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Windows 7: Blank screen with cursor only one user?

05 May 2011   #1

Windows 7 x64 Professional
 
 
Blank screen with cursor only one user?

I just did a Windows 7 Anytime upgrade from Professional x64 to Ultimate x64. Now, when I log in under my primary user, I get a blank white screen. I can access the system by hitting shift 5 times and opening explorer. When I log in to a different user, I do not get this issue.

To troubleshoot, I tried going into msconfig and disabling all non-microsoft services, with no success. I believe this issue may have occurred during a windows update of just a language display.

I tried doing a system restore, but still have the same issue...


My System SpecsSystem Spec
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05 May 2011   #2

Windows 7 Ultimate x86
 
 

Looks like a corrupted user profile
Take a look here and if there is anything, you don't understand, ask

Fix a corrupted user profile

-DG
My System SpecsSystem Spec
05 May 2011   #3

Windows 7 x64 Professional
 
 

Quote   Quote: Originally Posted by SledgeDG View Post
Looks like a corrupted user profile
Take a look here and if there is anything, you don't understand, ask

Fix a corrupted user profile

-DG
Is it possible there is another way to resolve this? I may have applications only installed for this user. How would I fix that?
My System SpecsSystem Spec
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05 May 2011   #4

Windows 7 x64 Professional
 
 

Is this useful?

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
8 user registry handles leaked from \Registry\User\S-1-5-21-3651546163-775801617-2339103472-1000:
Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
Process 15616 (\Device\HarddiskVolume3\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
Process 1668 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Process 1668 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\My
Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\CA
Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\Disallowed
My System SpecsSystem Spec
05 May 2011   #5

Windows 7 Ultimate x86
 
 

but those are just shortcuts...if they're not automatically transfered with the desktop you just have to create them for the new user by hand

hat just means that those keys were still in use and now since the hive was unloaded, those programs might not function properly until the next boot.
My System SpecsSystem Spec
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 Blank screen with cursor only one user?




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