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Windows 7: Blue Screen Error

28 Apr 2011   #1

wiindows 7 64bit
Blue Screen Error

I just got a new Dell XPS 7100 with win7 home premium and the Phenom II processor. It has been crashing every few hours with the same blue screen error. Here is the latest:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800769D028
BCP3: 00000000F6052000
BCP4: 00000000F0000136
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

I have attached the dmp file - can a normal human read these things?.... :-) Any ideas on this problem - the PC is only 2 days old and it crashes every few hours....

My System SpecsSystem Spec
28 Apr 2011   #2

Windows 7 - Vista

Hi -

Bugcheck 0x124 = WHEA = Machine Check Exception

Info on 0x124 - Stop 0x124 - what it means and what to try

Did you have BSODs prior to installing the 2005 Samsung printer drivers?

You said the system was 2 days old; BSOD occurred ~ 12 hours ago.

Check Reliability Monitor - see what installed/ other crashes -
START | type perfmon /rel

I would syggest that you return then system.

Regards. . .



Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Apr 28 06:32:16.631 2011 (GMT-4)
System Uptime: 0 days 8:44:28.659
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`06171028 00000000`f6082000 00000000`f9000136
Machine ID Information [From Smbios 2.6, DMIVersion 0, Size=1708]
BiosMajorRelease = 8
BiosMinorRelease = 16
BiosVendor = Dell Inc.
BiosVersion = A02
BiosReleaseDate = 05/05/2010
SystemManufacturer = Dell Inc.
SystemProductName = Studio XPS 7100
SystemFamily =  
SystemSKU =  
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0NWWY0
BaseBoardVersion = A00
by jcgriff2     
        J. C. Griffith, Microsoft MVP   

My System SpecsSystem Spec

 Blue Screen Error

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