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BSOD - iaStor.sys issue
I just ran into a BSOD randomly today while studying for finals (go figure). Anyways, I have not installed any new software prior to the BSOD. Essentially, the computer froze up while reading a .pdf, so I attempted to restart the computer with no success. I started the computer in safe mode and was in the middle of running a virus scan from Malwarebytes when the BSOD occurred. Below is the error message:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
***STOP: 0x00000001 (0x0000000000000004, 0x0000000000000002, 0x00000000000000(rest is cut off), 0xFFFFF880012E5964)
***iastor.sys - Address FFFFF880012E5964 base at FFFFF880012E2000, Datestamp 4b8f2033
After receiving the message I took a look around for similar messages and tried some of the various remedies that I could. I've run the Kaspersky Rescue Disk which didn't find anything. It doesn't allow me to install new software that uses the windows installer, so I could not try the intel device update manager or the rootkit eliminator. I ran a disk chk but I got a BSOD that was slightly different. Here is the error message I received:
Technical Info:
***STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF8800107D57E, 0xFFFFF88003325948, 0xFFFFF88003325180)
*** iaStor.sys - Address FFFFF8800107D57E base at FFFFF88001008000, DateStamp 4b8f2033
After seeing the second error with a different code, I decided to throw it out to the experts here and give up on trying to figure it out myself. My system is running Windows 7 Home Premium 64bit (OEM) and is 9 months old with the original OS installed. If you need any additional info, don't hesitate to ask. Attached is the BSOD dump but I could not get the system health report working properly in safe mode. Thanks for the help!
Edit: I was able to get my BSOD dump uploaded online. Here is the link: http://www.mediafire.com/?zep722ei73ie56s
Last edited by ucfknights22; 26 Apr 2011 at 22:35.