New
#1
Frequent BSOD Crashes
Hi there. I bought my system about 7 weeks ago and have had around 25 BSOD crashes since then. I have been searching the internet in an attempt to figure out what is causing this, which led me to this forum. I called the shop from which I bought the system, and the service department told me to run a Memory Diagnostics test, and that it was probably something to do with the RAM. I ran the test but it showed up no problems, leaving me effectively as clueless as I was before I called them!
Here's some basic system specs that the instruction page says to list:
- Windows 7 Home Premium x64
- the original installed OS on the system, came pre-installed on the system
- 2 months old, OS hasn't been reinstalled
If there is any other information that I should have given, please let me know. The zip file of the results of the system health report is attached to this post.
I don't know if it's even relevant, but when I ran the Performance Monitor program it said that I have no anti-virus program installed, but I have AVG so I'm not sure why that came up.
Thanks so much for taking the time to read, I really appreciate it.