Quote: Originally Posted by yowanvista
No dumps were collected by the jcgriff2 tool, dumps may have been deleted. Did you run any system cleaners(such as Ccleaner) after the crash?
If so wait for the computer to crash and re-upload the file
no i didnt run any system clean after the lastest 10 crashs
i've now uninstalled CCleaner and CleanMem, and waited for it to crash
after the crash, there still no files in "Windows/Minidump" folder
here is my jcgriff2 analyses after removing CCleaner ZIP file attached
Is there any other reasons for why it dosent save dump files ?
also i've runed DuplexSecure as Jonathan suggested, now ill see if it crashs again
EDIT: still crashing after the DuplexSecure
here are crash info ive copied from BSOD
STOP: 0x0000008E (0xC0000005, 0x87CBC487, 0x9FF9975C, 0x00000000)
ataport.sys - Address 87CBC487 base at 87CB6000 Datastamp 4a5bbf10