Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 Shut down blue screen

23 Apr 2011   #1
Marius777

Windows 7 Ultimate x32
 
 
Win 7 Shut down blue screen

Hi,i have this problem since windows was installed..on shut down or restart it pops blue screen with memory test checking. can help me with this?


My System SpecsSystem Spec
.
23 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Marius777 View Post
Hi,i have this problem since windows was installed..on shut down or restart it pops blue screen with memory test checking. can help me with this?




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
23 Apr 2011   #3
Marius777

Windows 7 Ultimate x32
 
 

thanks for your time,but i already fixed my problem.. there was norton antivirus..i just uninstall it,and problem gone..i have no idea why my antivirus software cause problems..with win xp was ok norton.
My System SpecsSystem Spec
.

Reply

 Win 7 Shut down blue screen




Thread Tools




Similar help and support threads
Thread Forum
Blue screen shut down
plz help me.. I am sick of this.. how can I fix this one? BCCode: d1 BCP1: 0000000000000006 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF8800140DFCD OS Version: 6_1_7601
BSOD Help and Support
Blue Screen shut down
Hi, I'm using windows 7 ultimate 32bit OS, since yesterday my laptop is auto restarting with a blue screen error. Report : My laptop is corei3, 4GB DDR3 and recently purchased with clean installation. Any solution?
BSOD Help and Support
Blue screen after shut down
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000001 BCP4: FFFFF80002CD7CDC OS Version: ...
BSOD Help and Support
Blue Screen on Shut Down
Twice in two days now I've gone to shut down the computer and it's restarted instead. The first time I wasn't watching, but just now I saw it happen, a blue screen then restart. Error info: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 ...
BSOD Help and Support
Blue Screen Shut Down Help
I recently upgraded from windows xp to windows 7 32 bit. It installed ok and no problems but for the last week or so, I keep getting a blue screen which says it will shut down to prevent damage, why does it do this? I've tried updating my drivers but they are all up to date, I do virus scans...
BSOD Help and Support
Blue screen at shut down
Driver max installed driver for old ATI video card, Win 7 didn't recognize the card , works fine , device manger finds no problems all hardware is OK no conflicts, at shut down blue screen memory dump then the machine restarts, MACHINE COMPAQ, PRESARIO 6000 need help not a computer expert ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App