BSOD STOP: 0x0000007E on New Build


  1. Posts : 2
    Windows 7 Home Premium x64
       #1

    BSOD STOP: 0x0000007E on New Build


    Hi All,

    I'm having trouble with seemingly random BSOD's on my new build. The specs are as follows;

    MoBo: Gigabyte PA67A-UD3-B3
    CPU: Intel Core i7 2600 3.4GHz
    GPU: Asus Nvidia GT440
    Memory: 2x Crucial 4GB DDR3 PC3-10600
    PCI: Belkin Firewire 800 Card
    OS: Windows 7 Home Premium 64-Bit


    The BSOD seems to be happening at random and the screen shows the following code:

    STOP: 0x0000007E (0xFFFFFDFFFC0000005, 0xFFFFF80003113349, 0XFFFFF880009A9998, 0xFFFFF880009A9200


    I'm also getting a message saying my display adaptor has stopped working but has recovered which may point to the graphics card as the culprit.

    I've tried memtest on the RAM and also sfc /scannow but neither have returned any errors. I've also updated my Bios and downloaded the latest graphics drivers from the NVidia website.

    I have attached the .dmp file from the latest crash in case this helps track down the issue. I'm not sure of how to analyse it myself.

    Can anyone suggest a possible solution to this? This has happened a few times today alone and is the source of much frustration!

    Thanks,
    Reilly
    Last edited by WrongtownReilly; 07 May 2011 at 08:14. Reason: Adding OS & RAM brand to system specs
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    WrongtownReilly said:
    Hi All,

    I'm having trouble with seemingly random BSOD's on my new build. The specs are as follows;

    MoBo: Gigabyte PA67A-UD3-B3
    CPU: Intel Core i7 2600 3.4GHz
    GPU: Asus Nvidia GT440
    Memory: 2x Crucial 4GB DDR3 PC3-10600
    PCI: Belkin Firewire 800 Card
    OS: Windows 7 Home Premium 64-Bit


    The BSOD seems to be happening at random and the screen shows the following code:

    STOP: 0x0000007E (0xFFFFFDFFFC0000005, 0xFFFFF80003113349, 0XFFFFF880009A9998, 0xFFFFF880009A9200


    I'm also getting a message saying my display adaptor has stopped working but has recovered which may point to the graphics card as the culprit.

    I've tried memtest on the RAM and also sfc /scannow but neither have returned any errors. I've also updated my Bios and downloaded the latest graphics drivers from the NVidia website.

    I have attached the .dmp file from the latest crash in case this helps track down the issue. I'm not sure of how to analyse it myself.

    Can anyone suggest a possible solution to this? This has happened a few times today alone and is the source of much frustration!

    Thanks,
    Reilly
    Reilly hard to diagnose from one DMP but I do notice that Your Avast service was the active thread at the time of the crash. I would remove and replace it with Microsoft Security Essentials to test if nothing else

    http://files.avast.com/files/eng/aswclear5.exe

    http://www.microsoft.com/security_essentials/


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\050711-18080-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`03058000 PsLoadedModuleList = 0xfffff800`03295e50
    Debug session time: Sat May  7 05:22:37.370 2011 (GMT-4)
    System Uptime: 0 days 0:23:27.291
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffea8008d960f0, 1, fffff800030cd80c, 7}
    
    
    Could not read faulting driver name
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40e0b )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffea8008d960f0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff800030cd80c, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000007, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800033000e0
     ffffea8008d960f0 
    
    FAULTING_IP: 
    nt!ObfDereferenceObject+2c
    fffff800`030cd80c f0480fc11f      lock xadd qword ptr [rdi],rbx
    
    MM_INTERNAL_CODE:  7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  AvastSvc.exe
      My Computer


  3. Posts : 2
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hi zigzag, thanks for your reply.

    I've attached five additional dumps to this post.

    Thanks for the Avast suggestion, I will try replacing it with MSE and report back.

    Thanks,
    Reilly
      My Computer


 

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