New ASUS G73sw - Windows64, BSOD crash while in sleep mode


  1. Posts : 1
    Windows 7 64bit
       #1

    New ASUS G73sw - Windows64, BSOD crash while in sleep mode


    Hi all,

    I just purchased my new ASUS G73sw about two weeks ago. Performed a clean installation of Windows 7 64bit, and all of my software (All legal).

    I have received 4 crashes at random times, each time my PC has been asleep for an extended period of time.

    The .dmp file is saying the probably cause is: ntoskrnl.exe

    No clue what to do here. I would prefer NOT to do a clean installation just because reinstalling and resetting everything takes forever. Is there an easy update/fix here?

    Thank you in advance for your help.

    Jon
    Last edited by jonnycake; 26 Apr 2011 at 22:13.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Hello,

    Try installing the latest chipset drivers from Intel; while you're at it, you might as well install the other drivers the utility shows: Intel® Driver Update Utility

    Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable

    After Verifier has caused a BSOD, please post up a full jcgriff2 report: https://www.sevenforums.com/crashes-d...tructions.html

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Tue Apr 26 11:16:41.020 2011 (UTC - 4:00)
    System Uptime: 1 days 23:53:46.444
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    Probably caused by : iaStor.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_iaStor.sys
    SystemProductName = G73Sw
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    
      My Computer


 

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