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Windows 7: BSOD help


01 May 2011   #1

 
 
BSOD help

Hello, please help with my BSOD :/ The problem appeared after I had installed the new 11.4 ati drivers (laptop msi gx640)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1049

Additional information about the problem:
BCCode: 70860002
BCP1: 0000000000000003
BCP2: 0000000000000002
BCP3: 0000000000000011
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050111-19406-01.dmp
C:\Windows\Temp\WER-25864-0.sysdata.xml

My System SpecsSystem Spec
.

01 May 2011   #2

Windows 8.1 Pro x64
 
 

Some TDSS malware may be the cause
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

Remove Anvira AntiVir and use MSE
iaStor.sys is the Intel® Rapid Storage Technology driver, update it Intel® Driver Update Utility
Code:
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 70860002, {3, 2, 11, 0}

Probably caused by : iaStor.sys ( iaStor+71681 )

Unknown bugcheck code (70860002)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000003
Arg2: 0000000000000002
Arg3: 0000000000000011
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x70860002

PROCESS_NAME:  avgnt.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff880012e3681 to fffff80003071740

STACK_TEXT:  
fffff880`009b0bb8 fffff880`012e3681 : 00000000`70860002 00000000`00000003 00000000`00000002 00000000`00000011 : nt!KeBugCheckEx
fffff880`009b0bc0 00000000`70860002 : 00000000`00000003 00000000`00000002 00000000`00000011 00000000`00000000 : iaStor+0x71681
fffff880`009b0bc8 00000000`00000003 : 00000000`00000002 00000000`00000011 00000000`00000000 fffff880`0129f7e0 : 0x70860002
fffff880`009b0bd0 00000000`00000002 : 00000000`00000011 00000000`00000000 fffff880`0129f7e0 00000000`00000000 : 0x3
fffff880`009b0bd8 00000000`00000011 : 00000000`00000000 fffff880`0129f7e0 00000000`00000000 fffffa80`04b82270 : 0x2
fffff880`009b0be0 00000000`00000000 : fffff880`0129f7e0 00000000`00000000 fffffa80`04b82270 fffff880`009b0e02 : 0x11


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+71681
fffff880`012e3681 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  iaStor+71681

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac65b7a

FAILURE_BUCKET_ID:  X64_0x70860002_iaStor+71681

BUCKET_ID:  X64_0x70860002_iaStor+71681

Followup: MachineOwner
---------
My System SpecsSystem Spec
04 May 2011   #3

 
 

Thanks, it seems to be ok now.
My System SpecsSystem Spec
.


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 BSOD help




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