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Windows 7: Several Blue Screens in Past Month

02 May 2011   #1

Windows 7 Professional x64
 
 
Several Blue Screens in Past Month

Hello. I have had several BSODs in the last month. A driver has never been stated, but the last two times I used BlueScreenView and it said it was ntoskrnl.exe both times. I have ruled out the HD failing, and some of my RAM was bad, but I have removed it. I am running verifier.exe now to see if it happens again. I will attach the last minidump as well as the BlueScreenView result.

The last 4 times it has happened, I was simply browsing online. I though it may have been Firefox 4, but this time it was with Iron, which is based on Chrome.

I also ran sfc /scannow and it found some errors it could not repair. I am also including the log since I can't tell what it says.

My System SpecsSystem Spec
.

03 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Brandonn2010 View Post
Hello. I have had several BSODs in the last month. A driver has never been stated, but the last two times I used BlueScreenView and it said it was ntoskrnl.exe both times. I have ruled out the HD failing, and some of my RAM was bad, but I have removed it. I am running verifier.exe now to see if it happens again. I will attach the last minidump as well as the BlueScreenView result.

The last 4 times it has happened, I was simply browsing online. I though it may have been Firefox 4, but this time it was with Iron, which is based on Chrome.

I also ran sfc /scannow and it found some errors it could not repair. I am also including the log since I can't tell what it says.

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down). http://support.asus.com/download.asp...Zic83PvQSr80Lm
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


2-SPTD.SYS the second biggest cause used by daemon tools and alcohol120

Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller when you're done:DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
My System SpecsSystem Spec
03 May 2011   #3

Windows 7 Professional x64
 
 

1. That link is not for my motherboard. Should I get that one anyway, or get one listed under my motherboard?

2. I don't and have never used Alcohol 120% or Daemon (I don't think). I do have Active@ ISO Burner, and VMWare Player. Does that have anything to do with it?

3. Should I turn off the verifier? It is making my computer run much slower.

Thanks
My System SpecsSystem Spec
.


03 May 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Brandonn2010 View Post
1. That link is not for my motherboard. Should I get that one anyway, or get one listed under my motherboard?

2. I don't and have never used Alcohol 120% or Daemon (I don't think). I do have Active@ ISO Burner, and VMWare Player. Does that have anything to do with it?

3. Should I turn off the verifier? It is making my computer run much slower.

Thanks

1-get the one for your mobo

2-its being loaded in the dmp

3-yes
My System SpecsSystem Spec
03 May 2011   #5

Windows 7 Professional x64
 
 

I downloaded the new ASACPI.sys thing, but I wasn't sure exactly what to do to install it. I navigated to the 64-bit folder, and ran the AsAcpiIns application, and a script ran, my computer restarted, and now the date for ASACPI.sys is 2009. How do I know if it installed the Windows 7 one, because the Vista one is the same size as well?

Also, Should I just remove the SPTD.sys? I don't know what program it is for.
My System SpecsSystem Spec
03 May 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Brandonn2010 View Post
I downloaded the new ASACPI.sys thing, but I wasn't sure exactly what to do to install it. I navigated to the 64-bit folder, and ran the AsAcpiIns application, and a script ran, my computer restarted, and now the date for ASACPI.sys is 2009. How do I know if it installed the Windows 7 one, because the Vista one is the same size as well?

Also, Should I just remove the SPTD.sys? I don't know what program it is for.
As long as the driver date says 2009 you'll be fine.

As for sptd, run the removal tool from here DuplexSecure - Downloads and choose the option to uninstall it.
My System SpecsSystem Spec
03 May 2011   #7

Windows 7 Professional x64
 
 

Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?
My System SpecsSystem Spec
05 May 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Brandonn2010 View Post
Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?
Run it 2-3 more times. Upload your new log once you've finished.
My System SpecsSystem Spec
05 May 2011   #9

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Quote   Quote: Originally Posted by Brandonn2010 View Post
Ok, so I have updated the ASACPI.sys file and removed the SPTD file. I believe Active@ ISO Burner was using it. Their site says it also supports SPTI and ASPI, so I will use that to burn disk images. I guess I'll just wait and see if I get another BSOD.

Also, what about sfc finding errors it couldn't repair?
Run it 2-3 more times. Upload your new log once you've finished.
Here are the logs from the 3 times I ran it.
My System SpecsSystem Spec
05 May 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
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 Several Blue Screens in Past Month




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