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Windows 7: Need help analyzing minidumps


27 Apr 2011   #1

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 
Need help analyzing minidumps

Dear Crash Gurus, I would need help with a mate of mine from Finland, his computer refuses to boot normally. I have no more information available but here's a packet with 20 last minidumps: Attachment 151531

Please if some of you could take a look?

Kari


My System SpecsSystem Spec
.

27 Apr 2011   #2

Windows 7 Professional x64
 
 

Hi Kari,

I see nothing informative in any of the dumps, which is in itself information. From where I sit, I'd call it a hardware issue, although there is one software possibility in my mind. SPTD, a driver Daemon Tools and Alcohol 52/120% use, has made a name for itself by causing ugly crashes that appear to be caused by hardware. Have him uninstall the program he's using, then remove SPTD itself with a tool found here: DuplexSecure

Am I correct in understanding he can boot up in Safe Mode?

SP2 needs to be installed: How to obtain the latest Windows Vista service pack

It's also worth running hardware tests, starting with RAM. Show him this: RAM - Test with Memtest86+

It doesn't look like a hard drive problem, but a run with SeaTools won't hurt: SeaTools for DOS | Seagate

...Summary of the dumps:
Code:

Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sun Apr 24 03:15:26.979 2011 (UTC - 4:00)
System Uptime: 0 days 0:09:20.707
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sat Apr 23 17:30:43.454 2011 (UTC - 4:00)
System Uptime: 0 days 2:05:24.317
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sat Apr 23 15:24:27.172 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:22.891
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sat Apr 23 15:22:34.927 2011 (UTC - 4:00)
System Uptime: 0 days 2:38:36.090
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sat Apr 23 12:43:01.002 2011 (UTC - 4:00)
System Uptime: 0 days 5:13:57.249
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Sat Apr 23 07:28:06.571 2011 (UTC - 4:00)
System Uptime: 0 days 1:12:09.930
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 17:21:00.778 2011 (UTC - 4:00)
System Uptime: 0 days 6:11:28.151
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 11:08:35.099 2011 (UTC - 4:00)
System Uptime: 0 days 4:56:36.394
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 06:11:27.714 2011 (UTC - 4:00)
System Uptime: 0 days 1:05:47.439
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 05:04:47.700 2011 (UTC - 4:00)
System Uptime: 0 days 0:47:58.533
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 04:16:23.882 2011 (UTC - 4:00)
System Uptime: 0 days 0:12:56.477
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4041c )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  0x7E_iaStor+4041c
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Fri Apr 22 04:03:02.875 2011 (UTC - 4:00)
System Uptime: 0 days 9:19:36.807
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wininit.exe
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 18:42:33.647 2011 (UTC - 4:00)
System Uptime: 0 days 1:35:19.482
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wininit.exe
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 17:06:53.585 2011 (UTC - 4:00)
System Uptime: 0 days 0:06:17.302
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  autochk.exe
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 15:48:23.705 2011 (UTC - 4:00)
System Uptime: 0 days 0:34:34.495
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 15:13:21.974 2011 (UTC - 4:00)
System Uptime: 0 days 1:03:10.758
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  wininit.exe
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 14:09:46.065 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:37.783
Probably caused by : ntkrpamp.exe ( nt!wcsstr+4d )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID:  0x50_nt!wcsstr+4d
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 13:22:00.560 2011 (UTC - 4:00)
System Uptime: 0 days 2:03:08.275
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 11:17:59.323 2011 (UTC - 4:00)
System Uptime: 0 days 0:36:44.171
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Debug session time: Thu Apr 21 10:40:24.303 2011 (UTC - 4:00)
System Uptime: 2 days 0:35:12.604
Probably caused by : ntkrpamp.exe ( nt!PopAllocateIrp+a0 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA0_nt!PopAllocateIrp+a0
SystemProductName = Compaq Presario A900 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
27 Apr 2011   #3

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Thanks, Jonathan!

Kari
My System SpecsSystem Spec
.


Reply

 Need help analyzing minidumps




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