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Blue Screen, product 768_1 help
I have started with the blue screen shut downs in the past couple of weeks. I have downloaded and installed the driver update software, updated the drivers and also have done all the windows updates. Can someone please help:
Its Windows 7, 64 bit, gateway.
Here is the information from this morning:
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 000000000007E566
BCP3: 0000000000000002
BCP4: 000000000007DF8D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
If it helps, Here is the information from another shut-down this past week -
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041201
BCP2: FFFFF683FF7E5A58
BCP3: 5130000030AF8025
BCP4: FFFFFA8003ACE2D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
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