Windows 7: New ASUS G73sw - Windows64, BSOD crash while in sleep mode

jonnycake · 26 Apr 2011

Hi all,

I just purchased my new ASUS G73sw about two weeks ago. Performed a clean installation of Windows 7 64bit, and all of my software (All legal).

I have received 4 crashes at random times, each time my PC has been asleep for an extended period of time.

The .dmp file is saying the probably cause is: ntoskrnl.exe

No clue what to do here. I would prefer NOT to do a clean installation just because reinstalling and resetting everything takes forever. Is there an easy update/fix here?

Thank you in advance for your help.

Jon

Jonathan_King · 27 Apr 2011

Hello,

Try installing the latest chipset drivers from Intel; while you're at it, you might as well install the other drivers the utility shows: Intel® Driver Update Utility

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable

After Verifier has caused a BSOD, please post up a full jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:


Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Apr 26 11:16:41.020 2011 (UTC - 4:00)
System Uptime: 1 days 23:53:46.444
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_iaStor.sys
SystemProductName = G73Sw
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: New ASUS G73sw - Windows64, BSOD crash while in sleep mode

New ASUS G73sw - Windows64, BSOD crash while in sleep mode problems?