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windows crash blue screen
Hello i experienced windows crash while was playing game, can you tell me from this crash dump what can be wrong>?
Hello i experienced windows crash while was playing game, can you tell me from this crash dump what can be wrong>?
One BSOD is usually not enough for a definitive answer. Yours showed
STOP 0x00000024: NTFS_FILE_SYSTEM Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Back up your hard drive just in case. Take a hard drive test.
Test Hard Drive www.carrona.org/hddiag.html or this test http://www.tacktech.com/display.cfm?ttid=287
http://pcsupport.about.com/od/toolso.../tophddiag.htm
Uninstall your anti virus and replace with MSE, Microsoft security Essentials
Check to be sure that you have sufficient memory available.
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_050111-21450-01.zip\050111-21450-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16695.amd64fre.win7_gdr.101026-1503 Machine Name: Kernel base = 0xfffff800`03250000 PsLoadedModuleList = 0xfffff800`0348de50 Debug session time: Sun May 1 13:28:07.450 2011 (GMT-4) System Uptime: 0 days 6:35:50.058 Loading Kernel Symbols ............................................................... ................................................................ ........................ Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 24, {1904fb, fffff8800a18dae8, fffff8800a18d350, fffff800032a54c8} Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFile+57b ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* NTFS_FILE_SYSTEM (24) If you see NtfsExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 00000000001904fb Arg2: fffff8800a18dae8 Arg3: fffff8800a18d350 Arg4: fffff800032a54c8 Debugging Details: ------------------ EXCEPTION_RECORD: fffff8800a18dae8 -- (.exr 0xfffff8800a18dae8) ExceptionAddress: fffff800032a54c8 (nt!MmPurgeSection+0x0000000000000558) ExceptionCode: c000001d (Illegal instruction) ExceptionFlags: 00000000 NumberParameters: 0 CONTEXT: fffff8800a18d350 -- (.cxr 0xfffff8800a18d350) rax=0000000000000002 rbx=fffffa80038c9f00 rcx=fffffa80005cecb1 rdx=fffffa8001d29cb1 rsi=0000000000000000 rdi=fffff8000343ae80 rip=fffff800032a54c8 rsp=fffff8800a18dd20 rbp=0000000000000000 r8=fffffa8001d29cb0 r9=fffffa8000000008 r10=fffffa800c8f2668 r11=fffff8800a18dcf0 r12=0000000000000002 r13=0000000000000000 r14=0000000000000000 r15=fffff8a003ba9bc0 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202 nt!MmPurgeSection+0x558: fffff800`032a54c8 f0410fba2a1f lock bts dword ptr [r10],1Fh ds:002b:fffffa80`0c8f2668=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x24 PROCESS_NAME: SC2.exe CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction. EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction. LAST_CONTROL_TRANSFER: from fffff800032a5b82 to fffff800032a54c8 STACK_TEXT: fffff880`0a18dd20 fffff800`032a5b82 : 00000000`00000000 fffffa80`0c54ee00 00000000`00000000 00000000`00000000 : nt!MmPurgeSection+0x558 fffff880`0a18de10 fffff880`0169edef : fffffa80`0b0ea0c8 00000000`00000000 fffff8a0`00000000 00000000`00000000 : nt!CcPurgeCacheSection+0x172 fffff880`0a18de80 fffff880`016b7cea : fffff880`0a18e6f0 fffff8a0`03a6d5e0 fffff8a0`1078cbc0 fffff880`0a18e17c : Ntfs!NtfsDeleteFile+0x57b fffff880`0a18e100 fffff880`01628829 : 00000000`00000000 fffff880`0154f78c fffff880`0a18e650 fffff880`0a17d000 : Ntfs!NtfsCommonCleanup+0x15da fffff880`0a18e510 fffff800`032cfe5a : fffff880`0a18e650 00000000`00000002 fffffa80`06f62880 fffff800`033f52dd : Ntfs!NtfsCommonCleanupCallout+0x19 fffff880`0a18e540 fffff880`016283e2 : fffff880`01628810 fffff880`0a18e650 fffff880`0a18e900 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0xda fffff880`0a18e620 fffff880`016c7324 : fffff880`0a18e6f0 fffff880`0a18e6f0 fffff880`0a18e6f0 00000000`00000000 : Ntfs!NtfsCommonCleanupOnNewStack+0x42 fffff880`0a18e690 fffff880`0150523f : fffff880`0a18e6f0 fffffa80`0d540010 fffffa80`0d540368 fffffa80`07318cd0 : Ntfs!NtfsFsdCleanup+0x144 fffff880`0a18e900 fffff880`015036df : fffffa80`097d88e0 00000000`00000000 fffffa80`078c2c00 fffffa80`0d540010 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f fffff880`0a18e990 fffff800`035d484f : fffffa80`0d540010 fffffa80`0ae76060 00000000`00000000 fffffa80`0b574520 : fltmgr!FltpDispatch+0xcf fffff880`0a18e9f0 fffff800`035ba724 : 00000000`00000000 fffffa80`0ae76060 fffffa80`0d540100 fffffa80`0b574520 : nt!IopCloseFile+0x11f fffff880`0a18ea80 fffff800`035d4341 : fffffa80`0ae76060 fffffa80`00000001 fffff8a0`0328a3d0 00000000`00000000 : nt!ObpDecrementHandleCount+0xb4 fffff880`0a18eb00 fffff800`035d4254 : 00000000`0000119c fffffa80`0ae76060 fffff8a0`0328a3d0 00000000`0000119c : nt!ObpCloseHandleTableEntry+0xb1 fffff880`0a18eb90 fffff800`032bf993 : fffffa80`06c17060 fffff880`0a18ec60 00000000`fffdb000 00000000`fffdb000 : nt!ObpCloseHandle+0x94 fffff880`0a18ebe0 00000000`77a7f7aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0008e308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a7f7aa FOLLOWUP_IP: Ntfs!NtfsDeleteFile+57b fffff880`0169edef 443af3 cmp r14b,bl SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: Ntfs!NtfsDeleteFile+57b FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d79996d STACK_COMMAND: .cxr 0xfffff8800a18d350 ; kb FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsDeleteFile+57b BUCKET_ID: X64_0x24_Ntfs!NtfsDeleteFile+57b Followup: MachineOwner ---------
I'm using ocz vertex 2 ssd, can it be something wrong with it?
The reports are usually not definitive, they are subjective. One rarely gives the answer. Anything that is listed in my report can be the problem. The most likely is the Hard Drive, but thats a subjective guess.
Thank you for help!, i think it can be system or device but not sure, will try reinstalling system in future.