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Windows 7: Help: Bluescreen + Memory Dump = Automatic Restart

01 May 2011   #1

Windows 7 Ultimate x32
 
 
Help: Bluescreen + Memory Dump = Automatic Restart

Hi, today when I tried to restart my PC,
it went to Dumpmemory screen and it then it rebooted the pc all over again.

I tried repair problems, it will only tell me to remove any portable player or usb things which i didnt plug in any at all.

I tried to use system restore point and my pc told me there arent any created which I did created.

I have just uploaded a dumpfile DMP

I am now running in Safemode with networking

This is the error message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: 87194008
BCP2: 9070A77E
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050211-26660-01.dmp
C:\Users\zane\AppData\Local\Temp\WER-63071-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Would appreciate any assistance. Thanks.

Probably it is time to upgrade my old hardware...


My System SpecsSystem Spec
.

01 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zane80 View Post
Hi, today when I tried to restart my PC,
it went to Dumpmemory screen and it then it rebooted the pc all over again.

I tried repair problems, it will only tell me to remove any portable player or usb things which i didnt plug in any at all.

I tried to use system restore point and my pc told me there arent any created which I did created.

I have just uploaded a dumpfile DMP

I am now running in Safemode with networking

This is the error message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: 87194008
BCP2: 9070A77E
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050211-26660-01.dmp
C:\Users\zane\AppData\Local\Temp\WER-63071-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Would appreciate any assistance. Thanks.

Probably it is time to upgrade my old hardware...

This one was caused by your video driver re-install using these instructions and it should be fixed.
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\050211-26660-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x82e3c000 PsLoadedModuleList = 0x82f84810
Debug session time: Sun May  1 22:11:08.701 2011 (GMT-4)
System Uptime: 0 days 0:00:31.636
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
....
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 87194008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 9070a77e, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

FAULTING_IP: 
nvlddmkm+10877e
9070a77e 55              push    ebp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8d020b74 9149dc26 00000116 87194008 9070a77e nt!KeBugCheckEx+0x1e
8d020b98 9149ea45 9070a77e 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8d020bbc 914ce92c 00000000 00000102 86f1a008 dxgkrnl!TdrIsRecoveryRequired+0xb8
8d020c34 914f8944 fffffcfb 000006f4 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8d020c5c 914f9065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
8d020c98 914d58f0 8d020c90 82e783e1 86f1a008 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
8d020d28 914fa3c9 86f1a008 82e783e1 86f1a008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
8d020d3c 914fa485 86f1a008 00000000 86faea48 dxgmms1!VidSchiRun_PriorityTable+0xf
8d020d50 8304a9df 86f1a008 bf7de3fa 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8d020d90 82efc1d9 914fa406 86f1a008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+10877e
9070a77e 55              push    ebp

SYMBOL_NAME:  nvlddmkm+10877e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d27c60e

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start    end        module name
90602000 90ffbee0   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jan 07 21:03:58 2011 (4D27C60E)
    CheckSum:         00A07628
    ImageSize:        009F9EE0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
02 May 2011   #3

Windows 7 Ultimate x32
 
 

Thanks for the methods, but it didnt work.
Still in Safemode with networking.

Any other kind souls with other alternatives??

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: 863F9510
BCP2: 9153B036
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050211-34413-01.dmp
C:\Users\zane\AppData\Local\Temp\WER-68328-0.sysdata.xml

Latest dmp and xml file attached.
My System SpecsSystem Spec
.


02 May 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zane80 View Post
Thanks for the methods, but it didnt work.
Still in Safemode with networking.

Any other kind souls with other alternatives??

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: 863F9510
BCP2: 9153B036
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050211-34413-01.dmp
C:\Users\zane\AppData\Local\Temp\WER-68328-0.sysdata.xml

Latest dmp and xml file attached.
This one is still a classic video card reset. If the driver was re-installed correctly it may be heat, power, or the card.

I would download CPUID to keep an eye on the temps, and what psu do you have.



Also please update your asacpi.sys file


The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE http://support.asus.com/download.asp...Zic83PvQSr80Lm
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\050211-34413-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x82e52000 PsLoadedModuleList = 0x82f9a810
Debug session time: Mon May  2 01:55:28.085 2011 (GMT-4)
System Uptime: 0 days 0:01:05.020
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
....
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 863f9510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 9153b036, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

OVERLAPPED_MODULE: Address regions for 'kbdhid' and 'crashdmp.sys' overlap

FAULTING_IP: 
nvlddmkm+113036
9153b036 55              push    ebp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8d023b74 91ee7c26 00000116 863f9510 9153b036 nt!KeBugCheckEx+0x1e
8d023b98 91ee8a45 9153b036 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8d023bbc 91f1892c 00000000 00000102 870ad008 dxgkrnl!TdrIsRecoveryRequired+0xb8
8d023c34 91f42944 fffffcfb 00000f70 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8d023c5c 91f43065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
8d023c98 91f1f8f0 8d023c90 82e8e3e1 870ad008 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
8d023d28 91f443c9 870ad008 82e8e3e1 870ad008 dxgmms1!VidSchiScheduleCommandToRun+0xaa
8d023d3c 91f44485 870ad008 00000000 870ec510 dxgmms1!VidSchiRun_PriorityTable+0xf
8d023d50 830609df 870ad008 bf6e3022 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8d023d90 82f121d9 91f44406 870ad008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+113036
9153b036 55              push    ebp

SYMBOL_NAME:  nvlddmkm+113036

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9e7e9b

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Help: Bluescreen + Memory Dump = Automatic Restart




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