Reboot from bugcheck


  1. Posts : 2
    7 home premium 64
       #1

    Reboot from bugcheck


    I was playing Lost Planet2 and had been for quite a while with not problems, using dx9 version. Screen randomly goes into sleep mode and sounds stutters and loops and I have to reset and I get back "windows has recovered from a serious error" and the diagnose options. System log had
    "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800670b010, 0xfffff8801061723c, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050711-19905-01."
    Last edited by bkt86; 07 May 2011 at 18:49. Reason: Added attachment
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    With that size, it may be Kernel Memory dump.
    You can configure the system to create Minidump.
    Set MiniDump
      My Computer


  3. Posts : 2
    7 home premium 64
    Thread Starter
       #3

    I think I found it, I was looking at the actual file MEMORY.dmp, and not the contents of the folder.
      My Computer


  4. Posts : 507
    Windows 7 Ultimate x64 SP1
       #4

    Several problems:
    1. Remove Daemon/Alcohol software and remove sptd driver with this tools:
    DuplexSecure - Downloads
    For alternative Software you may use MagicIso.

    2. Reinstall your Graphic driver.
    Use Driversweeper to remove current driver then install a fresh copy.

    3. Update these drivers:
    Code:
    Rt64win7.sys Fri May 22 06:52:30 2009 → Realtek NIC driver
    RTKVHD64.sys Fri May 22 10:04:20 2009 → Realtek HD Audio
    4. See if the problem persist then test your VGA
    Video Card - Stress Test with Furmark


    Log
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`03257000 PsLoadedModuleList = 0xfffff800`03494e50
    Debug session time: Sat May  7 15:16:51.607 2011 (GMT-8)
    System Uptime: 1 days 5:14:13.762
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800670b010, fffff8801061723c, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7b723c )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800670b010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8801061723c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+7b723c
    fffff880`1061723c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`0858bb88 fffff880`10b19ef8 : 00000000`00000116 fffffa80`0670b010 fffff880`1061723c ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`0858bb90 fffff880`10aed867 : fffff880`1061723c fffffa80`07d6f000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`0858bbd0 fffff880`10b19d07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`0670b010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`0858bc80 fffff880`10be8ec1 : fffffa80`09183400 00000000`00000080 00000000`00000000 fffffa80`07cab410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`0858bd00 fffff800`0356ca86 : 00000000`027cc79b fffffa80`07cb0b60 fffffa80`05506040 fffffa80`07cb0b60 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`0858bd40 fffff800`032a5b06 : fffff800`03441e80 fffffa80`07cb0b60 fffff800`0344fc40 fffff880`01241a90 : nt!PspSystemThreadStartup+0x5a
    fffff880`0858bd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+7b723c
    fffff880`1061723c 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  nvlddmkm+7b723c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d27c6da
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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