilioty for fsck tool for file system, which i believe stems from the fact it is NTFS.

I am trying to find a way to run chkdsk or fsck however i dont know how to do this if i cant log into windows in some for and get access to a CMD.

So suggestions on how i can get this access or some steps to solve? I am realistic in the sence that i know ill probably need a new disk however if i can recover it temp then best option.

Regards,
John Crombie


My System SpecsSystem Spec
.

23 Apr 2011   #2
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hi John,
Quote   Quote: Originally Posted by Jeked
7. Downloaded a SeaGate diagnostic tool.
- Loaded and ran tests
- Short test <- Failed in seconds
- Long test <- Completed test but failed with 70 errors.
- Cannot attempt to repair as it is not a seagate HDD
What Hard Drive do you use?
This sounds like a faulty hard drive to me according to the SeaTools results.

If you use a Western Digital HDD, then you may want to try this diagnostic tool: WD Support / Downloads / SATA & SAS / WD RE2

Regards. . .
Dean
My System SpecsSystem Spec
23 Apr 2011   #3
Jeked

Windows 7 x64
 
 

I have an Acer Aspire 5754g that encounter a BSoD. The HDD is a WD6400BEVT - 22A0RT.

I did try a version of that tool although I know it wasn't that one as the ver I tried was for all windows from 98 onwards from memory.

I will try this tool. I may have made significant progress on this ... I'll check back in a few hours with more but have managed to get the repair disc to finally run properly. Not sure if it was something I did or not though...

Thanks for the fast response

Regards
My System SpecsSystem Spec
.


23 Apr 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

If the WD HDD Test fails, then you may want to return the laptop if it is still in warranty.
My System SpecsSystem Spec
Reply

 BSOD on Acer Aspire 5745g




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