BSOD-Ovi suite-please help


  1. Posts : 36
    Windows 7 Home Premium 64bit
       #1

    BSOD-Ovi suite-please help


    This BSOD shows up everytime i tried to connect to internet using any nokia device and latest Ovi Suite.....i always use the original cable for exact phone and i shows up every time.....the bsod screen is saying: irql_less_or_equal
    I will be really thankful if you will reply and help me.
    Documets attached
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jezpe said:
    This BSOD shows up everytime i tried to connect to internet using any nokia device and latest Ovi Suite.....i always use the original cable for exact phone and i shows up every time.....the bsod screen is saying: irql_less_or_equal
    I will be really thankful if you will reply and help me.
    Documets attached

    Most of these point to memory corruption caused by your conectfy.sys driver. I would remove it to test.


    also run memtest on the memory to test yours

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86.com - Memory Diagnostic

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.




    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\050111-26551-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`02c13000 PsLoadedModuleList = 0xfffff800`02e50e50
    Debug session time: Sun May  1 13:29:06.419 2011 (GMT-4)
    System Uptime: 0 days 5:43:37.868
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {3f8, 2, 0, fffff80002c7a680}
    
    Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for connctfy.sys
    *** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
    Probably caused by : connctfy.sys ( connctfy+39bc )
    
    Followup: MachineOwner
    ---------
      My Computer


 

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