Windows 7: SYSTEM_SERVICE_EXCEPTION BSOD

BlackEarth91 · 25 Apr 2011

Hi there guys,i've been using this new pc for a couple of weeks,not longer than a month.Till when i started gaming on it,it has been crashing on me in more recent games like Crysis 2. Please tell me what's wrong with the pc

Attached is the dump file...

Jonathan_King · 25 Apr 2011

Hello,

Start on some hardware diagnostics:

RAM - Test with Memtest86+

Run all three Prime95 tests: RAM - Test with Memtest86+

If those don't show anything, upload a full jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 06:23:36.380 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:25.254
Probably caused by : Unknown_Image ( nt!MiGetPreviousNode+53 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ACBSP.exe
SystemProductName = TP67B+
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

BlackEarth91 · 03 May 2011

Quote: Originally Posted by Jonathan_King

Hello,

Start on some hardware diagnostics:

RAM - Test with Memtest86+

Run all three Prime95 tests: RAM - Test with Memtest86+

If those don't show anything, upload a full jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 06:23:36.380 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:25.254
Probably caused by : Unknown_Image ( nt!MiGetPreviousNode+53 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ACBSP.exe
SystemProductName = TP67B+
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Hello there again,sorry for the late reply,have been busy with work lately
I have undergone the memtest,it has passed all 5 tests and uploaded the full report u instructed, there were still a number of occasions of BSOD during the past few days

Jonathan_King · 03 May 2011

Run SeaTools: SeaTools for Windows | Seagate

When done, open a command prompt and run:

Code:

chkdsk  /r

Please post the results of both tests.

There is also apparently trouble with your CD drive, a bad disc, or even the motherboard. The two errors if the two errors are related, it is most likely a motherboard issue. Try disconnecting the CD drive for the time being.

Code:

Event[138]:
  Log Name: System
  Source: Disk
  Date: 2011-05-03T15:26:21.036
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: RonTan-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Event[1390]:
  Log Name: System
  Source: cdrom
  Date: 2011-05-01T16:25:48.041
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: RonTan-PC
  Description: 
An error was detected on device \Device\CdRom2 during a paging operation.

You say you ram Memtst86 for 5 passes? When you can, go back and run it for at least 8.

Also run the three Prime95 tests: http://www.sevenforums.com/tutorials...t-prime95.html

...Summary of the dumps:

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue May  3 03:06:27.526 2011 (UTC - 4:00)
System Uptime: 0 days 0:20:21.400
Probably caused by : Unknown_Image ( nt!MiAgeWorkingSet+425 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
BiosReleaseDate = 02/17/2011
SystemProductName = TP67B+
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sun May  1 10:43:44.381 2011 (UTC - 4:00)
System Uptime: 0 days 0:48:03.631
Probably caused by : Unknown_Image ( nt!ObCheckObjectAccess+d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  plugin-contain
BiosReleaseDate = 02/17/2011
SystemProductName = TP67B+
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sun May  1 02:37:13.752 2011 (UTC - 4:00)
System Uptime: 0 days 0:47:58.001
Probably caused by : Unknown_Image ( nt!MiDeleteAddressesInWorkingSet+27f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  ArmA2.exe
BiosReleaseDate = 02/17/2011
SystemProductName = TP67B+
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

wd5fdl · 03 May 2011

he's not the only one that gets these bsod's
i have built 6 computers in the last 18 months
one for my mom an i7-920 with 8gb ddr3 1066 mem.
and windows 7 home premium and it pur's lick a kitten...
one for my father an i5-760 with 8gb ddr3 1333 mem
with windows 7 home premium and it purs like a kitten too....
one for my brother an i7-860 with 8 gb ddr3 1333 mem
and it purs like a kitten also and the first one i built
for my self an i7-920 with 12 GB ddr3 1066 mem was
plagued with numerous types of bsod
memory management , system service exception and onr other i cant remember
i tried new mobo's several brands of memory and 3 or 4 HDD's
and a i7-875k 16 gb ddr3 1333 mem but fewer bsod's
and i also built a am3 1090T 6 core amd 16 gb ddr3 1333
at first i used an ati radon vidio card and bsod would happen every time i turned around
and i tried 2 diff radons i took the last one back and exchanged it for a gtx 570 1280 gddr5
mem and its more stable with the nvidia card but still after a few days of stable operation it will bsod
to me all this bsod is the fault of the manufacturer's microsoft and intell but mostly microsoft
seems if you stress a system file you get a stop error... i have done a lot of reading in forums
and still dont have a perminate fix... i have seen peple ask stupid questions trying to help
but fail misserably to read the complaint ...to this point im blue in the face and i nicknamed my computer smurffy
i wish some one had a fix thats real and or microsoft would pull thier head out and fix this unprofessional Cr***...

BlackEarth91 · 06 May 2011

Problem has been solved,thank you for your assistance Jonathan_King,i now no longer encounter any BSOD in games.

I replaced the one of the rams and also rollbacked my video card drivers,now it works like a charm

Jonathan_King · 06 May 2011

Glad to hear it, thanks for reporting!

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