Help: Bluescreen + Memory Dump = Automatic Restart


  1. Posts : 5
    Windows 7 Ultimate x32
       #1

    Help: Bluescreen + Memory Dump = Automatic Restart


    Hi, today when I tried to restart my PC,
    it went to Dumpmemory screen and it then it rebooted the pc all over again.

    I tried repair problems, it will only tell me to remove any portable player or usb things which i didnt plug in any at all.

    I tried to use system restore point and my pc told me there arent any created which I did created.

    I have just uploaded a dumpfile DMP

    I am now running in Safemode with networking

    This is the error message.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 18441

    Additional information about the problem:
    BCCode: 116
    BCP1: 87194008
    BCP2: 9070A77E
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050211-26660-01.dmp
    C:\Users\zane\AppData\Local\Temp\WER-63071-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Would appreciate any assistance. Thanks.

    Probably it is time to upgrade my old hardware...
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    zane80 said:
    Hi, today when I tried to restart my PC,
    it went to Dumpmemory screen and it then it rebooted the pc all over again.

    I tried repair problems, it will only tell me to remove any portable player or usb things which i didnt plug in any at all.

    I tried to use system restore point and my pc told me there arent any created which I did created.

    I have just uploaded a dumpfile DMP

    I am now running in Safemode with networking

    This is the error message.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 18441

    Additional information about the problem:
    BCCode: 116
    BCP1: 87194008
    BCP2: 9070A77E
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050211-26660-01.dmp
    C:\Users\zane\AppData\Local\Temp\WER-63071-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Would appreciate any assistance. Thanks.

    Probably it is time to upgrade my old hardware...

    This one was caused by your video driver re-install using these instructions and it should be fixed.
    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\050211-26660-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0x82e3c000 PsLoadedModuleList = 0x82f84810
    Debug session time: Sun May  1 22:11:08.701 2011 (GMT-4)
    System Uptime: 0 days 0:00:31.636
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    ....
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 87194008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 9070a77e, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    FAULTING_IP: 
    nvlddmkm+10877e
    9070a77e 55              push    ebp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8d020b74 9149dc26 00000116 87194008 9070a77e nt!KeBugCheckEx+0x1e
    8d020b98 9149ea45 9070a77e 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
    8d020bbc 914ce92c 00000000 00000102 86f1a008 dxgkrnl!TdrIsRecoveryRequired+0xb8
    8d020c34 914f8944 fffffcfb 000006f4 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    8d020c5c 914f9065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    8d020c98 914d58f0 8d020c90 82e783e1 86f1a008 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    8d020d28 914fa3c9 86f1a008 82e783e1 86f1a008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    8d020d3c 914fa485 86f1a008 00000000 86faea48 dxgmms1!VidSchiRun_PriorityTable+0xf
    8d020d50 8304a9df 86f1a008 bf7de3fa 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    8d020d90 82efc1d9 914fa406 86f1a008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+10877e
    9070a77e 55              push    ebp
    
    SYMBOL_NAME:  nvlddmkm+10877e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d27c60e
    
    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm nvlddmkm
    start    end        module name
    90602000 90ffbee0   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Jan 07 21:03:58 2011 (4D27C60E)
        CheckSum:         00A07628
        ImageSize:        009F9EE0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x32
    Thread Starter
       #3

    Thanks for the methods, but it didnt work.
    Still in Safemode with networking.

    Any other kind souls with other alternatives??

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 18441

    Additional information about the problem:
    BCCode: 116
    BCP1: 863F9510
    BCP2: 9153B036
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050211-34413-01.dmp
    C:\Users\zane\AppData\Local\Temp\WER-68328-0.sysdata.xml

    Latest dmp and xml file attached.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    zane80 said:
    Thanks for the methods, but it didnt work.
    Still in Safemode with networking.

    Any other kind souls with other alternatives??

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 18441

    Additional information about the problem:
    BCCode: 116
    BCP1: 863F9510
    BCP2: 9153B036
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050211-34413-01.dmp
    C:\Users\zane\AppData\Local\Temp\WER-68328-0.sysdata.xml

    Latest dmp and xml file attached.
    This one is still a classic video card reset. If the driver was re-installed correctly it may be heat, power, or the card.

    I would download CPUID to keep an eye on the temps, and what psu do you have.



    Also please update your asacpi.sys file


    The pre 2009 version of this driver is a known BSOD cause.

    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE http://support.asus.com/download.asp...Zic83PvQSr80Lm
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\050211-34413-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.x86fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0x82e52000 PsLoadedModuleList = 0x82f9a810
    Debug session time: Mon May  2 01:55:28.085 2011 (GMT-4)
    System Uptime: 0 days 0:01:05.020
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    ....
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 863f9510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 9153b036, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    OVERLAPPED_MODULE: Address regions for 'kbdhid' and 'crashdmp.sys' overlap
    
    FAULTING_IP: 
    nvlddmkm+113036
    9153b036 55              push    ebp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8d023b74 91ee7c26 00000116 863f9510 9153b036 nt!KeBugCheckEx+0x1e
    8d023b98 91ee8a45 9153b036 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
    8d023bbc 91f1892c 00000000 00000102 870ad008 dxgkrnl!TdrIsRecoveryRequired+0xb8
    8d023c34 91f42944 fffffcfb 00000f70 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    8d023c5c 91f43065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    8d023c98 91f1f8f0 8d023c90 82e8e3e1 870ad008 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    8d023d28 91f443c9 870ad008 82e8e3e1 870ad008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    8d023d3c 91f44485 870ad008 00000000 870ec510 dxgmms1!VidSchiRun_PriorityTable+0xf
    8d023d50 830609df 870ad008 bf6e3022 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    8d023d90 82f121d9 91f44406 870ad008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+113036
    9153b036 55              push    ebp
    
    SYMBOL_NAME:  nvlddmkm+113036
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9e7e9b
    
    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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